4.8 rating out of 708 reviews
Esther Kim
Had some questions about my bike and Jake went above and beyond! Even tho it was end of day he kindly made some adjustments to my bike on the spot. Would definitely go back to this location. The service was dreamy.
Angelica Wittenberg
Amazing service, super friendly and knowledgeable staff!
Ron Batuigas
Had my brand-new Trek stolen recently, so I needed a replacement right away for triathlon training. I went to the Queen West location and had an amazing experience—from choosing the perfect replacement bike to getting helpful advice on preventing future loss. Jake and Pedro (the manager) went above and beyond, making the whole process seamless and stress-free so I can get back to riding again. Truly phenomenal and outstanding service!
Stefânia Nascimento
The store offers an excellent variety of bikes for every lifestyle at fair prices. Above all, what impressed me the most was how well I was treated on every visit by the entire staff, with no exception. They were always proactive, very well informed, patient and friendly. I highly recommend the store.
Brian Macleod
High quality products and the service has been prompt and exactly what I need to keep my bike on the road and safe.
Mike Goodson
I bought a Trek Verve 3 in early 2024 and have been very happy with it. They were very accommodating, adding the accessories I purchased and making sure the bike was perfect at pickup. This week I had a problem with the chain and stopped by. They fixed it on the spot without charge. Trek is priced at a premium, but the product and service make it worth it.
Abdullah Serajee
A very special Thanks to Trek Queen West, Manager Pedro for making this Purchase Possible. Loving every moment in the saddle of my Checkpoint SLR 9 red axs gen 2. Bike is all ready for bike packing adventures and overnight camping.
Maria Porquez
Awesome staff, thank you for fixing my basket!
Devin Horne
Great communication and very helpful in determining the right solution to fix my bike.
Ygor Aguilar
As usual, they did an excellent job fixing my bike. They have great mechanics and services. One of the best places in TO to buy/fix your bike.