James Edwards
Great bikes and more importantly really great people. The team at Trek Sydney are very approachable and always keen to help. They are everyday riders, not professional racers (sorry boys, I'm sure you could be if you had the time) so they understand the needs of the average person, wether you're a seasoned racer or just looking to ride to work. There's a bike for everyone and all types of riding.
Tim Clark
Super helpful staff and really quick service.
Tanvy Pereira
The overall experience was excellent from start to finish. Neil was particularly helpful with the exchange process and took the time to help find the perfect helmet. Beven and Marco also played a great role in keeping communication clear and ensuring the entire process ran smoothly. A quick tip (if you are collecting online orders) make sure you call in-store team before you drop to pick up online orders. Really appreciated the team's effort!
seung yeul lee
항상 친절함에 감사합니다
Maggie Qin
I had a perfect experience buying a trek bicycle a couple of weeks ago at Trek Bicycle Turramurra. Amanda is a very patient and nice person and she was not trying to sell the expensive one. What’s more, we have problems with my son’s new bike(A fancy gift from a friend but we couldn’t set it properly by ourselves), and Amanda and his colleague helped us fix it with free of charge. I would definitely recommend Trek Bicycle Turramurra since the service is high quality!
Nikhil Elayat
Tatiana and Tony are awesome. Thanks guys for the guidance and setting up my new eBike.
Luk Rombauts
Such friendly and knowledgeable staff!
Karen Sheppard
Efficient, extremely helpful and knowledgeable. Can't recommend them highly enough.
H4rvey
I had excellent service from a nice young boy named jack he showed me around the store and helped me choose what i need, great service and atmosphere.
Min-Gyu Choi
구매 당시와 구매 후 자전거를 인수받는 상황에서 친절하 고 상세하게 설명해주셔서 만족합니다
Lisa Talbot
Very helpful in helping me sort out the strongest bike lock they had x 2.
Michael Salalila
Outstanding customer service from Edreece.
He is a professional and knows the bikes very well.
He fitted the bike exactly to my specifications.
Kudos Edreece and the crew in Trek Sydney Store.
이아람
친절하고 깨끗하고 서비스도 좋습니다
Peter Curtin
Trek Richmond ; excellent
엄득원
친절하시고 설명도 잘해주십니다.
문성필
모두 친절하셔서 좋습니다. 친절이라는것이 무엇인지 보여주는 대표적인 예.
MarkMarkies
A few months ago, I was looking to get my first eMTB after being off the pedals for close to 10 years. Having dealt with only specialist ebike stores in the past, I reached out to contacts in the industry who sold Focus, Orbea, R&M, and some other less known brands, but found my way to Trek and the Rail 8 Gen5. At first I was extremely hesitant approaching Trek because I didn't classify them as a specialised ebike seller.
On first contact, Nick was fantastic. Great person to deal with, and was very accommodating with all the additional equipment I was adding such as the Shimano Di2, and Supernova lights and additional battery packs. The whole experience went smooth. A big shout out to Omar and Charles, the techs who put the bike and all the accessories together (lots of custom wiring!). Rode it back, which was a good 80km, and the Rail performed extremely well. There was only one slight hiccup with the updating of the Di2 Derailleur which I needed to do after picking up the bike to allow automatic shifting on the Bosch controller. Some slight rubbing on the brakes, which I need to adjust. Otherwise I am absolutely stoked.
Well done fellas.
Ritesh Firke
Had a great experience with Trek servicing. I went with the Level 2 service for my bike and level 1 for my son’s bike, and the whole process was smooth and efficient. The team identified that one of the tyres needed replacing and took care of it without any hassle.
What really stood out was the quick turnaround — both bikes were serviced and ready on the same day, which was very convenient. Overall, professional service, clear communication, and quality workmanship. Would definitely recommend.
Simon Hawkes-Lynn
Nate was fantastic.
From the moment I was greeted I knew I was in safe hands. Questions answered honestly and truthfully to guide me through the process and went the extra mile to make sure I was comfortable with my decision.
Couldn’t have asked for a better experience.
이상훈
서비스 좋고 매우 친잘합니다
