I ordered the minimeis carrier based off of reviews. As soon as it arrived I discovered it is not easy to get your baby into the carrier and then only your back. Once on your back, the weight is distributed forward and onto your neck, ma ... See More
I ordered the minimeis carrier based off of reviews. As soon as it arrived I discovered it is not easy to get your baby into the carrier and then only your back. Once on your back, the weight is distributed forward and onto your neck, making you lean forward and is extremely uncomfortable. If your baby falls asleep, their head is unsupported and there is zero protection from any elements. I contacted the company to get a refund and was told I had to pay for my return shipping, being 10% of my order. On top of it, I was told I would be refunded immediately as soon as it was placed in the mail. I had to contact customer support a few weeks later to ask for my refund in order to get it. One star for poor manufacturing and even poorer customer service.