4.8
rating out of  4918  reviews
4,544
160
22
33
159
User profile - b4F.
b4F
I asked to pump my tires, and they voluntarily checked my chain, cleaned it and lubed it no cost. I proceeded to ask if they sold rubber bands that hold the Garmin mounts on the bike stem, I was given some for free as well. Very nice service, I’ll definitely come back and buy smth lol i feel bad
2 months ago
User profile - 밀라코TV.
밀라코TV
아주아주 대만족 입니다!
2 months ago
User profile - 정지윤.
정지윤
AS가 매우 좋습니다. AS기간 이후에는 어떻게 될지 모르게지만.
2 months ago
User profile - Mark McGrath.
Mark McGrath
The service was excellent, attentive and fast
2 months ago
User profile - schyuler dcosta.
schyuler dcosta
Trek Bicycle Wollongong isn’t just a bike shop; it’s a well-rounded, passionate destination for cyclists of all levels. Highly recommended. Their knowledgeable team takes the time to understand your riding style and match you with the perfect bike or gear. Whether you’re a seasoned rider chasing performance (not me) or a beginner taking your first spin (me), they make the experience fun, welcoming, and stress-free. It’s the kind of place where you leave not just with great equipment, but with the motivation to ride more often and enjoy every journey which was quite needed on a rainy day.
2 months ago
User profile - Jonathan Farrar.
Jonathan Farrar
Every time we go to Trek Rouse Hill we receive the best customer service. We recently bought bikes for our children there and Eamon went far beyond our expectations. He is extremely knowledgeable and made sure we got the right size without giving anything away to the kids, was so accommodating to any request. Top customer service and couldn’t recommend their services more!
2 months ago
User profile - soy kim.
soy kim
믿을 수 있는 전문점입니다. 수리비는 다소 고가라고 생각됨. 고급 자전거를 타는 경우 이곳이 최상입니다. 대표가 사이클 선수출신 같아요.
2 months ago
User profile - Susan King.
Susan King
Extremely helpful staff . Took a lot of time to explain what my bike needed . And most importantly my old bike feels like a brand new bike .
2 months ago
User profile - Ivan Reyes.
Ivan Reyes
Best service and they really look after their customers. Kudos to Eamonn, Ali and the whole team!
3 months ago
User profile - Stephen Moodie.
Stephen Moodie
Friendly, knowledgeable and helpful staff member Georgia made the seemingly daunting process of buying a new bike an absolute delight.
3 months ago
User profile - An Adventurer.
An Adventurer
I couldn’t be happier with the Trek Bike Shop at Rouse Hill. I was initially hesitant to spend so much on a bike for my son, but it’s turned out to be one of the best purchases we’ve made. The staff were incredibly helpful and available every step of the way, and the customer service has been outstanding. Special shout-out to Eamon, who served us—his customer service was excellent! Friendly, knowledgeable, and genuinely passionate, he made the whole experience smooth and enjoyable. The bike itself is fantastic—solid, smooth, and clearly built to last. The experience has been so positive that even the neighbours' kids were inspired to get their own! Highly recommend if you're looking for quality, support, and a bike that gets kids outside and loving it.
3 months ago
User profile - Vicky Baker.
Vicky Baker
Thank you so much TREK staff, especially Kim for being so considerate and helpful in our recent interaction. I am very impressed with the lovely service and kind support I received. Love my new bike ad will happily recommend this store to friends and family.
3 months ago
User profile - Phillip Hellman.
Phillip Hellman
I only needed a small purchase but the staff were very helpful and friendly, all in keeping with my previous experience.
3 months ago
User profile - Roland Phillips.
Roland Phillips
I was able to purchase a cell phone bracket holder and it was installed by the staff there on site. They also provide a service to box up cycles for shipment via airlines or mail.
3 months ago
User profile - 최영규.
최영규
너무 친절하시고 다양한 프로그램이 있어 참여할 수 있습니다. 이론 교육, 함께 라이딩 등 초보부터 고수까지 모두가 참여할 수 있어 좋습니다. 직원분들, 점장님도 전문적이시고 지식도 많아 많이 듣고 배우고 있습니다~
3 months ago
User profile - Rachel Guthrie.
Rachel Guthrie
Super friendly and helpful staff! Great job fixing up my mountain bike too.
3 months ago
User profile - Carl Jorgensen.
Carl Jorgensen
Great selection and really enjoyed my interaction with your colleague, one of my best interactions in a store for a long time. Simple as that
3 months ago
User profile - Michael Wratten.
Michael Wratten
Helpful friendly and good range of bikes and shoes.
3 months ago
User profile - Ian Sorrows.
Ian Sorrows
the store is nice, well organise. opens quite early too. all your bike needs under one roof.
3 months ago
User profile - Lauren Sammartino.
Lauren Sammartino
5 star sales and after sales service from the team at Trek bicycles Williamstown. Always generous with their time and expertise to help with my daughter’s bike when needed. Great to know we can pop back with her bike we purchased at any time for an adjustment or with any questions.
3 months ago
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