4.8
rating out of  4795  reviews
4,425
158
22
33
157
User profile - John Brennan.
John Brennan
Staff very friendly and fitted cleats whilst I waited
6 months ago
User profile - Ian Porter.
Ian Porter
Faultless!
6 months ago
User profile - Donna Greasby.
Donna Greasby
Thank you Trek Rouse hill for making my bike look super special with the new bar tape, I love it!!!
Review photo
6 months ago
User profile - 정창웅.
정창웅
짱입니다요
6 months ago
User profile - John Rae.
John Rae
Great service. Lovely people. Really well merchandised shop. Quality bicycles at reasonable prices. thank you Amanda and team
6 months ago
User profile - 황지영.
황지영
제품은 물론 특히 안전과 직결된 장비이기에 정비에 대한 열정에 감사드립니다. 항상 최고의 성능과 서비스를 기원합니다.
Review photo
6 months ago
User profile - teawan kim.
teawan kim
아주 만족스러운 쇼핑경험이었습니다. 아이가 커서 기종변경을 위해 방문드렸고, 기존 자전거도 정비를 위해 함께 가져갔습니다. 키가 매우 크신 직원분께서 서빙을 해주셨는데, 아이에 맞는 여러 제품들에 대한 장단점과 자세한 설명을 해주셨고, 제품선택 후에도 자전거에 대해 아이가 직접해야하는 관리방법과 사용 방법, 시운전 까지 너무나 친절하게 설명해주셨습니다. 기존 자전거도 자잘한 문제점을 모두 정비해 주셨습니다. 고맙습니다.
6 months ago
User profile - Stephen Davis.
Stephen Davis
Good new store fit out
6 months ago
User profile - Allan Kosinar.
Allan Kosinar
Great friendly and knowledgeable team who are always helpful
6 months ago
User profile - Andrew Pratley.
Andrew Pratley
Outstanding service from Charlie on the front desk, helping diagnose a difficult problem quickly and easily. The 24-hour turnaround is astounding for a job I couldn't find anyone else willing to do. Andrew
6 months ago
User profile - Bhaskar Purohit.
Bhaskar Purohit
The TREK Rouse Hill Team is Fantastic... I dealt with Eamon and Ali and they were just excellent... Eomon spent a lot of time trying to understand what I needed and provided excellent support. The store allowed me to test ride the bike out in open which helped me in making a decision to purchase the Bike....Ali (Store Manager) went above and beyond, and ordered a bike in my size, just for me to test ride. I think that was really special. Ali was also very easy to communicate with ...Hands down, the best bike purchase experiences I have ever had...
6 months ago
User profile - Benjamin Swinfield.
Benjamin Swinfield
Helpful staff. Needed some tubes to resolve a tragic ride to work with two flat tyres! Sorted me out for a happy ride home
6 months ago
User profile - Mark Balla.
Mark Balla
Great service. Friendly and knowledgeable staff.
6 months ago
User profile - sathish sreeramulu.
sathish sreeramulu
Friendly staff who has sound knowledge of their field and always give good advice on bicycle maintenance.
6 months ago
User profile - Rami Stash.
Rami Stash
Friendly staff and good customer service
6 months ago
User profile - michael de campo.
michael de campo
Really helpful with whatever the issue. Highly recommended
6 months ago
User profile - Steven Dodd.
Steven Dodd
Thank you Trek Turramurra. My new bike needed some adjustments but I needed it within 2 days as I’d entered the Snowy Classic. A friendly greeting when I walked in and my bike was placed carefully in a stand. I was listened to and told that the bike would be fixed in time for my upcoming trip to the Snowies. I received a text first thing the next day- it was ready! And it was. A great relief. When I picked it up the mechanic who performed the service explained what was done. I even got a tour of the impressive new workshop area. Very satisfied. Steven
6 months ago
User profile - Brook Quinn.
Brook Quinn
Helpful service and quick turnaround on repairs. Affordable too!
6 months ago
User profile - Slavisa Blagojevic.
Slavisa Blagojevic
Each and every time Trek Richmond Team service my bike, I feel my love and appreciation for the bike increases, my attachment grows towards it, and it's like the Team becomes a greater part of my riding experience. Thank you Team !
6 months ago
User profile - Leana Joubert.
Leana Joubert
Friendly and speedy service from the team!
6 months ago
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