Gold Coast - Burleigh Heads

4.4 rating out of 335 reviews

User profile - Leigh Bradley.
Leigh Bradley
Fabulous camping store. Great variety of choice with friendly staff.
a week ago
User profile - Tom S.
Tom S
Great team at the tentworld here! Lovely service super helpful
2 months ago
User profile - Saxon Wyatt.
Saxon Wyatt
Fantastic customer service and a large range of all your camping needs. I've stocked up on my camping kit from this store over the years, with my most recent purchase being a Blackwolf mattress. Which, when I got home, I thought I'd been given an older model, so I went back in store to exchange and instead of treating me like the Muppet I am, they properly blew up the mattress in store to demonstrate it was the right model - which it was. No fuss, no complaints, all with a smile. Super refreshing in this day. Cheers Kermit.
6 months ago
User profile - Steven Racki.
Steven Racki
Really appreciate Wade and Angie taking the time to help me with my tent repair. Offered me a spare part for an ancient Coleman instant up and problem solved how to do it as well. No other camping store would go to this effort, thanks TW Burleigh!
6 months ago
User profile - Dominic Ginley.
Dominic Ginley
Fantastic range, with friendly and helpful staff.
8 months ago
User profile - Víctor Moo.
Víctor Moo
I always balance finding a good deal with outstanding customer service. I found a good deal with Tentworld for a Coleman tent over a year ago. Unfortunately, a couple of stitches came off after using the tent a handful of times. It was clear it was an issue with the tent, but I was unsure if I would get any support as the warranty had already expired. I contacted the team at Tentworld, who requested a few videos and pictures. Within a few days, they confirmed by email that they would replace the tent. They organised a pick-up and sent me a new one. This level of customer service, which we all expect, is rare. Thank you, team; I will be back!
11 months ago
User profile - Daniel Storey.
Daniel Storey
Waaaay better than Anaconda or BCF for camping stuff.
11 months ago
User profile - Tamara Mobbs.
Tamara Mobbs
Super friendly service! I showed up with my dogs, and they gladly held my puppy while I shopped around. I am so grateful as to how kind they were with my crazy requests.
a year ago
User profile - Darryl Hughan.
Darryl Hughan
Good prices and service
a year ago
User profile - Ellie McCoy (Ellie).
Ellie McCoy (Ellie)
Needed a 9-person tent I'd seen advertised on the EOFY sales. Called ahead to see if it was available in store as most sale prices these days are online. The girl was kind and helpful. I rocked up and was helped perfectly by the young guy behind the counter. Fast efficient and great service. Will go again when I'm in need of camping/outdoor stuff.
a year ago
User profile - realbudgiesmuggler twohatsbluesattack.
realbudgiesmuggler twohatsbluesattack
Tentworld Burleigh heads Is the best Tentworld in south Queensland way better than tweed heads.. Here they have genuine product knowledge and take the time to explain and demonstrate both physically and technically that the item is fit for purpose so you get a quality product with a warranty to back it up I recently bought a 150 dollar torch from the tweed heads T.W. The switch failed within a month they wouldn't even process the warranty let alone swap credit or upgrade. Do it yourself was the response....Burleigh T.W had a great range of torches including LED Lenses the ultimate torches and processed my return within a week and I upgraded to LED Lenser best torch l ever had stoked with it.. I highly recommend Burleigh Tentworld they actually go camping and know their stuff 5 stars
a year ago
User profile - Fabian Snaith.
Fabian Snaith
Edit: we purchased an RX-5 tent, but only received half of it... However due to certain circumstances we didn't find out until we went to use it over 1 year after purchase... We visited instore and followed up multiple times via phone, but no luck in sourcing the other half of the tent due to manufacturer issues, and the fact they don't sell the individual halves. After giving up on a resolution, the guys came through with the second half. A huge thank you to Wade and Riley at Tentworld Burleigh for preserving long after we had given up! Great service, and will be back.
a year ago
User profile - A1 sharp edge Knife Sharpening service.
A1 sharp edge Knife Sharpening service
Great customer service.
a year ago
User profile - Rob Wake.
Rob Wake
Tentworld has all the quality camping equipment anyone could ever want and at great prices.
2 years ago
User profile - Basia Lochki.
Basia Lochki
The staff at Tentworld Burleigh are fantastic, they go out of their way to accommodate the customer. I called for a clearance item to be placed on hold during the week, when I got there, they placed the incorrect item on hold for me, the product codes were incorrect therefore the item that was placed was incorrect. The item I was after was sold out. Product codes were incorrect, no fault of the staff. I travelled 50 kilometres for this item. The staff substituted the clearance item for a similar product. Excellent customer service. Highly recommend Tentworld Burleigh. I will go out of my way to purchase from this store with future purchases.
2 years ago
User profile - Nikki Prime (Ocean).
Nikki Prime (Ocean)
Such helpful staff and great specials! We got everything we needed for our first camping festival. Super excited to try out the led dark tent. Would shop here again as needed. Unfortunately we didn't 'need' the giant chair, so we didn't buy it this time round! Fun to sit on though haha
2 years ago
User profile - Steve Cottrell.
