4.8
rating out of  4658  reviews
4,293
156
22
33
154
User profile - Alex Kelly.
Alex Kelly
Amazing service, love having such a fantastic local bike shop. Thanks for the quick tubeless setup!
11 months ago
User profile - John Wayne.
John Wayne
Fixed my brakes in one go. Took the other shop 3 times to not fix them. Coming back
11 months ago
User profile - Jonah Skinner.
Jonah Skinner
Very good, they fixed and serviced my reid granite and Giant TCR and even helped put my bike light attachments in easier to attach places. The mechanics here have attention to detail even if they aren't working on trek bikes. keep up the great work, I'll be back for the yearly service or next upgrade, cheers.
11 months ago
User profile - Chris Jones.
Chris Jones
Great and helpful and knowledgeable staff always
11 months ago
User profile - Mark Keeffe.
Mark Keeffe
Great service a s support with a small yet challenging task. Thank you.
11 months ago
User profile - Kester P.
Kester P
Great friendly, professional, knowledgeable service at the Richmond store. Shout out to Jo and the team who always seem to go that extra mile. The bikes look great and ride great.
11 months ago
User profile - Phak Tim.
Phak Tim
Great service and quality products
11 months ago
User profile - george zhang.
george zhang
great service.
11 months ago
User profile - bear Polar.
bear Polar
Elevate cycling experience with where passion meets precision, and every customer becomes part of the cycling family And This is the best cycling shop I've ever seen. The people at the front desk are veryyyyy friendly and polite, trek worth a six stars.
Review photo
11 months ago
User profile - Sarath Kv.
Sarath Kv
We approached Trek Bicycle to sort out a flat tyre. Faizal approached us with a total customer centric mindset and agreed to help us. They were about to close the shop but still agreed to help us. They are quite different from other shops for sure! When I informed about the issue with the gear, to my surprise, Faizal gave a Quick Look at the issue and tuned it perfectly. That undoubtedly shows his expertise in dealing with a complex issue as well as willingness to help the customer at hand! Throughout the time, we had a good chat about cycles and the iterations it went over the year. I would recommend this shop to anyone and wouldn’t think twice if I ever need a bike or servicing.
11 months ago
User profile - Matt Wood.
Matt Wood
Friendly knowledgable staff, great repair service
11 months ago
User profile - Aaron Neufeld.
Aaron Neufeld
Friendly and accurate advice and service. Very frequently the store has what I need.
11 months ago
User profile - Han David.
Han David
친절하고 깨끗한 매장
Review photo
12 months ago
User profile - Scott HIll.
Scott HIll
Local Bike Shop with old school friendly service.
12 months ago
User profile - Anthony Petersen.
Anthony Petersen
Great service and I was very happy with my bike when I collected it from stage 2 service
12 months ago
User profile - Ram Akella.
Ram Akella
Alex at Rouse Hill was great in helping my younger one select his bike and accessories. I strongly recommend Trek to anyone who is looking for a quality bike.
12 months ago
User profile - young jun kim.
young jun kim
친절하고 감사했어요~^^
12 months ago
User profile - Ryan Brown.
Ryan Brown
Had my bike serviced by Trek Port Melbourne for the last two years and they have always been great.
12 months ago
User profile - SHP.
SHP
매니저분께서 너무 친절하시고 자전거에 대해 자세하게 설명해 주셨습니다. 자전거 구입시 피팅도 엄청 꼼꼼히 해주셔서 만족합니다. 트렉 자전거는 꼭 미사직영점에서 구입하세요~~^^
12 months ago
User profile - Frank Fabre.
Frank Fabre
Great people, great service.
12 months ago
600