Google Reviews

4.9 rating out of 333 reviews

User profile - Barry Ross.
Barry Ross
Love my hottub Damien was very helpful thanks hottubsupperstore 5star after service too
7 years ago
User profile - Paul Crarey.
Paul Crarey
Friendly and polite staff and high quality service
7 years ago
User profile - Steven OAKES.
Steven OAKES
We purchased our Spa from Hot Tub Superstore. I have to say that the installation team was extremely professional and had the Spa up and running in no time at all. We also had a few teething problems with the WiFi and a problem with a faulty jet, but the service we have received to date ( a week or so after installation) has been faultless. It is, I'm afraid, very unusual today to find a company which offers very good customer service, so please keep up the excellent work. Hot Tub Superstore is, in our opinion,, highly recommended.
7 years ago
User profile - Joanne Emery.
Joanne Emery
Can't wait for our hot tub ☺
7 years ago
User profile - Michael Kennedy.
Michael Kennedy
Great bunch of guys, a lot of hot tubs to view something for everyone and a great deals on.
7 years ago
User profile - Rob Douglass.
Rob Douglass
Amazing service and a pleasure to visit, Victoria provided a first class service.
7 years ago
User profile - Bruce Macdonald.
Bruce Macdonald
Friendly service
7 years ago
User profile - Susan Gardner.
Susan Gardner
Excellent. Sales man really informative but no pushy....explained about all tubs & relevant facts.
7 years ago
User profile - lola lulu.
lola lulu
Loads of choice. From top of the range to budget spa's. Helpful employees with a vast range of knowledge.
Review photo
7 years ago
User profile - Andrew Sutcliffe.
Andrew Sutcliffe
Great customer service and provided us with the information we needed
Review photo
7 years ago
User profile - prabodh sasidharan.
prabodh sasidharan
I bought the evolution 8 from hottub superstore last summer. Everything from placing the order to installation was carried out without any glitches and in a professional manner. I made the mistake of not reading the order form about th electrical requirements (the need of SY flex cable) on the day of installation. But the Installation team was kind enough to come back the next day morning to do it while the extension lead was sorted. I am writing this review a year later, mainly to comment on their after sale service. There was an issue with pump function after the service and the technical manager Damien organised a free call out to check this out resolve the issue. The cover lift was broken due to gale force wind lifting up the cover! (Always keep the clips on, especially in aberdeen!). The team fixed the lift cover when they came out to fix the tub, which was a nice gesture from the technical team. The product itself is good value for money and oozes quality, but more important is the after sale service and the quality of after sale service is what prompted my review. I highly recommend the product (evolution 8) and the hottub superstore. Keep up the good work guys.
8 years ago
User profile - Mark Hattle.
Mark Hattle
The service and installation was fantastic great company
8 years ago
User profile - paul ward.
paul ward
Amazing
8 years ago
User profile - Philip ONeill.
Philip ONeill
I have been very impressed with the company who I felt were very helpful accommodating me when I changed my mind a couple of times on the hot tub I was purchasing.i don't normally right reviews but when a company is still helpful after they have made the sale it shows a lot about them.
8 years ago
User profile - Margaret Heaton.
Margaret Heaton
just want to say a big thankyou to all the staff at blackpool for the smooth purchase of my hot tub the installation was really good they arrived on time and told me everything i needed to know ... how to look after the filers /water its so simple so am now enjoying my tub everyday im sleeping better and no aching bones ... thanks again
8 years ago
User profile - patricia spedding.
patricia spedding
Excellent service, no sale patter, rang once foundations and electricity was in place, 2 days later it was delivered and installed
9 years ago
User profile - Matty England.
Matty England
Fantastic company. Really good looking high powered hot tubs and awesome customer service. Really cant ask for more.
10 years ago
User profile - Steven Shaw.
Steven Shaw
a year ago
User profile - Lynn Lomax.
Lynn Lomax
a year ago
User profile - Mike Coole.
Mike Coole
3 years ago
280