bear Polar
Elevate cycling experience with where passion meets precision, and every customer becomes part of the cycling family And This is the best cycling shop I've ever seen. The people at the front desk are veryyyyy friendly and polite, trek worth a six stars.
Sarath Kv
We approached Trek Bicycle to sort out a flat tyre. Faizal approached us with a total customer centric mindset and agreed to help us. They were about to close the shop but still agreed to help us. They are quite different from other shops for sure!
When I informed about the issue with the gear, to my surprise, Faizal gave a Quick Look at the issue and tuned it perfectly. That undoubtedly shows his expertise in dealing with a complex issue as well as willingness to help the customer at hand!
Throughout the time, we had a good chat about cycles and the iterations it went over the year. I would recommend this shop to anyone and wouldn’t think twice if I ever need a bike or servicing.
Matt Wood
Friendly knowledgable staff, great repair service
Aaron Neufeld
Friendly and accurate advice and service. Very frequently the store has what I need.
Han David
친절하고 깨끗한 매장
Scott HIll
Local Bike Shop with old school friendly service.
Anthony Petersen
Great service and I was very happy with my bike when I collected it from stage 2 service
Ram Akella
young jun kim
친절하고 감사했어요~^^
Ryan Brown
Had my bike serviced by Trek Port Melbourne for the last two years and they have always been great.
SHP
매니저분께서 너무 친절하시고 자전거에 대해 자세하게 설명해 주셨습니다. 자전거 구입시 피팅도 엄청 꼼꼼히 해주셔서 만족합니다. 트렉 자전거는 꼭 미사직영점에서 구입하세요~~^^
Frank Fabre
Great people, great service.
Fredrik Burlin
They managed to help me with a tricky flat tire. Thank you
Davis Tang
The people there are super helpful and nice, great shop as well with super high quality bikes
Chris Blair
The bikes are great. The customer service is outstanding. It would be very hard to have a bad experience.
Graeme
Fantastic service! Really friendly, helpful knowledgeable staff. Happily went well out of their way to get the bike set up to suit our needs. Thank you.
Lillian Chrystall
A pleasure to deal with, quick turnaround, extremely friendly and helpful service.
Mitch Noble
Great place to buy bike equipment and get your bike serviced. The staff are very help and will try to solve all your bike problems and needs.
CLiff Chui
Friendly staff and quick delivery
Heeju kim
I am writing to express my sincerest appreciation for the exceptional service I have consistently received at the Trek Haeundae branch, particularly during my recent visit, which marks my fourth bicycle purchase from your esteemed brand.
The commendable attitude of the manager and staff at the Haeundae branch has always left a lasting impression on me. Their warm smiles and willingness to provide detailed explanations for any inquiries make each visit a delightful experience. For anyone seeking comprehensive knowledge about bicycles and a diverse range of accessories, I wholeheartedly recommend the Haeundae branch.
During my latest visit, I had the opportunity to participate in the 1:1 session training offered by your team. In future, I am particularly interested in receiving riding training, with a special focus on the Jeosuryeong Granfondo. I have heard about Mr. WS Jung's expertise in this area and would greatly appreciate the opportunity to undergo training sessions with him.
I believe that receiving personalized riding training from Mr. WS Jung would greatly enhance my cycling skills, especially in preparation for the Jeosuryeong Granfondo. Please let me know about the feasibility and availability of arranging such specialized training sessions?
Thank you once again for the outstanding service provided by the Trek Haeundae branch.
I look forward to your positive response and the possibility of further enhancing my cycling experience with your esteemed team.
