4.9
rating out of  196  reviews
191
3
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User profile - Hayley MoveX.
Hayley MoveX
The lovely young lady who helped me purchase 3 bikes yesterday was AMAZING! Incredible customer service. Even put the drink holders on for me. And when I went to pick up the bikes today the guys were also awesome. Highly recommend
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5 months ago
User profile - Chris O'Connor.
Chris O'Connor
You've gained a lifelong rider. As someone new to bike riding and unsure where to start, I visited several other bike stores and felt judged. Those stores didn't even bother to let me test ride a bike. However, the moment I walked into Trek, I was greeted warmly, as if I were already part of the team. I felt right at home, and within moments, I was on a test bike. I absolutely love my Roscoe and will definitely be back when it's time to upgrade. Thanks for the amazing service!
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5 months ago
User profile - joe ludik.
joe ludik
Took my Madone Gen 7 in to Trek Burleigh for a BB change out. Very friendly, helpful staff (Thanks Eddie). Highly recommended.
5 months ago
User profile - maria Allison.
maria Allison
Excellent service we were on holiday and they fitted us in at short notice
6 months ago
User profile - Jay Luckie.
Jay Luckie
I dealt with Joel who was super professional and enthusiastic about assist with my purchase, It's rare to find team member that are actually passionate to help customers and follow up
6 months ago
User profile - Graham jones.
Graham jones
The boys at Trek Burleigh Heads were a pleasure to deal with. They were happy to pass on their knowledge Highly recommended as they were prompt courteous and sorted my issues out quickly
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6 months ago
User profile - Simon Gardner.
Simon Gardner
Beautifully set out shop with superb products and great service.
6 months ago
User profile - Benn Coombes.
Benn Coombes
Service has always been great and cant fault my bike since purchase
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6 months ago
User profile - Diane Otley-Doe.
Diane Otley-Doe
A special shout out to Joel who took the time to help me with pairing my bike battteries to my Garmin - great service!
7 months ago
User profile - Christian Mertes.
Christian Mertes
Kevin & the team go out of their way to provide great customer service. Couldn't be happier.
7 months ago
User profile - Ness G.
Ness G
Great service! Luis, the Spanish guy was very attentive and professional. The guys went above and beyond to get the bikes we wanted and recommended great products for their maintenance. 10/10 Service and Quality
7 months ago
User profile - Von Bibra.
Von Bibra
The team were all super helpful, great attitude, positive, enthusiastic, and a pleasure to deal with. Both Eddy and Joel are at the top of their game, great work Trek Burleigh!
7 months ago
User profile - Ross Ocampo.
Ross Ocampo
Friendly staff, helpful, attentive, high quality products and professional service. Been visiting this shop twice and I’m always satisfied with the great and welcoming staff.
7 months ago
User profile - Jason Revis.
Jason Revis
Great shop and friendly staff
7 months ago
User profile - Kim Billybat.
Kim Billybat
New Bike Day. Great service from the crew at the Burleigh Heads Store on the Gold Coast. Everything was made easy from ordering the bike to the bit fit and sales. Very friendly staff with the skills and expertise to get my bike on the road. Thank you so much.
7 months ago
User profile - Lee Black.
Lee Black
Good Bunch! Well done team.
7 months ago
User profile - David Jacob.
David Jacob
Staff are so friendly and professional They made my bike like brand new again These guys are #1 Highly recommended I’m a customer for life, because of how helpful they are with all things bike related
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8 months ago
User profile - Wayne Matherson.
Wayne Matherson
Great team. Friendly, helpful and knowledgeable.
8 months ago
User profile - Damian A Lucas.
Damian A Lucas
Those guys at Trek did it again very honest and helpful. Replaced the tires on my other bike and adjusted the PSI last week to ensure it wears correctly and rides well. Piero was very knowledgeable.
8 months ago
User profile - Craig Dudley.
Craig Dudley
Trek Burleigh is a great friendly store great service and products happy to help out with all cycling needs
9 months ago
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