I bought the Trek Marlin last week and went back today to get my bike checked and exchange my helmet due to a size issue. The store team was very helpful with both the things. They fixed my bike, answered all the questions that I had, and the helmet exchange process was super smooth. I also provided some constructive feedback which was taken seriously, which shows that they care. I’m happy with my experience, thanks to Charlie and the team. I would definitely recommend this store if you’re looking to buy a Trek bike :)