4.8
rating out of  4874  reviews
4,501
160
22
33
158
User profile - Javier Cortez.
Javier Cortez
Excellent service from Alfonso and the team. I’m really stoked with my purchase and super happy with the care and recommendations from everyone, especially Alfonso. Big thanks to the whole Trek family for helping me tick off another dream.”
17 hours ago
User profile - June Park.
June Park
단종된 자전거 부품을 수배하다가 전화하게 되었는데, 너무나 친절한 응대와, 정확하고 빠른 제품안내, 그리고 안내해주신대로 배송과 수령까지 너무 완벽해서 감동했어요. 개인적으로 거듭 감사말씀드렸지만, 이렇게 글로 남기려고 일부러 찾아왔습니다. emtb를 고려중인데 만일 기변한다면 서울에 살지만 꼭 천안까지 가서 구입할 생각입니다.
a day ago
User profile - Maddy Studdert.
Maddy Studdert
The team at Trek Turramurra is awesome ! As a new rider with little knowledge about bikes and their upkeep, I've had three great experiences with different team members. Each time, they were incredibly patient with my newbie questions and concerns. Today, I walked in with my bike, and even though I hadn’t booked a service, they happily assisted me. They checked my bike and took the time to show me how to check various components myself. Their kindness and willingness to help made a big difference! Highly recommend this place!
a day ago
User profile - 동동이 라이더.
동동이 라이더
방문팔때마다 항상 친절하게 대해주셔요! 그리고 TRC 모임을 통해 행복한 경험을 선물해주셔서 감사합니다.
2 days ago
User profile - James Maltman.
James Maltman
Excellent service. We needed a bike for our 7 year old. Quick, friendly and thorough and we walked out with the bike ready to go and headed straight to the park
2 days ago
User profile - 정성현.
정성현
친절한 제품설명과 서비스 만족합니다 !!
3 days ago
User profile - Kim Sungmoo.
Kim Sungmoo
친절한 상담과 서비스! 적극 추천합니다!
5 days ago
User profile - Solbi Gu.
Solbi Gu
아이 자전거 사러갔는데 정말 친절하시네요 ㅎㅎ
6 days ago
User profile - Stephen Rosanove.
Stephen Rosanove
Can't recommend these guys highly enough. I travel into the Sydney CBD especially because of the quality of service. I totally trust Charlie the head of service. His advice has always been spot on and he never oversells or over services. I recently had a close encounter with a bus which damaged my bike and Charlie guided me through repairs or replacement. He and Justin the manager went way beyond to get me onto a replacement bike. They sourced a bike and parts throughout the Australian Trek network to get me up and going. It's a lesson on why you should buy from a shop not online. In my experience it's rare to get a high standard of service and a relationship you can trust with a bike shop which are critical in bike ownership. You won't do better than Trek Bikes Sydney.
a week ago
User profile - Alan Thompson.
Alan Thompson
The guys at Trek are always great help with any issues I’ve had on the bike. Always happy to help out at short notice too! Highly recommended
a week ago
User profile - Graeme Membrey.
Graeme Membrey
I walked in without notice as I had a flat tyre on an MTB ride along the Yarra River. Without hesitation, John was able to undertake the repair complete with new tube, all at a very reasonable price.
2 weeks ago
User profile - 팔만.
팔만
기초부터 사후관리까지 모든게 만족스러웠습니다.
2 weeks ago
User profile - Marc Terhorst.
Marc Terhorst
Lovely designed shop and great service from John and Kate! They even entertained my toddler while I was browsing. Highly recommend!
2 weeks ago
User profile - 임선화.
임선화
친절하고 세심한 설명을 해주셔서 좋았습니다
2 weeks ago
User profile - 장유진.
장유진
아이가 요즘 유향해는 다른 로드자잔거를 원했으나 매장에서 직접 트렉 mtb 자전거를 보고 마음을 바꾸어 바로 사고싶다하여 구매했습니다 서비스와 고객응대또한 좋은 제품인만큼 너무 친절하시고 꼼꼼히 해주셔서 만족스러웠어요. As가 편리한 점도 정말 좋습니다. 자주 방문 하겠습니다.
2 weeks ago
User profile - 오화균.
오화균
매장이 상품을 구경하기 좋도록 잘 정리되어 있고, 업무 보시는 직원들도 전문성과 친절함이 느껴집니다.
2 weeks ago
User profile - Rod Mason.
Rod Mason
Great quality bikes and service at a fair price. Staff are knowledgeable and helpful
2 weeks ago
User profile - Matt.
Matt
I have a Giant Roam 2 that has done a significant number of kilometres (purchased in 2014) since the last 'proper' service. After seeing what they did compared to other bike shops, dropped in during a weekend cycle to get an idea of what I would be up for. Expecting that I would need the Level 3, I was surprised when they talked me down to a Level 2, indicating that the Level 3 wasn't needed (never been downsold before). Booked it in and dropped it off the night before. Had a phone about lunchtime the next day to let me know what was needed (surprisingly very little). Collected the bike that afternoon and despite it being 11.5 yrs old it looked like new. Even though I didn't need them immediately, I grabbed a couple of new tyres/tubes as I was offered a 20% if purchased in conjunction with the service. The proof was in the pudding with a 40km shakedown ride the next morning, where it performed superbly, with nice crisp gear changes and precise steering. Extremely impressed with the quality of the work and reasonable price.
2 weeks ago
User profile - Mehmet Saral.
Mehmet Saral
Great customer service and same day return service.
2 weeks ago
User profile - Tony Walker.
Tony Walker
great parking access; timely service; tidy and well layed out shop; pleasant and helpful staff
2 weeks ago
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