5.0 rating out of 483 reviews
Scott Genualdi
My roof was damaged (again) from high winds and needed it repaired or replaced before the rainy season. I didn't even finish filling out the online service request and my phone rang. After a brief conversation with Jo, the appointment was set for the following day. He showed up on time and did the inspection. I was ready for a full replacement and he talked me off the fence. Even though my builder installed shingles not rated for this area, Jo recommended a repair only which happened the next day. Unlike previous encounters with other roofing contractors, the entire process felt unpressured and honest. No upsell, no awkward, greasy insurance discussions, no games. It's difficult to find a roof contractor that leads with integrity but these guys have it.
Tom M
Shaun and Kobe were fantastic - professional, easy to work with, and the repairs look great. The dryer vent replacement has made a huge difference in efficiency.
Highly recommend this group and will definitely use them again when it’s time for a new roof.
Christopher D
Gabriel was a huge help getting our home scheduled for repairs after several rows of shingles blew off during a storm due to the builder’s improper installation. He was friendly, professional, and made the whole process easy.
They were able to get us on the schedule quickly, and the crew completed the repairs to an even higher standard than the original work. The new shingles matched seamlessly with the existing roof.
Big thanks to Gabriel, Josh, and the entire Roof Joker team!
Fred Krinsky
On time at quoted price, which was excellent, and a beautiful new roof. What's not to love.
Brittany da Silva-Gibson
We had such a great experience with The Roof Joker. Josiah was so so kind and knowledgeable. He explained everything in a way I could understand regarding the condition of the roof now and what the needs may be for the future. Josiah and The Roof Joker are definitely our team from here on out!
Muhammet Ozturk
My roof suffered some wind damage over the weekend, and The Roof Joker sent Gabriel out the very next day. He was fantastic and very knowledgeable and took the time to clearly explain the damage and the repairs needed. The team completed the work in just two hours, which was impressive. Overall, a quick, professional, and hassle-free experience. If you live in the Austin area Roof joker is the best choice they will not rip your off very fair pricing.
Devinity Buendia
Travis Butterworth went above and beyond to take care of our roofing needs. His kindness and charismatic approach were truly refreshing. Thank you!!!!!
Kaige Kloesel
Great experience from start to finish. The gutter installation was done professionally and everything looks and works great. Gabriel, the sales rep, was very helpful, knowledgeable, and made the whole process easy. The crew was efficient and cleaned up well afterward. I would definitely recommend them.
Tracy Greek
We had a great experience with The Roof Joker. Gabriel came by and did a thorough inspection of our roof. He was very friendly, on time, and did a great job explaining the process. I'd definitely recommend them for your roofing needs!
Ryan Burke
These guys are fantastic. They gave us helpful insights as well as lots of choice. I found that Gabriel is local to our neighborhood and even sealed off some quick fixes during his eval. We were also happy that they do gutters with lots of options. Highly recommended and look forward to having them back for other work.
Krista Tovar
Thank you for taking care of us! I appreciate the thorough job, excellent communication and customer service.
Stephanie Delich
We had a problem with some metal trim coming loose on our commercial building. Kobe came out to get us fixed up the same day! He called ahead, arrived on time, was very polite and wasted no time getting things secured before bad weather rolled in. He went over the problems he found and explained our options and next steps thoroughly. This crew clearly knows how to provide excellent customer service and it's so appreciated!
Jeanine Marak
I had my roof replaced by another company about 6 months ago and recently I noticed a small water stain on my ceiling. I tried multiple attempts to get the roof company to come back and take a look, but they never did. My neighbor recommended I call Roof Joker, so I did and I couldn’t be more pleased. The customer service I received from Roof Joker representative, Gabe D’Antoni was exceptional. He took the time to check my roof, identify the issue , seal up the areas causing the leak and solved the problem. Gabe’s positive attitude and willingness to go above and beyond the call of duty was incredible and the reason Roof Joker will be my choice roofing company going forward.
Sharan Raj
Shaun is Amazing! He assessed our roof, was very transparent on the issues, gave a solid plan for long term fix and executed a quick fix. He didn’t even charge me for the roof sealant he applied. Shout out to him and his team on the Amazing service and being customer obsessed.
Holly Larson
I highly recommend the Roof Joker! They responded quickly after a recent ice storm caused a small leak. While inspecting the issue Shaun also noticed we were missing a vent stack cap which could cause future issues. He was proactive in completing this repair and provided photos for both the inspection and repair.
He was thorough, professional, responsive, and took pride in his work.
I will definitely be reaching out for any future roofing needs.
john strange
Great experience, Josiah was very professional & good
Rachelle
Five stars without hesitation! Shaun G was exceptional from the start to the finish. He was professional, kind, and incredible easy to work with. He addressed all of my concerns and walked me through every step of the process. The repair was handled with excellence and integrity. I HIGHLY recommend The Roof Joker for anyone needing trustworthy and top-quality service!
thed tebs
Called to have someone inspect a minor leak coming from the exhaust pipe from our water heater. Josh came in a couple of hours later and climb up the roof. Upon inspecting the attic also, it was found that it was only the sealant that needs to be done from the outside of the roof. He took off the old sealant and put a new one. He even re inspected the attic again to make sure all are in place. Upon asking how much I owe him, he said "Nothing, it was just a minor job". I mean the guy climb up there, spend time and gas money to be there and asked for nothing,.. this after actually fixing the issue, minor as it seems, this guy is awesone. Yes, there are still plenty of decent people running an honest to goodness job and business out there, and for sure this company is one of them. He earned my respect today....I can only wish and hope for the best for him and this company. Thank you so much.
Brian Henry
Travis came by today to assess my roof. With him knowing that my insurance approved a claim, he gave me his honest assessment that he believed my roof was still in great shape and had many years left. If you want honesty and great customer service this needs to be your roofing company.
Eric Schmitz
Great company to work with and great quality. Josiah was a joy to work with. He helped us every step of the way and guided us through the insurance process. The crew that came out worked their butts off and were very respectful and did a very quality job. Kobe, our superintendent, inspected the roof and our property and made sure all was cleaned up afterwards. Would highly recommend!