Google Reviews

4.9 rating out of 333 reviews

User profile - Chris Arrowsmith.
Chris Arrowsmith
Recently had work carried out by Paul the engineer, very friendly and very efficient service
9 months ago
User profile - Simon Casey.
Simon Casey
What a fantastic experience from start to finish. Not knowing much about hot tubs, we had visited the Blackpool store and had our many, many questions answered by the staff. Leading up to installation, Damien and Rachel were always on hand to advise on location and technical queries. On installation day, Nino was absolutely fantastic. He was with us from 9am until 6pm as we also had a ground source heat put installed. He explained everything really well, including how to use the control panel and manage the chemicals in the hot tub. 10/10 for the Hot Tub Superstore, we would highly recommend them.
10 months ago
User profile - Julie Whittaker.
Julie Whittaker
Excellent service and thankyou to Nino for installing and his patients teaching these novices how to keep our water correct and most important how to obtain and play the music from our phones as we are rubbish at tec. Thankyou Nino you are a credit to the company.
11 months ago
User profile - Robert medd.
Robert medd
Great service thank you Wesley very helpful when ordering my replacement cover and Phil delivering was very professional and gave a great service . Thank you
a year ago
User profile - Marc Jones.
Marc Jones
Another great service from start to finish and our second hot tub purchased thanks also to the guys who did the install just looking forward to my heat source pump to finish things off
Review photo
a year ago
User profile - Maria T.R..
Maria T.R.
Definitely a 5* review for Dave and for the great, friendly team that serviced our hot tub.
a year ago
User profile - Andy Seed.
Andy Seed
Thanks to Ross and all the team for all their help with buying our hot tub. 5 star service would definitely recommend.
a year ago
User profile - Paul Wright.
Paul Wright
Superb they now there business about hotubs bought one from them loads of advice.
a year ago
User profile - Peter Garland.
Peter Garland
Amazing company, bought my G2 spa 10 years ago, been brilliant, this year needed a new pump, the boys come all the way from Blackpool to sound Wales, just over an hour new pump fitted and away to go. Brilliant service, also ordered some chemicals so back up and running now. Many thanks.
a year ago
User profile - Rosemary MacRitchie.
Rosemary MacRitchie
Great customer service and after sales follow up. Staff are second to none. I feel very reassured of their help and support with any issues particularly as an owner in a very remote location. All the staff are lovely, Guy the technician is super helpful, knows his hot tubs inside out and is easy to speak to. 10 out of 10
a year ago
User profile - Lynne Collier.
Lynne Collier
Fantastic service as always. Our Hot Tub is a good few years old so a few bits need replacing. The engineer Paul was excellent, explained everything and saved us £650. Honesty and integrity mean a lot to us, we will repay this by remaining loyal to the Hot Tub Superstore, Blackpool. Thank you very much for quality customer service Best wishes Nick and Lynne Collier Anglesey, N Wales
a year ago
User profile - Matthew Hawe.
Matthew Hawe
Felt compelled to write this: on a recommendation by a colleague to try this store in Blackpool, I’m really glade I did . A chap called Ross showed me round , v helpful, with such a massive range , and the prices look great . Yes excited and looking forwards to adding one of these to my home mr m hawe thx THTS
2 years ago
User profile - Lynn Watson-lee.
Lynn Watson-lee
Have just had our hot tub installed and from start to finish it's been excellent service from the salesman Peter from the Gosport Happy Hot tubs to instalation where the two guys gave all the information we required would highy recommend this organisation.
2 years ago
User profile - Nick Law.
Nick Law
Had our Endless Pool Swim Spa installed a couple of weeks ago. The installation went very smoothly. We had chosen the R500 model as it has the biggest exercise area for its 4.75 metre length footprint. It has met all our hopes and expectations for resistance exercise to help keep my spinal disc problems under control. It also arrived a bit earlier than we had expected so we were able to keep cool in the recent heat wave. So all in all we are very happy. We also took advantage of the monthly maintenance contract as we felt we needed a bit of help keeping the pool clean and the chemicals in balance. The knowledge and experience the team bring have been very helpful.
2 years ago
User profile - Mr Bausor.
Mr Bausor
Staff very helpful and gave us contact number to get parts we wanted as they never sold what we require
2 years ago
User profile - John Whitehead.
John Whitehead
I am always happy to shop at Happy hot tubs. The staff are cheerful, helpful and knowledgeable. I also find that the pricing is fair.
2 years ago
User profile - Richard Hogben.
Richard Hogben
I can’t fault these guys, the customer service is potentially one of the best I’ve ever experienced, friendly, helpful and always very quick with call backs delivering products etc. Couldn’t be happier, keep up the great service team.
2 years ago
User profile - Richard “Blandy” Bland.
Richard “Blandy” Bland
We just recently purchased a Hot Tub. The service was impeccable. Very accomodating as we were using our own crane lift company Berry Cranes here in Northamptonshire. They ensured times were matched. The service guys were quick, polite, and happy to help. Great experience all round.
2 years ago
User profile - Phillip Pohl.
Phillip Pohl
Superb company to deal with so far .Every single member of staff we have dealt with from the minute we walked in till it was up and running has been superb and a credit to the company .
2 years ago
User profile - Derek Redmayne.
Derek Redmayne
If you have intentions of considering buying a hot tub then Hot Tub superstore Blackpool is the best place to go, explain everything in fine detail all you need to know. Brilliant!! Highly recommended.
2 years ago
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