5.0
rating out of  217  reviews
212
3
0
0
2
User profile - Adam Back.
Adam Back
Johnny from Trek Burleigh store was awesome. Extremely polite and helpful. Customer service was excellent
2 years ago
User profile - mark scott.
mark scott
Adrian was very helpful and professional.
2 years ago
User profile - Lyndal Carter.
Lyndal Carter
Stu went above and beyond to help our 10 year old with his own purchase of a mountain bike. He explained everything perfectly to him and made sure he knew he was responsible for his bike and not mum and dad! We are from Coffs Harbour and will definitely return to Trek Burleigh for future purchases!
2 years ago
User profile - Hannah McGowan.
Hannah McGowan
Excellent customer service epic bikes!
2 years ago
User profile - Aly Trinh.
Aly Trinh
We went in to get our punctured tyre fixed and was amazed at Adrian’s experienced and efficient service. We were in and out in 30 minutes and riding to Surfaces Paradise in the evening. Thank you so much!
2 years ago
User profile - Nathan Tyack.
Nathan Tyack
Great service and products
2 years ago
User profile - Tim Button The Client Attraction Strategist.
Tim Button The Client Attraction Strategist
I brought my wife a new bike from the knowledgeable staff. Everything was easily and simple. They were great with the accessories too! I’ll be bringing my other bikes here for service in the future!
2 years ago
User profile - Corey Harrison.
Corey Harrison
Enthusiastic and knowledgeable sales people with well priced quality products. What more could you ask for?
2 years ago
User profile - Paula Frances.
Paula Frances
The service was excellent from the moment we walked in to view some options for our son’s Christmas present, to the time we picked up the bike. With a phone call to check when we wanted the bike put together ready for pick up.
2 years ago
User profile - Jackson Hatton.
Jackson Hatton
Amazing staff and I couldn’t swap my pedals they did it for me for free and fixed my friends popped tyre for free of course he paid for a tube but still
2 years ago
User profile - John Morton.
John Morton
Thanks fo the great service/advice!
2 years ago
User profile - Abraham Byrne-Jameson.
Abraham Byrne-Jameson
Dealt with Adrain. he is the man! gave me some nice places to ride as well
2 years ago
User profile - Mr A.
Mr A
Friendly staff that care about their customers. The range of Trek bikes is outstanding. Would definitely recommend
2 years ago
User profile - T S.
T S
I was so impressed with the service I received. From the moment I walked in the door and was met by Stu and then also greeted by other staff members, ongoing communication, and even advice that the bike had been discounted, as I had the bike on layby. When I picked up the bike the gentleman and lady staff member's were so friendly and helpful. I have not received such amazing service in along time, if ever. Absolutely five star. Fantastic!
2 years ago
User profile - Kylie Lodge.
Kylie Lodge
When we walked in we were greeted by Kevin who was excellent - great mechanic and he fixed my bike within minutes - he is also looking into other products for me - will definately be back !!!
2 years ago
User profile - PETER KIRKHAM.
PETER KIRKHAM
Excellent, courteous customer service, great product knowledge, excellent back-up bike repair and service facility. In a nut shell the best one-stop bike shop going!
3 years ago
User profile - Peter Kremer.
Peter Kremer
Great staff, friendly and knowledgeable
3 years ago
User profile - Daniel Gaudens.
Daniel Gaudens
Great service, always very helpful and spare parts have been on hand.
3 years ago
User profile - John Cashman.
John Cashman
Great service, professional and friendly.
3 years ago
User profile - Larn McShane.
Larn McShane
Can absolutely 110% recommend this store!!! Adrian was the expert who helped us in amazing detail and really took the time to make sure I got the right bike for my needs. It was actually a lot of fun to learn the difference between the bikes and the purpose of all the different features. He also put on the bike stand, phone holder and chain holder on for us so the bike was 100% ready to drive out! Adrian gave us a lot of honest and helpful tips and never once made us feel pressure to have to hurry or buy something in return for his help! Will continue to buy from here for sure!
3 years ago
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