4.8
rating out of  4795  reviews
4,425
158
22
33
157
User profile - Jon C.
Jon C
Great store, super friendly and knowledgeable staff they have here, the mechanics did an amazing job on the installation of my RSL bars. Thank u guys!!!
5 months ago
User profile - 이승연.
이승연
친절해요
5 months ago
User profile - Todd Parsons.
Todd Parsons
Great team and service
5 months ago
User profile - Gaby Mayo.
Gaby Mayo
Friendly staff, easy to find what I needed on the day, and a cool water refill after a hot ride to the shop!
5 months ago
User profile - Ravneet Kaur.
Ravneet Kaur
VERY HELPFULL TEAM. SUNDAY 15/12/2024 I WALKED IN WITH MY SON BIKE W/O ANY APPOINTMENT THEY WERE BUSY BUT HAPPY TO REPLACE FRONT TYRE TUBE WITHOUT ANY DARAMA. THANK YOU GUYS YOU.
5 months ago
User profile - Jung-Woo Cho.
Jung-Woo Cho
very kind and nice.
5 months ago
User profile - 김영건 (재미토이쇼).
김영건 (재미토이쇼)
트렉 바이시클 서초점에서 저희 아이가 타는 자전거를 정비받고 왔습니다. 자전거 전문가가 제공하는 최고의 정비서비스와 세심하고 친절한 응대에 감사드립니다. 정비후 훨씬 성능이 좋아진 자전거에 저희 아이가 무척 좋아하네요. 고맙습니다 ^^
5 months ago
User profile - JinWoo Kim.
JinWoo Kim
좋은 샵입니다.
5 months ago
User profile - Bruce Burgess.
Bruce Burgess
Love everything about this store and the staff! Can I particularly call out Jack for the service yesterday. Always warm and friendly, but he remembered my getting the bike a year ago, remembered it was a first service, wasn't phased by my arriving at 11:30 instead of earlier, and was just super warm and helpful. Also the guy at the end (bit of a mohawk haircut) - again, super helpful, helped me adjust the bike height - all good.Now, one more thing you are going to love. I love the "feel/atmosphere/tone" of the store and staff. Even though you are a premium brand, you are not snobby. You don't make inexperienced cyclists like me feel inadequate, and you don't have "attitude" like 99 other stores.Thankyou for being such a wonderful place to go on my biking journey with - I am soo glad I bought a Trek, and that you are my servicing store.
5 months ago
User profile - Seapadder.
Seapadder
Great service from this store. They took the time to fit the part I bought.
5 months ago
User profile - oli ruse.
oli ruse
Shoutout Nick for hooking me up with my first bike. Heaps knowledgeable, passionate, patient and when showing me how to look after it and also setting it up for me.
5 months ago
User profile - Lucille Carolyn Catchete.
Lucille Carolyn Catchete
Customer service is second to none! My husband and I were very happy that we decided to buy our bikes in Trek Camberwell. Rachel Bradley, who accommodated us, was really nice, and we are really impressed with the service she gave us. Highly recommended!
5 months ago
User profile - Alan W.
Alan W
Love the bike (new Trek Madone SL). Not my first Trek - I have had a few over the years and been very happy with them. It was a pleasure dealing with Charlie - nothing is too much trouble for him and he is happy to share his time and expertise generously. Same goes for the other members of the team. Outstanding experience across the board.
5 months ago
User profile - Cameron Sherry.
Cameron Sherry
Great service from Cam. Patient and helpful.
5 months ago
User profile - Justin Penn.
Justin Penn
Team at Trek Turramurra are awesome. Friendly, provide good service, knowledgeable and honest. Bought my Son's bike there. Team provided good advice and really looked after us. Also made sure the fit was perfect for him. Always a pleasure to attend this store.
6 months ago
User profile - 김덕오.
김덕오
벨설치후 만족
6 months ago
User profile - Steven LUI.
Steven LUI
Great bike and service
6 months ago
User profile - Katie Welch.
Katie Welch
We own about 10 Trek bikes now. Everything from the children’s balance bikes & every size up to adult mountain bikes. Our children ride everyday & these bikes have withstood a battering! We have only had to replace tyres, which was easy done. High quality bikes & great service (including sneaking past children for birthday or Christmas gifts). Highly recommend.
6 months ago
User profile - Sean Conroy.
Sean Conroy
Purchased a new road bike helmet over Black Friday weekend. Great advice and explanation of differing options from Gareth. Genuinely interested in making sure I selected the best option for me and the best fit. Thank you.
6 months ago
User profile - Greg Weston.
Greg Weston
I have always found the staff at the Williamstown Trek store to be very helpful and friendly.
6 months ago
160