Steve Cottrell
Absolutely amazing customer service. Arriving at around 2.30pm shopping and trying so many things out until close on a Saturday (Let’s be honest, retail workers would prefer to be at home chilling out on a Saturday arvo too). Nothing was too much trouble, allowed us to take some very expensive bits of kit out to our vehicle to check if it would fit. Knowledgable staff happy to help. Will come back down from Brisbane for the service.
2 years ago
User profile - Fra rin.
Fra rin
Awesome customer service & support!!!
2 years ago
User profile - Dimitrie Vicol.
Dimitrie Vicol
Great service with friendly staff and a wide range of products.
2 years ago
User profile - Andrew Place.
Andrew Place
Always great at Tentworld, good advice, huge range of items
2 years ago
User profile - Patrick McNamara.
Patrick McNamara
Amazing camping shop
2 years ago
User profile - Mark Gillan.
Mark Gillan
Love this place, great, friendly and helpfull staff, often have as good if not better prices than online shops delivery have. So good to go to to browse and check quality and fit. Lucky to have such a high quality and economical camping store so near on the Goldy.
2 years ago
User profile - Jasmine Cooper.
Jasmine Cooper
Helpful and friendly team :) really great service - thanks guys!
2 years ago
User profile - Victor Polaccov.
Victor Polaccov
Great product range and prices
2 years ago
User profile - Philip Booker.
Philip Booker
This is a good handy camping store where I find what I want and need has a good range of products well worth a visit.
2 years ago
User profile - Sandra Johnston.
Sandra Johnston
It’s always a pleasure shopping at Tentworld, Burleigh Heads. The knowledgeable and friendly staff are always ready to help find what I am looking for amongst the huge range of stuff available, and with advice when I need it.
2 years ago
User profile - Roscoe Stuurman.
Roscoe Stuurman
Great help choosing a camping stove and dunny. Really good prices. Cheers guys
2 years ago
User profile - Geoff King.
Geoff King
Huge variety, helpful staff
3 years ago
User profile - Crystal Toth.
Crystal Toth
The staff at Tentworld were accommodating with lots of product knowledge, I was pleased with the service.
3 years ago
User profile - radhika staples.
radhika staples
Fantastic customer service at tentworld Burleigh heads.
3 years ago
User profile - Judith Finch.
Judith Finch
Good customer service, friendly staff and knowledgeable. Parking is easy out the front.
3 years ago
User profile - bart bartley.
bart bartley
Great service and product knowledge, so happy with our Zempire purchase
3 years ago
User profile - Cristiano Rodrigues.
Cristiano Rodrigues
Staff was knowledgeable and extremely helpful! Got a really nice and sturdy gazebo on the cheap. Best camping purchase ever!
3 years ago
User profile - Y D.
Y D
Very good service
3 years ago
User profile - Kevin Kemp.
Kevin Kemp
Purchased a double burner set on-line. Product arrived quickly with no hassles at all. Great service and product thanks.
3 years ago
User profile - John Modini.
John Modini
Great camping store staff very helpfull
3 years ago
User profile - Mike Gilbert.
Mike Gilbert
Massive shout out to Ash for his awesome customer service today. He really helped me out of a tough spot & all with a smile. You’ve just got a repeat customer thank you..
3 years ago
User profile - Paul Ephgrave.
Paul Ephgrave
Great, helpful service
3 years ago
User profile - thomas gilmour.
thomas gilmour
Great customer service guys. Cheers
3 years ago
User profile - Adrienne Paget.
Adrienne Paget
This is how a shopping experience should be. Excellent service and product knowledge.
3 years ago
User profile - Christopher Hobson.
Christopher Hobson
Very helpful and friendly staff. Great range of products. We will be back fore sure!
3 years ago
User profile - Allen Fontenot.
Allen Fontenot
Always great service and selection.
3 years ago
User profile - Graham Whawell.
Graham Whawell
Great service, range and pricing
3 years ago
User profile - Tod Gilding.
Tod Gilding
Great service
3 years ago
User profile - Megan Child.
Megan Child
Brilliant service, above and beyond to replace an item out of warranty. Thank you so much
3 years ago
User profile - Tanya Woollett.
Tanya Woollett
Staff were amazing and very helpful!! Would highly recommend if you are looking for anything to do with camping
3 years ago
User profile - Greg Ross.
Greg Ross
Friendly TM good price great service. Will be back
4 years ago
User profile - Peter Farrell.
Peter Farrell
Plenty of great camping stuff and friendly staff.
4 years ago
User profile - Julian de Greslan.
Julian de Greslan
If I need anything camping related Tentworld is my go to store. There is a huge range of top quality gear to choose from at any budget with very competitive prices and lots of discounts to be had.
4 years ago
User profile - Jake Baldry.
Jake Baldry
Great service. Friendly staff. Very down to earth team. Great range. Great prices. Will definitely be my go to.
4 years ago
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