Debra Holder
It was great to bump into this welcoming bike shop in my local area. Staff were friendly and paid great care to ensure that my purchase - though very small - suit my grandson's bike and needs. I'll be back and recommend you beat a path to their door.
Dave Plumber
Professional and efficient service. Knowledgeable and attentive staff.
Amy Crawford
I was stranded with a flat in Williamstown and the boys at Trek came to the rescue. They even gave me a tutorial. Great service!
곽권천
너무 친철한 매장임
Pablo Salinas
Great experience! Friendly staff, they go above and beyond to assist you. I wouldn’t go to any other place in Sydney to buy a bike or buy spare parts.
Sis Baier
Perfektes Service und tolle Beratung!
Nithin Philip Kuruvila
Passionate, knowledgeable staff. Great service.
Cesar Rincón
Just had my bike serviced and everything is running smoothly… exceptional service !!! Thanks
Rik Symes
Great products and unmatched customer service. Thanks Ruben and Owen for all your help. Rik
Daniel Miller
Top-drawer service. Amazingly good products.
Sally Teo
Soroosh is the best!! Helped so much with fitting me onto the perfect bike and really made sure everything was just right.
박준기
우선적으로 제가 이용한 자전거 대리점 중 가장 친절했고, 고객의 요구 사항을 귀담아 들어주었던 매장이었습니다. 추후 자전거 구입 시 울산직영점에서 구매를 하고 싶을 정도로 대응을 해주셨습니다.울산직영점 같은 매장이 지역별로 존재한다면 매출에도 많은 도움이 될 것으로 판단됩니다.
S L
I had a fantastic experience at the Trek Bike Store in Rouse Hill. From the moment I walked in, the staff were welcoming, friendly, and incredibly knowledgeable. They took the time to understand my needs and provided expert advice on the best bike and accessories for me.
Unlike other stores, the service here felt personal and genuine. The team was patient, answering all my questions without any rush. They went above and beyond to ensure I was comfortable with my purchase, even giving me tips on bike maintenance and riding techniques. Their generosity with their time made a huge difference.
What stood out the most was their passion for cycling and their willingness to help customers, whether you’re a beginner or an experienced rider. The entire experience was so positive that I will definitely be returning for future purchases and servicing.
If you’re looking for top-quality bikes and outstanding customer service, I highly recommend the Trek Bike Store in Rouse Hill. Their professionalism, kindness, and expertise make them stand out from other bike stores. I’m grateful for their help and look forward to my next visit for my next purchase!
Thank you Ali and Eamon for the experience even though it was 10 mins before your closing time.
FYI- don’t rely or trust on the 1star negative reviews that someone may have left.
Seb
LOUISE HASTINGS
Great friendly service
Iain McAdam
Great friendly service, Trek Turramurra know everything and helped me get the right parts I needed for the bike. Thank you!
마올라mawola37
자전거를 구매한곳이 아니면 점검받는일이 조금 민망하거나 눈치가보이는데,너무 친절하게 잘 대해주셔서 그런 느낌이 전혀없었습니다!새 자전거를 구매할일이 있다면 꼭 다시 가고싶네요^^ 감사합니다~
Mark Kaushal
Really good service and helpful advice with Ali!
Christian Rolli
Awesome bike shop, really nice guys!!
Got 2 almost new second hand tires that ride perfectly saved my day!!
Ty Douglas
Took 2 bikes in for service. Technician called to advise that one of the bikes didn't need any work. He could have just done it and charged me. You don't get that much.
The other bike needed work that was done very well using parts available in the store. Quite good prices for both the service and parts.
Work completed very quickly.
Sally Zhu
I ordered a child helmet for my daughter and I am very happy with the purchase. Very friendly staff providing great customer service here.
