Andrew Pratley
Outstanding service from Charlie on the front desk, helping diagnose a difficult problem quickly and easily. The 24-hour turnaround is astounding for a job I couldn't find anyone else willing to do. Andrew
Bhaskar Purohit
The TREK Rouse Hill Team is Fantastic... I dealt with Eamon and Ali and they were just excellent... Eomon spent a lot of time trying to understand what I needed and provided excellent support. The store allowed me to test ride the bike out in open which helped me in making a decision to purchase the Bike....Ali (Store Manager) went above and beyond, and ordered a bike in my size, just for me to test ride. I think that was really special. Ali was also very easy to communicate with ...Hands down, the best bike purchase experiences I have ever had...
Benjamin Swinfield
Helpful staff. Needed some tubes to resolve a tragic ride to work with two flat tyres! Sorted me out for a happy ride home
Mark Balla
Great service. Friendly and knowledgeable staff.
sathish sreeramulu
Friendly staff who has sound knowledge of their field and always give good advice on bicycle maintenance.
Rami Stash
Friendly staff and good customer service
michael de campo
Really helpful with whatever the issue. Highly recommended
Steven Dodd
Thank you Trek Turramurra. My new bike needed some adjustments but I needed it within 2 days as I’d entered the Snowy Classic. A friendly greeting when I walked in and my bike was placed carefully in a stand. I was listened to and told that the bike would be fixed in time for my upcoming trip to the Snowies. I received a text first thing the next day- it was ready! And it was. A great relief. When I picked it up the mechanic who performed the service explained what was done. I even got a tour of the impressive new workshop area. Very satisfied. Steven
Brook Quinn
Helpful service and quick turnaround on repairs. Affordable too!
Slavisa Blagojevic
Each and every time Trek Richmond Team service my bike, I feel my love and appreciation for the bike increases, my attachment grows towards it, and it's like the Team becomes a greater part of my riding experience. Thank you Team !
Leana Joubert
Friendly and speedy service from the team!
???
매우 만족함
John Rae
Trek is a quality brand of bicycles. Well designed and with well chosen components at a wide range of price points from children's bicycles through to beginner adults right through to very high end bicycles. The store staff really knows their product range and are very helpful. Highly recommended.
이창섭
직원분들 억수로 친절하심.
아쉬운점
EMTB 종류는 너무 적어요. 본사에는 여러 종류의 EMTB가 출시 되었는데.....ㅠㅠ
L
I came in here today to look at some new Madones and Stephen was unbelievably helpful and friendly, it made this SUCH an enjoyable experience
Alvin Alvin
Very very helpful and superb workmanship by Charles !! I called up early morning couple weeks back to see if I could get my Leitner bicycle disk brakes replaced. And I was lucky that Charles was able to slot me in in his very busy schedule to get it done by lunch time. He also kindly adjusted my back brakes which brakes beautifully!! Above and beyond … Trek bicycle techs go above and beyond … Thank you and absolutely highly recommended!! Will be back again 100% !
Claire Kim
Stephen's warm and thoughtful welcome was wonderful. Good knowledge and suggestions of the product were truly helpful!
A quick fixing mechanic, Charlie's Service, was also great. The neat and well-organized interior and exterior of the shop and the visitor-friendly staff.
Such a pleasant experience and service from Treck Sydney!
Michael Joe
Was looking for a bike to get my partner into riding. This store by far has the best service, Rachel helped us in getting a size 44 bike for us to test ride and eventually bought. I would definitely recommend this place if you are looking for a new bike or even servicing. Top notch service and overall fun experience buying a bike
Tim van Uden
I needed a solution to mount a light for early morning rides. A combination of Blendr mounts did the trick. Excellent service and advice from both Beth and Steve.
Daniel Vassallo
Fantastic products and cisterns service is on point . 10/10 over all
