Clayten did an awesome job setting me up with my new Trek FX Sport 4. I'm am just beginning my biking journey. He clearly explained the shifting with the bike on a rack and spinning the pedals. Made sure my seat adjustment was correct. Made sure I had all the accessaries such as cell phone holder, lights, carrying case, helmet, water bottles and had everything installed before I left. One stop shopping. They also did a tune up on my girlfriends bike and the tire and inner tube replacement cost was very reasonable. Excited to get started. Did a 30 mile ride yesterday and the bike is awesome. Trek Alexandria did fantastic. Ask for Clayten - he knows his stuff!