4.8
rating out of  4787  reviews
4,417
158
22
33
157
User profile - Young Joo Seo.
Young Joo Seo
I purchased a gravel bike yesterday, and even though it was a busy Sunday, the staff kindly provided detailed explanations and gave me many free gifts. They also set up my bike quickly and efficiently. It was a great help for a beginner rider like me. Thank you very much.
4 days ago
User profile - JACKY LAI.
JACKY LAI
It’s the first time for me and my son to go Trek Camberwell shop for looking around any bikes is suitable for us. We really satisfied what services and comments provided from the shop manager Nicky and his team Macro, no only a wonderful bike they recommended to me, they also give me lots of professional advises and let me know how to choose what bike is suitable for us. Moreover, there is no stress, no pressure and not hard selling during the whole selling process, such harmony environment really thanks to the good sales management from their shop manager Nicky, so I really loved such buying experience and really thanks a lot to Nicky and Macro.
5 days ago
User profile - Simon Lebas.
Simon Lebas
I had a fantastic experience at the Trek store in Rose Hill. The whole team was welcoming and helpful, but I especially want to thank the manager, who went above and beyond to support me. He made the whole process smooth, fast, and genuinely enjoyable. Highly recommend this store for anyone looking for great service and professionalism.
5 days ago
User profile - Taha Kazmi.
Taha Kazmi
Top notch service provided by Ali and the team at Trek Rouse Hill. I took my bike in for service and it's come back squeaky clean and as new with even the most minor things properly looked at and addressed. Thanks for the attention to detail and excellent customer service .
5 days ago
User profile - Kim Whitehead.
Kim Whitehead
Guys at Rouse Hill were very friendly and helpful, recommend this store
a week ago
User profile - fei chen.
fei chen
they r very good...
a week ago
User profile - Seven Spices.
Seven Spices
Eamon !!! The Best Man ever !!! Sooooo much Helpful !! Amazing customer service
a week ago
User profile - Junho Chang.
Junho Chang
인솔을 구매하러 갔고, 한 직원이 빠르게 대응해줌. 멤버쉽은 생각 못하고 있었는데, 전화번호 조회해서 뭔가 해준 것 같음. 멤버쉽 혜택은 뭐가 있는지는 전혀 모르겠음.
a week ago
User profile - Will.
Will
Excellent store presentation, service was great. More smaller sizes in the clothing range would be perfect.
a week ago
User profile - Matthew M.
Matthew M
I recently took my bike for a service prior to doing the Convict 100. I had left it a bit late but the staff ensured it was done in plenty of time for the event. The team always are helpful and friendly and fast in servicing your bike.
2 weeks ago
User profile - Mark Gil Libres.
Mark Gil Libres
Extremely friendly and helpful staff—I've never experienced this level of assistance in any other store.
2 weeks ago
User profile - Matthew Phillips.
Matthew Phillips
Great service and informative
2 weeks ago
User profile - Jason Corbett-Jones.
Jason Corbett-Jones
Trek does everything well. Great bikes, great after sales service and great knowledge and communication.
2 weeks ago
User profile - 박성용.
박성용
기대이상의 친절함과 풍부한 지식
2 weeks ago
User profile - glenn davis.
glenn davis
I got caught short during a ride with a mechanical problem late on a Saturday afternoon. A quick visit to Trek at Rouse Hill got me back underway with minimum fuss and had me sorted for my Sunday morning bunch ride. Hats off to the boys who got me rolling really quickly and expertly. Much appreciated guys from one very happy customer
2 weeks ago
User profile - 이동욱.
이동욱
꼼꼼하고 세밀하게 검차해주시고, 정비해주셔서 감사합니다.
2 weeks ago
User profile - Ko Eun.
Ko Eun
적극 추천합니다. ^^
3 weeks ago
User profile - Deyan Kolev.
Deyan Kolev
Every time I've been in the shop the staff is always friendly and helpful. Definitely one of my favourite bike shops.
3 weeks ago
User profile - Joseph Scrivens.
Joseph Scrivens
Had an emergency breakdown and had to walk all the way to this shop and they did not disappoint. They dropped everything and fixed my crank for free that had come loose. Really appreciate the help and I’ll be back one of these days to look at a new road bike for sure!
3 weeks ago
User profile - chris p.
chris p
Friendly service, highly recommend.
3 weeks ago
20