4.9 rating out of 878 reviews

User profile - G and N.
G and N
I couldn’t have had a better experience at this repair shop. Just good all around people here and that’s not common nowadays. Absolutely thrilled with the quality of customer service. Patient, honest, and they put people first! 5 stars would recommend 10x over!!
a week ago
User profile - Corey Stovall.
Corey Stovall
Great experience with focus on my immediate request to get my bicycle serviced for an upcoming weekend at the beach. The assistant managed to fit me in immediately for in and out minor service needs. Thanks
a week ago
User profile - Bryan D. Dean.
Bryan D. Dean
Recently bought a Trek Domane and picked up at this location. Staff was extremely kind, helpful, and accommodating. Definitely plan to make this location my home base.
a week ago
User profile - Supervi Six.
Supervi Six
Clayten did an awesome job setting me up with my new Trek FX Sport 4. I'm am just beginning my biking journey. He clearly explained the shifting with the bike on a rack and spinning the pedals. Made sure my seat adjustment was correct. Made sure I had all the accessaries such as cell phone holder, lights, carrying case, helmet, water bottles and had everything installed before I left. One stop shopping. They also did a tune up on my girlfriends bike and the tire and inner tube replacement cost was very reasonable. Excited to get started. Did a 30 mile ride yesterday and the bike is awesome. Trek Alexandria did fantastic. Ask for Clayten - he knows his stuff!
2 weeks ago
User profile - Shannon Velasquez.
Shannon Velasquez
Great shop! Trek bikes are of amazing quality, and everyone at this shop is super friendly, helpful, and knowledgeable.
3 weeks ago
User profile - Reggie Sanders.
Reggie Sanders
As I’ve said, before, all the Trek stores have different environments and passions about cycling. This store, the guys seem to have differing views on differing products and Cycling itself. They seem to want you to think about what you need and why you need it and how it will improve your ability to enjoy the ride! The conversation is important. It makes the sport more relatable.
3 weeks ago
User profile - Kelvin Harris.
Kelvin Harris
The customer service is always great. Friendly staff, clean environment and very welcoming!
a month ago
User profile - Ellen Bradley.
Ellen Bradley
Friendly, knowledgeable, and prompt service!
2 months ago
User profile - Philip Rosen.
Philip Rosen
Great spot cool staff and they are knowledgeable and friendly. Going to them for all my cycle needs. Thanks guys
2 months ago
User profile - Benjamin Lindorf.
Benjamin Lindorf
An excellent experience - Thomas helped me find just the right bike for my needs!
2 months ago