I preface this that a 5 star would mean perfection to me. Rarely does that happen.
Small fence project in my backyard.
Vinyl chain link. Salesman Tony inspected and wrote an estimate. Scheduled the install. 2 man crew showed as promised. Very fast and efficient.
Following the install I received an email from Linda asking about the job.
I expressed concern that I had to pick up some metal cut offs from trimming the fence. Refill some holes that weren’t fully filled and noticed a gap in a gate opening that seemed a little large.
Linda immediately called, apologized, sent Tony back to inspect. We discussed, he inspected and remeasured. Told me if after settling I wasn’t satisfied to contact them. Im extremely impressed with their response.
I always try and give honest, unemotional feedback. I waited to review on google to see how they responded.
I highly recommend them. Service is a dying business but they got that right!