4.8
rating out of  5144  reviews
4,753
165
23
37
166
User profile - Vicky Baker.
Vicky Baker
Thank you so much TREK staff, especially Kim for being so considerate and helpful in our recent interaction. I am very impressed with the lovely service and kind support I received. Love my new bike ad will happily recommend this store to friends and family.
a year ago
User profile - Phillip Hellman.
Phillip Hellman
I only needed a small purchase but the staff were very helpful and friendly, all in keeping with my previous experience.
a year ago
User profile - Roland Phillips.
Roland Phillips
I was able to purchase a cell phone bracket holder and it was installed by the staff there on site. They also provide a service to box up cycles for shipment via airlines or mail.
a year ago
User profile - 최영규.
최영규
너무 친절하시고 다양한 프로그램이 있어 참여할 수 있습니다. 이론 교육, 함께 라이딩 등 초보부터 고수까지 모두가 참여할 수 있어 좋습니다. 직원분들, 점장님도 전문적이시고 지식도 많아 많이 듣고 배우고 있습니다~
Review photo
Review photo
Review photo
Review photo
Review photo
Review photo
Review photo
Review photo
Review photo
Review photo
a year ago
User profile - Rachel Guthrie.
Rachel Guthrie
Super friendly and helpful staff! Great job fixing up my mountain bike too.
a year ago
User profile - Carl Jorgensen.
Carl Jorgensen
Great selection and really enjoyed my interaction with your colleague, one of my best interactions in a store for a long time. Simple as that
a year ago
User profile - Michael Wratten.
Michael Wratten
Helpful friendly and good range of bikes and shoes.
a year ago
User profile - Ian Sorrows.
Ian Sorrows
the store is nice, well organise. opens quite early too. all your bike needs under one roof.
a year ago
User profile - Lauren Sammartino.
Lauren Sammartino
5 star sales and after sales service from the team at Trek bicycles Williamstown. Always generous with their time and expertise to help with my daughter’s bike when needed. Great to know we can pop back with her bike we purchased at any time for an adjustment or with any questions.
a year ago
User profile - Jaafar Tehranian.
Jaafar Tehranian
Great Bikes and very friendly and professional staff. Ali is the best and he answeres all my question and never puches me buy anything. You have one months to change you mind for exchange or refund no questions asked. I have bought 3 bikes from here and I don't go anywhere else. Great shop, great location and best service ever. If you are looking for a quality bike and Royal treatment, look no furhter.
a year ago
User profile - Mark.
Mark
Great range of products, spares with friendly helpful staff
a year ago
User profile - Alok Das.
Alok Das
The team members are friendly, smiling, professional and maintain very high professional standard. They have a good range of products available. They consistently provide 10/10 service. Highly recommend this shop.
a year ago
User profile - Frank Duke.
Frank Duke
Super helpful and great range of products
a year ago
User profile - Vicki.
Vicki
Joel helped us so much and answered all our questions regarding our new bikes. He was so nice and helpful!
a year ago
User profile - Harry Hayes.
Harry Hayes
Thanks Ollie, super helpful and friendly service!
a year ago
User profile - Aaron Mc.
Aaron Mc
The team at TREK Richmond are not only professional, but efficient, friendly and knowledgeable! I have had my bike serviced by TREK Richmond and know that each and every time I drop my bike off - they will keep me informed of proposed works and costs and provide excellent after-service care and information. Highly recommend.
a year ago
User profile - Young Ki Kwon.
Young Ki Kwon
전문적인 설명과 친절한 안내에 만족했습니다.
a year ago
User profile - Sascha Karunaratne.
Sascha Karunaratne
Just picked up a bike from Eamon for my wife’s birthday. Incredible service, and he went above and beyond to make this experience exactly what we were hoping for. Would definitely return and would recommend to everyone.
a year ago
User profile - Tim Hand.
Tim Hand
Both Nick and Charlie were attentive and went that extra distance to accommodate my requests. Nick also was considerate in a possibly faulty product- no hesitation in rectifying it. Thanks guys you are the reason Od keep coming back.
a year ago
User profile - Scott Jones.
Scott Jones
Excellent customer service and generous discounts on some products
a year ago
260