I recently had the pleasure of visiting the Closter NJ Trek bike shop, and I’m genuinely blown away by the outstanding service I received. From the moment I walked in, the staff made it clear that customer satisfaction is their top priority. I came in with a brake issue on my bike that I couldn’t quite diagnose myself. Not only did the team take the time to carefully inspect everything, but they also explained each step of the process in a clear, friendly way. The quality of the repair work was exceptional. My bike rides / stops like new! It’s rare these days to find a shop where you feel so well taken care of, where the service goes beyond the transaction. Whether you're a new rider or a seasoned cyclist, this shop is a gem. I’ll definitely be back—and I’ll be recommending them to everyone I know.