4.9 rating out of 562 reviews
Neima Mogadas
Had a big service done a couple months ago but hadn’t had a chance to ride till this morning. Went out for a ride and felt the shifting was a little off, came to drop off the bike expecting to have to leave it overnight but they fixed it immediately.
Big thanks to Matt in service who was super patient and helpful answering my questions, and he was able to get it fixed right then. Definitely recommend these guys for any servicing needs, they do great work.
Jasoncornwell
To all the mountain bikers and gear nerds - this is a great shop! They get the job done quickly, don't over charge and know their business.
jerry ketcham
Fast and friendly service.
David Rosen
Great customer service as well as quality bikes.
Christopher Schaefer
I've been a regular visitor to this store, but my recent experience was so exceptional that it deserved a review.
I was dealing with an issue on my road bike—a clicking sound that I suspected was coming from the rear wheel. When I brought it to Trek's service department, they went above and beyond by completely rebuilding the hub to resolve the problem. They even reached out to the hub manufacturer directly for assistance with the rebuild. I was truly impressed by the level of effort they put into this repair, especially considering it was a relatively inexpensive fix.
I highly recommend this shop's repair department!
Tony Hashemi
Great store and great staff.
Ira Kerns
Number One Customer Service! Best shop for quick and correct service on your bike. No lame attitudes here. Just top notch professionals happy to help you.
DAVID COLLISON
I brought my new santacruz bullit in for a full ridewrap and they (Dalton) did a fantastic job.His attention to detail was impeccable and the final result is stunning.Staff was friendly and made me feel welcome.
Mary Pritchard
Dalton was recommended to me as someone to do a safety check on my bike following an accident. I was able to speak with him in detail. He was very knowledgeable and patiently answered my questions. He spent a fair amount of time carefully inspecting my bike.
Carl Deeley
The staff are always so helpful, personable, and knowledgeable. The Service Department staff have always done a great job and provide helpful tips to maintain my Trek Bike. They recently caught some bad bearings in my rear hub and did a great job servicing my bike.