I couldn’t be happier with the Trek Bike Shop at Rouse Hill. I was initially hesitant to spend so much on a bike for my son, but it’s turned out to be one of the best purchases we’ve made. The staff were incredibly helpful and available every step of the way, and the customer service has been outstanding.
Special shout-out to Eamon, who served us—his customer service was excellent! Friendly, knowledgeable, and genuinely passionate, he made the whole experience smooth and enjoyable.
The bike itself is fantastic—solid, smooth, and clearly built to last. The experience has been so positive that even the neighbours' kids were inspired to get their own! Highly recommend if you're looking for quality, support, and a bike that gets kids outside and loving it.