4.8
rating out of  5020  reviews
4,636
163
23
34
164
User profile - Joe Lorefice.
Joe Lorefice
Great store. Great service
3 days ago
User profile - Jane Kyle.
Jane Kyle
Have just had a wheel repaired at Trek Williamstown and extremely happy with Darren the mechanic, he really knows his stuff. Very friendly crew all round and highly recommend for any repairs or new bike purchase.
5 days ago
User profile - Samuel Samhan.
Samuel Samhan
I absolutely love this place. The team is incredible, warm, knowledgeable, and genuinely happy to help every step of the way.
5 days ago
User profile - Geoff.
Geoff
Richmond Trek store: Great service, communication and friendly staff. Excellent bike service and advice by mechanic.
5 days ago
User profile - john Banbury.
john Banbury
Had my norco bike serviced by Michael done a great job. Had to take back as things had loosened as do after service and new parts... Chain,gears ect. One spoke Had come off went in today after work and Darren fixed tge spoke even though he had finished for tge day. So I could get to work tomorrow. And Lachlan who trying to sort times n helo is a legend. Top bunch of lads fantastic friendly service. Highly recommend boys. Thanks for your time and help see you in couple weeks. Jb...
6 days ago
User profile - Evan Vella.
Evan Vella
Darren and michael were so great when servicing my cranks definetly coming again
6 days ago
User profile - James Freeman.
James Freeman
Solid product range. Knowledgeable staff who took the time to ensure you understood the products and made informed decisions.
a week ago
User profile - Rainer.
Rainer
Harry and the team were great! Friendly, super helpful and appreciated them taking the time to answer all my questions and provide recomendations based on their expertise.
a week ago
User profile - Harry Satellite.
Harry Satellite
Outstanding service from Raghad, Bevan and Harry at Trek Camberwell. I currently own four Trek bicycles, and my most recent purchase was for my teenage son from the Camberwell store. From start to finish, the team were extremely friendly, easy-going, informative, and genuinely helpful. Not only did they look after me on price, they went above and beyond to make sure my son’s bike was perfectly fitted — trimming the handlebars and adjusting the seat at no extra cost. I also had an issue with a Trek bike stand, which they attended to immediately without hesitation. I honestly can’t rate the team at Trek Camberwell highly enough. This is old-fashioned customer service backed by quality expertise — something you don’t see often these days. Highly recommended.
2 weeks ago
User profile - Entrprise.
Entrprise
친절하고 전문적이며 오랫동안 소통하고 지내고 싶은, 자주 가고싶은 매장
2 weeks ago
User profile - David R.
David R
Quick service turnaround. Fair charges. Professional and friendly service when I needed help in cbd.
2 weeks ago
User profile - josie pepper.
josie pepper
I took my Specialized Tarmac SL8 into Trek Richmond for a service and I was exceptionally happy with the customer service and quick turn around. Would highly recommend!
2 weeks ago
User profile - W0rk L1fe Balance.
W0rk L1fe Balance
Just wanted to say thank you to Eamon and team for many many years of awesome service and amazing bikes. Trek Rouse Hill has been the best retail experiences at RHTC with all customer focussed staff spending all the time you needed to answer all your questions. You guys will be missed. Great to be able to have had a chat with you today Eamon (thanks for the moment) All the best. Cheers, Paul
2 weeks ago
User profile - Aditi Gupta.
Aditi Gupta
Incredible service very generous and knowledgeable. Highly recommend thos service centre
2 weeks ago
User profile - Alex Middleton.
Alex Middleton
Honestly the best bike store/service centre in Sydney. Awesome service, quick turnaround, friendly team. Couldn’t ask for a better experience !
2 weeks ago
User profile - Robert Kitchingman.
Robert Kitchingman
Cheers John and Joe and the Trek Richmond team for getting my Giant TCR humming sweet before a big weekend doing the Cadel Ride. Appreciated the very professional service and promptness given I needed the bike back asap. Grazie mille.
2 weeks ago
User profile - 김연철.
김연철
온라인 구매를 하려고 했었는데 역시 매장에서 구매하길 잘했다는 생각이 듭니다. 온라인에서 주는 선물은 없으나 친절하고 자세한 설명에 너무 만족합니다. 추가로 정비쿠폰과 세차쿠폰 등 정기적인 관리서비스 쿠폰도 유용하게 사용할 듯 합니다. 무엇보다 직접 타보고 몸에 맞는 제품을 구매할 수 있다는게 좋습니다. 감사합니다~
3 weeks ago
User profile - Lee Vossen.
Lee Vossen
The team were friendly and answered all my questions
3 weeks ago
User profile - Steve Pranadhita.
Steve Pranadhita
Comprehensive report, very helpful team and quick turn around too
3 weeks ago
User profile - Kristy Imber.
Kristy Imber
Super Happy with our three bikes for the family - big thanks to Eamon for all his help!!
3 weeks ago
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