I had a fantastic experience at the Trek Bike Store in Rouse Hill. From the moment I walked in, the staff were welcoming, friendly, and incredibly knowledgeable. They took the time to understand my needs and provided expert advice on the best bike and accessories for me. Unlike other stores, the service here felt personal and genuine. The team was patient, answering all my questions without any rush. They went above and beyond to ensure I was comfortable with my purchase, even giving me tips on bike maintenance and riding techniques. Their generosity with their time made a huge difference. What stood out the most was their passion for cycling and their willingness to help customers, whether you’re a beginner or an experienced rider. The entire experience was so positive that I will definitely be returning for future purchases and servicing. If you’re looking for top-quality bikes and outstanding customer service, I highly recommend the Trek Bike Store in Rouse Hill. Their professionalism, kindness, and expertise make them stand out from other bike stores. I’m grateful for their help and look forward to my next visit for my next purchase! Thank you Ali and Eamon for the experience even though it was 10 mins before your closing time. FYI- don’t rely or trust on the 1star negative reviews that someone may have left. Seb