Very friendly service and understanding of a refund situation! Communicated clearly and coordinated a new product - no problem!
9 months ago
Tom Chester
Trek Burleigh is one of the best bike shops you could walk into. Amazing bikes and products are nothing compared to the stellar crew working there. They will go above and beyond for you!
9 months ago
Maggie Edwards
Trek Bicycles are great, so friendly and always great you with a smile and with kindness. Thank you
9 months ago
Blake Fowler
The Trek Burleigh team are always incredibly friendly and helpful. Highly recommend this store for all of your bike needs.
9 months ago
Lowana Moore
Customer service especially Eddy were great to deal with. Eddy went to the trouble of trying to locate a product I wanted and even though he was unable to source was very nice to deal with.
9 months ago
Steven Zakos
Cassie, Eddie and the team were fantastic. A
9 months ago
Susan Swanson (Sue)
Great quality bikes, friendly, efficient, honest service - awesome stuff!!
9 months ago
John Fischer
Amazing friendly and helpful staff and the Trek products are the best
10 months ago
Brent Trapp
Adrian & the crew are always helpful & friendly
10 months ago
Mark Zarb
Great products and awesome customer service
10 months ago
Jody Graham
Such a wonderful team, thanks for the fantastic service on my bike and great advice. Everyone in the store is so welcoming
10 months ago
JASMINE SETIA
Joel was such an amazing sales representative. Absolutely loved his service:)
10 months ago
Gavin Nixon
Great service from the guys in there at the Burleigh store..
10 months ago
David Tucker
Attention to detail, timely service and focused on the rider experience.
10 months ago
Antoine Goetschy
Very friendly and efficient staff
All Trek product
Fast service
Easy parking
11 months ago
Kylie Gibson
Love absolutely everything about Trek Burleigh
The team is awesome, they are super welcoming, love that they know you by name, love a good banter and always deliver the best service every time
I wouldn’t hesitate to recommend them
Kylie ♂️
11 months ago
Emma Robertson
Wonderful service, highly recommend
11 months ago
Keir “PEwithMrB” Baker
Went to pick up my new Fuel EX 9.7 and was about to roll out with it when Chuck and the mechanic (not sure his name) had a conversation about whether pivot joints (not sure of the technical term) had the right amount of grease. Mechanic said he wanted to check and I needed to pop back in an hour. I didn’t mind as I wanted it to be right. Chuck then handed me a free coffee voucher and apologised (for being thorough ♂️) for the inconvenience. After about 40 minutes I popped back in because I’d rather kill time in a bike shop (although that is dangerous) and to my surprise my bike was ready. I asked if it needed extra grease to which Chuck said it did. I just reckon these guys are legends and I will definitely head back there.
11 months ago
Xavier Flynn
I always make time to visit Trek at Burleigh whenever I’m back on the Gold Coast. Always friendly and always helpful. Sweet that you can by Rapha kit there now too!
11 months ago
Paul Piccini-lulham
Absolute legends, super happy with the new bike. Super knowledgeable made the experience easy.