4.8
rating out of  4823  reviews
4,452
159
22
33
157
User profile - Michael Ew.
Michael Ew
as a first time road bike rider, I had requested a pre-purchased inspection from the team at Williamstown store, and they had done an excellent job to reinsure me of the bike, which I ended up purchasing. While at the store, David had been extremely helpful and kind enough to assist me with the process to select the riding wear and protections. David's service was extremely friendly and helpful, I would highly recommended the store and staff for its excellence and professional services.
a year ago
User profile - Petra Mumford.
Petra Mumford
Great customer service and knowledgeable assistant
a year ago
User profile - Chang Jake.
Chang Jake
전문적인 서비스와 친절한 응대에 감사합니다. 타이어와 페달, 그리고 안장을 교체하였는데, 앞으로 몇년간 또 잘 탈수 있을것 같습니다. 추천해주신 타이어는 정말 좋네요~~~~
a year ago
User profile - James li.
James li
Taking time finding out specifications on our scooter and taking product out of its package to test if it fits.
a year ago
User profile - 송진환.
송진환
서초점 친절함 최고 입니다.
a year ago
User profile - Soggy Pancakes.
Soggy Pancakes
Nicholas helped me a lot, truly great service. I will be coming back ;)
a year ago
User profile - venus sinhal.
venus sinhal
Great store great customer service
a year ago
User profile - Charles Lee.
Charles Lee
Very friendly staff, great service, the crash replacement program is fantastic. I will definitely buy Bontrager wheels again!
a year ago
User profile - Al.
Al
Super friendly and helpful staff, has a local bike shop feel with a factory backing. 10/10
a year ago
User profile - Kevin Miller.
Kevin Miller
I always receive great service at Trek. The staff are knowledgeable, patient, and attentive. 저는 항상 Trek에서 훌륭한 서비스를 받고 있습니다. 직원들은 지식이 풍부하고 인내심이 많으며 세심합니다.
a year ago
User profile - Sarah Linssen.
Sarah Linssen
Such fantastic and friendly staff.
a year ago
User profile - Nathalie Pe.
Nathalie Pe
Great service! Needed immediate help (as I’m traveling and leaving Melbourne) and they carved out time to replace the broken part right away. Thanks!
a year ago
User profile - Dave Bye.
Dave Bye
Very knowledgeable and friendly service
a year ago
User profile - Casey Holmes.
Casey Holmes
The gentlemen here have outstanding service, are very approachable and fixed my bike quicker than expected. They helped me get it out of my car, made a special effort to pop my seat back to the right height on pick up and are all very professional. I would highly recommend.
a year ago
User profile - Tony Ritchie.
Tony Ritchie
I have a 25 year old Trek mountain bike well maintained but getting a bit short in the tooth particularly on the front gear cogs. Changing from 2nd to 3rd sometimes resulted in the chain slipping off and jamming the pedals - not good when cleated in. Turramurra TREK did a fantastic job replacing the front gear cogs and the gear changes are now smooth and less adrenaline fuelled. Very helpful and friendly staff. Highly recommended!
a year ago
User profile - 김인순.
김인순
너무 친절하고 서비스도 최고였습니다
a year ago
User profile - Jae Kyu Park (주먹왕랄프로렌).
Jae Kyu Park (주먹왕랄프로렌)
너무 친절하시고 상세히 설명해주시며 시승을 2시간씩 느긋하게 할 수 있어서 좋습니다. 최근 구동계 고장으로 AS 받았는데 무상으로 너무 잘 고쳐주셨네요
a year ago
User profile - Nadun Perera.
Nadun Perera
Alex and Eamon are truly exceptional in their fields, demonstrating unparalleled helpfulness and patience. I’m grateful for the incredible learning experience and the smooth bike purchasing process they facilitated. Thank you for going above and beyond!
a year ago
User profile - Nudurupati Madhu.
Nudurupati Madhu
I am satisfied with my bike purchase
a year ago
User profile - Gavin Zhang.
Gavin Zhang
Got bikes for myself and my wife here. Super friendly staffs. And very helpful.
a year ago
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