4.9
rating out of  196  reviews
191
3
0
0
2
User profile - Nadine Moore.
Nadine Moore
Staff are always friendly & super helpful
a week ago
User profile - Khan Kolkka.
Khan Kolkka
Great customer service and advice
2 months ago
User profile - Paul Gover.
Paul Gover
Great people - really helpful. And they smile lots
2 months ago
User profile - Aleisha Neumann.
Aleisha Neumann
Trek Burleigh and Kev 10/10!! Kev walked me through my new bike purchase and never once made me feel pressured into purchasing or upgrading. Since purchase Kev and his team have been amazing with constant follow ups to make sure everything is running smoothly and supporting with any questions I had. I can’t speak highly enough of Trek Burleigh. Even though I live in Brisbane, Trek Burleigh has earned a lifelong customer!
2 months ago
User profile - Robert Russell.
Robert Russell
Dylan was so helpful in setting up my new bike. He was so patient and informative with plenty of invaluable advice. Would recommend Trek Burleigh very highly!
2 months ago
User profile - Matheus Alves.
Matheus Alves
Amazing customer service, really knowledgeable staffs. Kev and Joe are great.
3 months ago
User profile - Natalie Turner.
Natalie Turner
The cleats in my shoes couple of the screws were rusted in. After purchasing the new cleats in store I attempted at home to change the cleats over myself and due to the screws rusted in it wouldn’t budge. I went back to the store, Eddie and the Chappy from Switzerland were very helpful removing the old screws and replacing the bike shoes with new cleats. The customer service was fantastic. You have now a customer who will be back many times. Thank you.
3 months ago
User profile - Robert Bury.
Robert Bury
Your exceptional staff in particular Cassie who offered excellent service and advice on the range of Trek Models Yes I now own a Trek
Review photo
3 months ago
User profile - Steve G.
Steve G
Eddie and the team really know their stuff. From product knowledge to genuine recommendations. This is just a great bike shop!
3 months ago
User profile - Nathan Odessa.
Nathan Odessa
Trek Burleigh and Kev 10/10!! Ever since I purchased my new bike, Kev and his team have been amazing with constant follow ups to make sure everything is running smoothly. I can’t speak highly enough of Trek Burleigh! Kev is nothing short of a superhero running the store, and his team consistently delivers outstanding service. They truly go the extra mile for their customers. I had a bike issue on a public holiday, and despite how busy it was, I brought it in and had it fixed the very same day. Kev was the only one running the store at the time, handling customers and repairs all by himself, but somehow, he still managed to work a miracle on my bike. He even went out of his way to personally deliver it back to my home. Kev’s dedication and commitment are unmatched. Trek Burleigh has earned a lifelong customer, and I’ll always stand by both the Trek brand and the incredible service at the Burleigh store!!
3 months ago
User profile - Alex Seizovic.
Alex Seizovic
service of excellence by Eddie.
Review photo
3 months ago
User profile - Loryn Stewart.
Loryn Stewart
Best experience with Trek Burleigh! Kev went above and beyond to help me with my Madone and getting it set up properly, he was amazing & took so much time and effort to help me. I wish I bought my bike from here originally, so for anyone looking I would suggest going straight to Trek Burleigh rather than elsewhere, the guys are all fantastic.
3 months ago
User profile - David Graham.
David Graham
Always a nice place to stop in on, have good amount of stock and spare parts etc. always friendly and nice to chat to.
4 months ago
User profile - Malcolm Lithgow.
Malcolm Lithgow
Friendly service engineers and good after-sales support along with a great range of bikes.
4 months ago
User profile - Bec Marsh.
Bec Marsh
I’ve been taking my cruiser and my road bike here for a couple of years for servicing. They are always so friendly and helpful. Nothing is ever too much trouble and the whole team are very knowledgeable. Couldn’t recommend them more highly!!!
4 months ago
User profile - Scott Nind.
Scott Nind
Great service on my Fuel EX which takes a regular battering at Nerang. It’s running like a new bike - thanks so much. Scott
4 months ago
User profile - Lucas BB.
Lucas BB
Great store, good price and amazing customer service (Cassie) thanks
5 months ago
User profile - Andrew Kerr.
Andrew Kerr
Awesome Service, Kev and the team made it a great experience Love the Bike
5 months ago
User profile - John McLoughlin.
John McLoughlin
Great store super helpful staff and great product range. Highly recommend. I ordered on line and picked up in store and was very easy. The staff were very friendly and knowledgeable.
5 months ago
User profile - Dave Tait.
Dave Tait
Always great service & chats with the staff @ Burleigh Thanks.
5 months ago
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