5.0
rating out of  233  reviews
227
4
0
0
2
User profile - Mitch Kurz.
Mitch Kurz
Got a marlin 6 today at the Burleigh Trek store Tony was so extremely helpful and knowledgeable always happy to help and have a chat really appreciate it and absolutely love my new marlin 6 ebike
9 months ago
User profile - Mark Harrison.
Mark Harrison
Great location and awesome store layout. Knowledgeable staff to assist you with whatever you need. Great bike servicing.
Review photo
10 months ago
User profile - su Bici.
su Bici
Excellent actitud of Kevin , tks
10 months ago
User profile - Emma Thomson.
Emma Thomson
Customer service and knowledge, care and attention to detail is absolutely exceptional and delivery of our bikes and handover was also amazing. Definitely the best experience we have ever had buying bikes from the very first time of inquiring.
Review photo
a year ago
User profile - Lucas Simmonds.
Lucas Simmonds
Great service, abundantly helpful staff. The gear is obviously great quality.
a year ago
User profile - Derek Lettice.
Derek Lettice
Great bike shop, great group of guys, very thorough and cost-effective. Highly recommend trek Burleigh . For your Bicycle needs.
a year ago
User profile - Donna O'Brien.
Donna O'Brien
Tony is an absolute legend. I’ve enquired several times about an e-bike; Tony has such an extensive knowledge. I was able to take several models for a test ride and no question was left unanswered! Burleigh Store is absolutely amazing! I happily drive 2hrs North to receive such amazing customer service and for all my servicing needs!
a year ago
User profile - Nick Mathers.
Nick Mathers
Excellent service rom Kevin and Dylan when trying to locate and resolve an unusual adhoc, random noise coming from my bike. They successfully located the issue and rectified the problem. Highly recommend.
a year ago
User profile - Matt Hills.
Matt Hills
Amazing service. Friendly and knowledgeable team. What else do you need!
a year ago
User profile - Gary Kemper.
Gary Kemper
The team love cycling and enjoy helping out customers. From sales to after sales Trek are exceptional at what they do.
Review photo
a year ago
User profile - Doug Whitehead.
Doug Whitehead
Very helpful and friendly staff with heaps of experience and expertise.
a year ago
User profile - Joshua Buckley.
Joshua Buckley
Cassie and Joel were great
a year ago
User profile - Khan Kolkka.
Khan Kolkka
Great customer service and advice
a year ago
User profile - Paul Gover.
Paul Gover
Great people - really helpful. And they smile lots
a year ago
User profile - Aleisha Neumann.
Aleisha Neumann
Trek Burleigh and Kev 10/10!! Kev walked me through my new bike purchase and never once made me feel pressured into purchasing or upgrading. Since purchase Kev and his team have been amazing with constant follow ups to make sure everything is running smoothly and supporting with any questions I had. I can’t speak highly enough of Trek Burleigh. Even though I live in Brisbane, Trek Burleigh has earned a lifelong customer!
Review photo
a year ago
User profile - Robert Russell.
Robert Russell
Dylan was so helpful in setting up my new bike. He was so patient and informative with plenty of invaluable advice. Would recommend Trek Burleigh very highly!
a year ago
User profile - Matheus Alves.
Matheus Alves
Amazing customer service, really knowledgeable staffs. Kev and Joe are great.
a year ago
User profile - Natalie Turner.
Natalie Turner
The cleats in my shoes couple of the screws were rusted in. After purchasing the new cleats in store I attempted at home to change the cleats over myself and due to the screws rusted in it wouldn’t budge. I went back to the store, Eddie and the Chappy from Switzerland were very helpful removing the old screws and replacing the bike shoes with new cleats. The customer service was fantastic. You have now a customer who will be back many times. Thank you.
a year ago
User profile - Michael Givoni.
Michael Givoni
absolutely delighted with these guys.Nothing was a problem.great service..Technically brillisnt especially Kevin who built my new bike with care,as if it was his own
a year ago
User profile - Robert Bury.
Robert Bury
Your exceptional staff in particular Cassie who offered excellent service and advice on the range of Trek Models Yes I now own a Trek
a year ago
40