4.8
rating out of  4868  reviews
4,495
160
22
33
158
User profile - Kim Sungmoo.
Kim Sungmoo
친절한 상담과 서비스! 적극 추천합니다!
a day ago
User profile - Solbi Gu.
Solbi Gu
아이 자전거 사러갔는데 정말 친절하시네요 ㅎㅎ
a day ago
User profile - Stephen Rosanove.
Stephen Rosanove
Can't recommend these guys highly enough. I travel into the Sydney CBD especially because of the quality of service. I totally trust Charlie the head of service. His advice has always been spot on and he never oversells or over services. I recently had a close encounter with a bus which damaged my bike and Charlie guided me through repairs or replacement. He and Justin the manager went way beyond to get me onto a replacement bike. They sourced a bike and parts throughout the Australian Trek network to get me up and going. It's a lesson on why you should buy from a shop not online. In my experience it's rare to get a high standard of service and a relationship you can trust with a bike shop which are critical in bike ownership. You won't do better than Trek Bikes Sydney.
5 days ago
User profile - Alan Thompson.
Alan Thompson
The guys at Trek are always great help with any issues I’ve had on the bike. Always happy to help out at short notice too! Highly recommended
a week ago
User profile - Graeme Membrey.
Graeme Membrey
I walked in without notice as I had a flat tyre on an MTB ride along the Yarra River. Without hesitation, John was able to undertake the repair complete with new tube, all at a very reasonable price.
a week ago
User profile - 팔만.
팔만
기초부터 사후관리까지 모든게 만족스러웠습니다.
a week ago
User profile - Marc Terhorst.
Marc Terhorst
Lovely designed shop and great service from John and Kate! They even entertained my toddler while I was browsing. Highly recommend!
a week ago
User profile - 임선화.
임선화
친절하고 세심한 설명을 해주셔서 좋았습니다
a week ago
User profile - 장유진.
장유진
아이가 요즘 유향해는 다른 로드자잔거를 원했으나 매장에서 직접 트렉 mtb 자전거를 보고 마음을 바꾸어 바로 사고싶다하여 구매했습니다 서비스와 고객응대또한 좋은 제품인만큼 너무 친절하시고 꼼꼼히 해주셔서 만족스러웠어요. As가 편리한 점도 정말 좋습니다. 자주 방문 하겠습니다.
a week ago
User profile - 오화균.
오화균
매장이 상품을 구경하기 좋도록 잘 정리되어 있고, 업무 보시는 직원들도 전문성과 친절함이 느껴집니다.
a week ago
User profile - Rod Mason.
Rod Mason
Great quality bikes and service at a fair price. Staff are knowledgeable and helpful
a week ago
User profile - Matt.
Matt
I have a Giant Roam 2 that has done a significant number of kilometres (purchased in 2014) since the last 'proper' service. After seeing what they did compared to other bike shops, dropped in during a weekend cycle to get an idea of what I would be up for. Expecting that I would need the Level 3, I was surprised when they talked me down to a Level 2, indicating that the Level 3 wasn't needed (never been downsold before). Booked it in and dropped it off the night before. Had a phone about lunchtime the next day to let me know what was needed (surprisingly very little). Collected the bike that afternoon and despite it being 11.5 yrs old it looked like new. Even though I didn't need them immediately, I grabbed a couple of new tyres/tubes as I was offered a 20% if purchased in conjunction with the service. The proof was in the pudding with a 40km shakedown ride the next morning, where it performed superbly, with nice crisp gear changes and precise steering. Extremely impressed with the quality of the work and reasonable price.
a week ago
User profile - Mehmet Saral.
Mehmet Saral
Great customer service and same day return service.
a week ago
User profile - Tony Walker.
Tony Walker
great parking access; timely service; tidy and well layed out shop; pleasant and helpful staff
2 weeks ago
User profile - Nikki Vlahos.
Nikki Vlahos
The mechanic (Darren) is just a great human - knows his craft legendarily and answered every question I threw at him. Great team in Williamstown who have become good friends.
2 weeks ago
User profile - Rajesh Dogra.
Rajesh Dogra
Excellent Customer service, very friendly staff patiently answered all my questions and provided solutions and help me make a decision on my purchase. Highly recommend them
2 weeks ago
User profile - b4F.
b4F
I asked to pump my tires, and they voluntarily checked my chain, cleaned it and lubed it no cost. I proceeded to ask if they sold rubber bands that hold the Garmin mounts on the bike stem, I was given some for free as well. Very nice service, I’ll definitely come back and buy smth lol i feel bad
3 weeks ago
User profile - 밀라코TV.
밀라코TV
아주아주 대만족 입니다!
3 weeks ago
User profile - 정지윤.
정지윤
AS가 매우 좋습니다. AS기간 이후에는 어떻게 될지 모르게지만.
3 weeks ago
User profile - Mark McGrath.
Mark McGrath
The service was excellent, attentive and fast
3 weeks ago
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