We own about 10 Trek bikes now. Everything from the children’s balance bikes & every size up to adult mountain bikes. Our children ride everyday & these bikes have withstood a battering! We have only had to replace tyres, which was easy done. High quality bikes & great service (including sneaking past children for birthday or Christmas gifts). Highly recommend.
a year ago
Sean Conroy
Purchased a new road bike helmet over Black Friday weekend. Great advice and explanation of differing options from Gareth. Genuinely interested in making sure I selected the best option for me and the best fit. Thank you.
a year ago
John Brennan
Staff very friendly and fitted cleats whilst I waited
a year ago
Ian Porter
Faultless!
a year ago
Donna Greasby
Thank you Trek Rouse hill for making my bike look super special with the new bar tape, I love it!!!
a year ago
정창웅
짱입니다요
a year ago
John Rae
Great service. Lovely people. Really well merchandised shop. Quality bicycles at reasonable prices. thank you Amanda and team
a year ago
황지영
제품은 물론 특히 안전과 직결된 장비이기에 정비에 대한 열정에 감사드립니다.
항상 최고의 성능과 서비스를 기원합니다.
a year ago
teawan kim
아주 만족스러운 쇼핑경험이었습니다.
아이가 커서 기종변경을 위해 방문드렸고, 기존 자전거도 정비를 위해 함께 가져갔습니다.
키가 매우 크신 직원분께서 서빙을 해주셨는데, 아이에 맞는 여러 제품들에 대한 장단점과 자세한 설명을 해주셨고,
제품선택 후에도 자전거에 대해 아이가 직접해야하는 관리방법과 사용 방법, 시운전 까지 너무나 친절하게 설명해주셨습니다.
기존 자전거도 자잘한 문제점을 모두 정비해 주셨습니다.
고맙습니다.
a year ago
Stephen Davis
Good new store fit out
a year ago
Allan Kosinar
Great friendly and knowledgeable team who are always helpful
a year ago
Andrew Pratley
Outstanding service from Charlie on the front desk, helping diagnose a difficult problem quickly and easily. The 24-hour turnaround is astounding for a job I couldn't find anyone else willing to do. Andrew
a year ago
Bhaskar Purohit
The TREK Rouse Hill Team is Fantastic... I dealt with Eamon and Ali and they were just excellent... Eomon spent a lot of time trying to understand what I needed and provided excellent support. The store allowed me to test ride the bike out in open which helped me in making a decision to purchase the Bike....Ali (Store Manager) went above and beyond, and ordered a bike in my size, just for me to test ride. I think that was really special. Ali was also very easy to communicate with ...Hands down, the best bike purchase experiences I have ever had...
a year ago
Benjamin Swinfield
Helpful staff. Needed some tubes to resolve a tragic ride to work with two flat tyres! Sorted me out for a happy ride home
a year ago
Mark Balla
Great service. Friendly and knowledgeable staff.
a year ago
sathish sreeramulu
Friendly staff who has sound knowledge of their field and always give good advice on bicycle maintenance.
a year ago
Rami Stash
Friendly staff and good customer service
a year ago
michael de campo
Really helpful with whatever the issue. Highly recommended
a year ago
Steven Dodd
Thank you Trek Turramurra. My new bike needed some adjustments but I needed it within 2 days as I’d entered the Snowy Classic. A friendly greeting when I walked in and my bike was placed carefully in a stand. I was listened to and told that the bike would be fixed in time for my upcoming trip to the Snowies. I received a text first thing the next day- it was ready! And it was. A great relief. When I picked it up the mechanic who performed the service explained what was done. I even got a tour of the impressive new workshop area. Very satisfied. Steven