4.8 rating out of 728 reviews

User profile - Hoorad Haji.
Hoorad Haji
Awesome people here!
a week ago
User profile - D H.
D H
I didn’t originally buy my bike here (it’s a Domane), but I’ve taken it in for service over the years, and they’ve earned my loyalty. The key for me has been their consistently high-quality service, coupled with their responsiveness. As a result, I bought my son’s first bike here a year ago, and I plan to purchase his subsequent bikes and my own there in the future.
a week ago
User profile - Rachel Caldara.
Rachel Caldara
The Trek Store on Queen St has very friendly and knowledgeable staff, Jake was especially helpful
3 weeks ago
User profile - S K Das.
S K Das
I have purchased two bicycles from this Trek Bicycle Store and had an outstanding experience from start to finish. The staff (Pedro, Jake, Owen, Iven and Nick) were knowledgeable, approachable, and genuinely passionate about cycling. They took the time to understand my needs, whether it was choosing the right bike, getting proper sizing, or recommending accessories without any pressure to overspend. The store itself was clean, well-organized, and stocked with a wide range of high-quality bikes and gear. What really stood out was the attention to detail—everything from the professional fitting process to the thorough explanations about maintenance and performance made me feel confident in my purchase. Customer service didn’t end at checkout either. They made it clear that they’re available for follow-ups, tune-ups, and any questions down the road. It’s rare to find a place that combines expertise, friendliness, and genuine care so well. I’d highly recommend this store to anyone from beginners to experienced cyclists.
a month ago
User profile - Charles S.
Charles S
Needed a tire and touch up paint for an older bike. Both were in stock and available immediately. Super friendly staff.
a month ago
User profile - Olagoke.
Olagoke
Very friendly service all the time
3 months ago
User profile - Rick Travel.
Rick Travel
I had an outstanding experience at the Trek Store in Toronto. Iven, Pedro, and Jake went above and beyond—helping me find the right bike, making sure the fit was perfect, and ensuring I had everything I needed to get started. Their knowledge, patience, and genuine enthusiasm for cycling made the whole process enjoyable and stress‑free. If you’re new to cycling or just looking to learn more, I highly recommend visiting this store. The team takes the time to explain the details, answer every question, and set you up for success. I’m extremely grateful for all their help and will definitely be returning.
3 months ago
User profile - C M.
C M
Excellent bike and great service!
4 months ago
User profile - D R.
D R
Staff are always courteous and knowledgeable. Great service at a fair price.
4 months ago
User profile - Shay Israel שי ישראל.
Shay Israel שי ישראל
Today I picked up my new Trek FX 3 Gen 4 from Trek Queen West and had a really great experience. Special thanks to the store manager, Pedro, and the service manager, Owen. They were very friendly and super knowledgeable. I highly recommend this shop if you’re buying a bike or looking for solid service.
5 months ago