4.8
rating out of  4659  reviews
4,294
156
22
33
154
User profile - David Bolzan.
David Bolzan
Great team and atmosphere in the store. Always feel welcome and am greeted that way. I might come in every day just to get that lovely greeting. :) And Guy as always has done a great job on my MAD ONE. If only we could fix that under powered motor. Thanks guys
8 months ago
User profile - Bill BRYANT.
Bill BRYANT
Trek Wollongong is a great bike store - and I have visited many! I appreciate their approach to servicing the bikes - clear explanations of issues and an approach that seeks to do what’s actually required vs just working through a list. Always good follow up throughout the process with options well discussed and clarified before going ahead. Excellent service on my Domane and they have finally solved the problem I had with my rear brake! Good range of products in store and always friendly and professional approach from all staff!
8 months ago
User profile - Clint Sanders.
Clint Sanders
These guys are great. Always helpful, always best prices and always the best customer service. They back their products and chase down the best deals for you. Can't speak highly enough of them. Always buy with confidence at Trek.
8 months ago
User profile - alexander feri.
alexander feri
Quick process and was able to accomodate the change of bike color requested.
9 months ago
User profile - Andy, Geonwoo Kim.
Andy, Geonwoo Kim
친절하게 응대하고 설명합니다
9 months ago
User profile - byungsoo choi.
byungsoo choi
직원 자세한 설명 친절 다시 방문하고 싶은 장소
9 months ago
User profile - Chris Betcher.
Chris Betcher
My original review: Very professional and knowledgeable staff here. Bought a few things and they only sell quality stuff. Also got my (non-Trek) bike serviced here and they did a great job with it. Feels like a new bike and it's fun to ride again. My more recent review: Unfortunately my previous bike got stolen (I hope there's a special place in hell for people who steal bikes). So I went back to the good folk at Trek Sydney and picked up a gorgeous 2024 Dual Sport 3 Gen 5. Great bike. The service from the guys in the store was excellent and they were very helpful. They very kindly offered a discount on the bike, and generously included some accessories with it. When I was shopping for this new bike I visited a few other bike stores, but I felt that the selection of bikes at Trek was more what I was after, and the advice from the staff seemed sensible, knowledgeable and not pushy. The DS3 seems very well designed and made, has the latest quality Shimano CUES gear, and I think offered good value for money. I would recommend them if you're bike shopping!
Review photo
9 months ago
User profile - Simon Little.
Simon Little
Great service, very knowledgeable and a pleasure to deal with
9 months ago
User profile - Canyi Huang.
Canyi Huang
Great customer service, greeting, be attended to customers and great advices that the stuff gives, it’s notable. Besides of the peak-times custom service that could take a bit longer, everything it’s great.
9 months ago
User profile - Leila Amr.
Leila Amr
Very welcoming team, always supportive, friendly and professional. Would definitely be coming back.
9 months ago
User profile - Jacqueline Vander Meeden.
Jacqueline Vander Meeden
Awesome team! Great service, genuinely care about the customer.
Review photo
9 months ago
User profile - Ming Goh.
Ming Goh
Great service from Tobia (he's normally at the Brighton store). Appreciate the time spent to explain to me and educate me. Impressed with his professional and personable service.
9 months ago
User profile - Brian O'Donoghue.
Brian O'Donoghue
Repairs completed on my bike before I even got back home! Well priced, convenient location, friendly staff.
9 months ago
User profile - Kathy Bashfield.
Kathy Bashfield
Great customer service both on the phone and in store. Got my bike sorted straight away.
9 months ago
User profile - 서호영.
서호영
친절하고 설명을 잘 해줘서 매우 만족합니다.
9 months ago
User profile - Richard Gill.
Richard Gill
Service is excellent. I visited for the first time last week and again yesterday. I was attended to by different staff both days and both were very knowledgeable and helpful.
9 months ago
User profile - 차무식.
차무식
칼리즈에서는 경험하지 못한 친절함과 전문성을 경험하였습니다. 72시간 내에 자전거를 한대 더 구입하고 싶습니다.
Review photo
9 months ago
User profile - James Beattie.
James Beattie
Love this shop for all things bike, great stock, professional knowledgeable service and great servicing options to keep your bike in good order and on the road! What’s not to like!
9 months ago
User profile - 이재광.
이재광
원하는 물건이 없어서 2년전에 이곳에서 구매했는데, 너무 친절하시고 전문적인 상담도 제공해서 감동했습니다. 저희동네 직영점은 해운대와는 수준차이가 심각해서 2년간 정든 자전거는 중고로 팔기로 했습니다. 해운대 근처 사시는분들 정말 부럽네요.
9 months ago
User profile - Franz Kim.
Franz Kim
스텝분들 매우 친절하세요
9 months ago
500