My original review: Very professional and knowledgeable staff here. Bought a few things and they only sell quality stuff. Also got my (non-Trek) bike serviced here and they did a great job with it. Feels like a new bike and it's fun to ride again.
My more recent review: Unfortunately my previous bike got stolen (I hope there's a special place in hell for people who steal bikes). So I went back to the good folk at Trek Sydney and picked up a gorgeous 2024 Dual Sport 3 Gen 5. Great bike. The service from the guys in the store was excellent and they were very helpful. They very kindly offered a discount on the bike, and generously included some accessories with it. When I was shopping for this new bike I visited a few other bike stores, but I felt that the selection of bikes at Trek was more what I was after, and the advice from the staff seemed sensible, knowledgeable and not pushy. The DS3 seems very well designed and made, has the latest quality Shimano CUES gear, and I think offered good value for money.
I would recommend them if you're bike shopping!