5.0
rating out of  210  reviews
205
3
0
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2
User profile - Robert Bury.
Robert Bury
Your exceptional staff in particular Cassie who offered excellent service and advice on the range of Trek Models Yes I now own a Trek
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11 months ago
User profile - Steve G.
Steve G
Eddie and the team really know their stuff. From product knowledge to genuine recommendations. This is just a great bike shop!
11 months ago
User profile - Nathan Odessa.
Nathan Odessa
Trek Burleigh and Kev 10/10!! Ever since I purchased my new bike, Kev and his team have been amazing with constant follow ups to make sure everything is running smoothly. I can’t speak highly enough of Trek Burleigh! Kev is nothing short of a superhero running the store, and his team consistently delivers outstanding service. They truly go the extra mile for their customers. I had a bike issue on a public holiday, and despite how busy it was, I brought it in and had it fixed the very same day. Kev was the only one running the store at the time, handling customers and repairs all by himself, but somehow, he still managed to work a miracle on my bike. He even went out of his way to personally deliver it back to my home. Kev’s dedication and commitment are unmatched. Trek Burleigh has earned a lifelong customer, and I’ll always stand by both the Trek brand and the incredible service at the Burleigh store!!
11 months ago
User profile - Alex Seizovic.
Alex Seizovic
service of excellence by Eddie.
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11 months ago
User profile - Loryn Stewart.
Loryn Stewart
Best experience with Trek Burleigh! Kev went above and beyond to help me with my Madone and getting it set up properly, he was amazing & took so much time and effort to help me. I wish I bought my bike from here originally, so for anyone looking I would suggest going straight to Trek Burleigh rather than elsewhere, the guys are all fantastic.
11 months ago
User profile - David Graham.
David Graham
Always a nice place to stop in on, have good amount of stock and spare parts etc. always friendly and nice to chat to.
11 months ago
User profile - Malcolm Lithgow.
Malcolm Lithgow
Friendly service engineers and good after-sales support along with a great range of bikes.
a year ago
User profile - Bec Marsh.
Bec Marsh
I’ve been taking my cruiser and my road bike here for a couple of years for servicing. They are always so friendly and helpful. Nothing is ever too much trouble and the whole team are very knowledgeable. Couldn’t recommend them more highly!!!
a year ago
User profile - Scott Nind.
Scott Nind
Great service on my Fuel EX which takes a regular battering at Nerang. It’s running like a new bike - thanks so much. Scott
a year ago
User profile - Lucas BB.
Lucas BB
Great store, good price and amazing customer service (Cassie) thanks
a year ago
User profile - Andrew Kerr.
Andrew Kerr
Awesome Service, Kev and the team made it a great experience Love the Bike
a year ago
User profile - John McLoughlin.
John McLoughlin
Great store super helpful staff and great product range. Highly recommend. I ordered on line and picked up in store and was very easy. The staff were very friendly and knowledgeable.
a year ago
User profile - Dave Tait.
Dave Tait
Always great service & chats with the staff @ Burleigh Thanks.
a year ago
User profile - Hayley MoveX.
Hayley MoveX
The lovely young lady who helped me purchase 3 bikes yesterday was AMAZING! Incredible customer service. Even put the drink holders on for me. And when I went to pick up the bikes today the guys were also awesome. Highly recommend
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a year ago
User profile - Chris O'Connor.
Chris O'Connor
You've gained a lifelong rider. As someone new to bike riding and unsure where to start, I visited several other bike stores and felt judged. Those stores didn't even bother to let me test ride a bike. However, the moment I walked into Trek, I was greeted warmly, as if I were already part of the team. I felt right at home, and within moments, I was on a test bike. I absolutely love my Roscoe and will definitely be back when it's time to upgrade. Thanks for the amazing service!
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a year ago
User profile - joe ludik.
joe ludik
Took my Madone Gen 7 in to Trek Burleigh for a BB change out. Very friendly, helpful staff (Thanks Eddie). Highly recommended.
a year ago
User profile - maria Allison.
maria Allison
Excellent service we were on holiday and they fitted us in at short notice
a year ago
User profile - Jay Luckie.
Jay Luckie
I dealt with Joel who was super professional and enthusiastic about assist with my purchase, It's rare to find team member that are actually passionate to help customers and follow up
a year ago
User profile - Graham jones.
Graham jones
The boys at Trek Burleigh Heads were a pleasure to deal with. They were happy to pass on their knowledge Highly recommended as they were prompt courteous and sorted my issues out quickly
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a year ago
User profile - Simon Gardner.
Simon Gardner
Beautifully set out shop with superb products and great service.
a year ago
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