Greg Barnett
The rear gear-shift cable snapped on my 10(?)-yr old Trek FX 7.4 hybrid bike. Couldn't figure out how to fix it myself. Local stores had closed and couldn't get help from mobile operators, so I took it to the Burleigh store. Got a rough reasonable quote for the fix so I, to save future hassles, asked them to renew BOTH gear cables and also both brake cables. It was done quickly, at a VERY reasonable price (the store can publish the $$ if it wishes), and the bike is now riding tight like new ... the mechanical service and people pleasantness were way beyond expectation. Thanks.
Ronald Brien
Staff at trek burleigh have gone above and beyond to make new bike day for me special especially after the long wait on bikes can't thank them enough for keeping me up to date with delivery times and when the bike was ready for pickup. The help with the fine tuning of the bike the seting up of the suspension and anything else I might need. The team has answered all of my questions and queries.
Scott Dransfield
Knowledgeable staff five star service
Adam Back
Johnny from Trek Burleigh store was awesome. Extremely polite and helpful. Customer service was excellent
mark scott
Adrian was very helpful and professional.
Lyndal Carter
Stu went above and beyond to help our 10 year old with his own purchase of a mountain bike. He explained everything perfectly to him and made sure he knew he was responsible for his bike and not mum and dad! We are from Coffs Harbour and will definitely return to Trek Burleigh for future purchases!
Hannah McGowan
Aly Trinh
We went in to get our punctured tyre fixed and was amazed at Adrian’s experienced and efficient service. We were in and out in 30 minutes and riding to Surfaces Paradise in the evening. Thank you so much!
Nathan Tyack
Great service and products
Tim Button The Client Attraction Strategist
I brought my wife a new bike from the knowledgeable staff. Everything was easily and simple. They were great with the accessories too! I’ll be bringing my other bikes here for service in the future!
Corey Harrison
Enthusiastic and knowledgeable sales people with well priced quality products. What more could you ask for?
Paula Frances
The service was excellent from the moment we walked in to view some options for our son’s Christmas present, to the time we picked up the bike. With a phone call to check when we wanted the bike put together ready for pick up.
Jackson Hatton
Amazing staff and I couldn’t swap my pedals they did it for me for free and fixed my friends popped tyre for free of course he paid for a tube but still
John Morton
Thanks fo the great service/advice!
Abraham Byrne-Jameson
Dealt with Adrain. he is the man! gave me some nice places to ride as well
Mr A
Friendly staff that care about their customers. The range of Trek bikes is outstanding. Would definitely recommend
T S
I was so impressed with the service I received. From the moment I walked in the door and was met by Stu and then also greeted by other staff members, ongoing communication, and even advice that the bike had been discounted, as I had the bike on layby. When I picked up the bike the gentleman and lady staff member's were so friendly and helpful. I have not received such amazing service in along time, if ever. Absolutely five star. Fantastic!
Kylie Lodge
When we walked in we were greeted by Kevin who was excellent - great mechanic and he fixed my bike within minutes - he is also looking into other products for me - will definately be back !!!
PETER KIRKHAM
Excellent, courteous customer service, great product knowledge, excellent back-up bike repair and service facility. In a nut shell the best one-stop bike shop going!
Peter Kremer
Great staff, friendly and knowledgeable
