4.8
rating out of  4868  reviews
4,495
160
22
33
158
User profile - Randysanghun So.
Randysanghun So
설명도 자세하게 해주시고, 직원분들이 친절합니다. 무엇보다 매장이 넓고 쾌적해서 좋아요~!
a year ago
User profile - Stephen Davis.
Stephen Davis
Great local store with good knowledgeable staff
a year ago
User profile - Greg Holbut.
Greg Holbut
Great service.Thorough product knowledge.Handy location for public transport.
a year ago
User profile - Tony Liang.
Tony Liang
Awesome bike service
a year ago
User profile - John Gough.
John Gough
Staff were very helpful, took their to to help and offer suggestions that created trust in what i was puschasing
a year ago
User profile - JH MIN.
JH MIN
고객 응대서비스 및 제품 워런티 정책이 최곱니다.
a year ago
User profile - 이규석.
이규석
제품이 좋아요
a year ago
User profile - Ess Jay.
Ess Jay
Always great customer service
a year ago
User profile - 브라이언(BRION KIM).
브라이언(BRION KIM)
친절하시고, 꼼꼼한 설명과 피드백으로 다시 찾고 싶은 트렉 서초점입니다.
a year ago
User profile - Andrew Chan.
Andrew Chan
Such a pleasure to buy from Owen and team. Despite the small mishaps (which were fixed and compensated) it’s was the best experience I’ve had in my 30 years of buying bicycles.
Review photo
a year ago
User profile - Mayank Gupta.
Mayank Gupta
⭐⭐⭐⭐⭐ I recently visited Trek Rouse Hill and had the pleasure of being assisted by Ali. His expertise and enthusiasm made the daunting task of choosing the right bike incredibly easy. Not only did he help me select a bike that was perfect for my needs, but his after-sales service was exceptional. Ali went above and beyond by conducting a video chat to guide me through fixing a tyre issue properly. This level of personalized customer service is rare and appreciated. Highly recommend visiting Ali at Trek Rouse Hill if you're in the market for a bike and exceptional service!
a year ago
User profile - Katie Day.
Katie Day
Had my bike serviced by the team here last week . Service by all the trek team was second to none especially after my unusual requests. Thanks guys for making the bike feel like brand new and for how much you charged . And loved the Freddo Frog. 11/10
a year ago
User profile - Praveen Krishnan Keloth.
Praveen Krishnan Keloth
Great service from the team at Turramurra, went in to get my son a birthday bike. Loved the experience and he was genuinely happy with the guys at the store. He was the one interacting with the store members. Thank you
a year ago
User profile - Alf Gulisano.
Alf Gulisano
Professional service and all about the customer
a year ago
User profile - 손태훈.
손태훈
너무 친절하시고 꼼꼼히 잘 봐주심.
a year ago
User profile - 황준석.
황준석
아이의 첫 페달 자전거를 고민하다 트렉 프리칼리버 16인치를 구매하였습니다. 상담도 친절히 잘해주시고 매우 만족합니다, 감사합니다
Review photo
a year ago
User profile - martin yu.
martin yu
Although im a huge Trek fan, I am pretty sure I can say this is a very very very amazing bicycle store. I swear to god this trek store will be the only bike store I will visit in sydney. First off, this store is massive, there are many road bikes on the lower floor and many hybrid and mountain bikes on the ground floor. I am confident to say that price of accessories and bikes here is cheaper than those in Hong Kong and China. Secondly, staff here is friendly and helpful, especially Stephen, Nicholas and Ali. I can order parts or accessories even they are not in stock in store. They also gave me invaluable advice on my positioning on the bike. These helped me achieve not only aero positioning but also comfort! I would totally recommend Trek for my friends!
Review photo
a year ago
User profile - Chienhui Wu.
Chienhui Wu
Professional, helpful, kind, fast!
a year ago
User profile - Sophie Hillier.
Sophie Hillier
Served by Eamon - went above and beyond to help me out. Much appreciated and definitely recommend!
a year ago
User profile - David Bolzan.
David Bolzan
Great team and atmosphere in the store. Always feel welcome and am greeted that way. I might come in every day just to get that lovely greeting. :) And Guy as always has done a great job on my MAD ONE. If only we could fix that under powered motor. Thanks guys
a year ago
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