4.8
rating out of  4758  reviews
4,389
157
22
33
157
User profile - Heeju kim.
Heeju kim
I am writing to express my sincerest appreciation for the exceptional service I have consistently received at the Trek Haeundae branch, particularly during my recent visit, which marks my fourth bicycle purchase from your esteemed brand. The commendable attitude of the manager and staff at the Haeundae branch has always left a lasting impression on me. Their warm smiles and willingness to provide detailed explanations for any inquiries make each visit a delightful experience. For anyone seeking comprehensive knowledge about bicycles and a diverse range of accessories, I wholeheartedly recommend the Haeundae branch. During my latest visit, I had the opportunity to participate in the 1:1 session training offered by your team. In future, I am particularly interested in receiving riding training, with a special focus on the Jeosuryeong Granfondo. I have heard about Mr. WS Jung's expertise in this area and would greatly appreciate the opportunity to undergo training sessions with him. I believe that receiving personalized riding training from Mr. WS Jung would greatly enhance my cycling skills, especially in preparation for the Jeosuryeong Granfondo. Please let me know about the feasibility and availability of arranging such specialized training sessions? Thank you once again for the outstanding service provided by the Trek Haeundae branch. I look forward to your positive response and the possibility of further enhancing my cycling experience with your esteemed team.
a year ago
User profile - Christine Raynor.
Christine Raynor
Needed an on the spot adjustment of gear changes.Come in now,Mike said on phone.Lady in store gave me a welcoming smile and greeting,Mike did the fix,great advice .Nice guy, nice shop too.
a year ago
User profile - Hyung joo Kim.
Hyung joo Kim
친절하십니다
a year ago
User profile - Rich Shep.
Rich Shep
I’ve purchased Trek road bikes from Trek at Clarence st for 15 years now; 2007 Madone, 2015 Madone, and now 2023 Emonda SL7 DI2. Owen, Taro and others more recently have been knowledgeable and very helpful, much appreciated, highly recommended!
a year ago
User profile - Ars W.
Ars W
Professional service. The mechanic gave my bike a rather thorough check before putting on a new chain. The staff members are helpful and friendly.
a year ago
User profile - Sophia Seldcūth.
Sophia Seldcūth
Friendly and helpful staff.
a year ago
User profile - Brian Needs.
Brian Needs
I recently purchased an electric mountain bike from the Trek store in Sydney. I was dealing with James who was particularly helpful and informative. He took a genuine interest in ensuring I got the right bike to suit my needs. I can highly recommend James and Trek Sydney.
a year ago
User profile - Navam Niles.
Navam Niles
Amazing customer service. A special thanks to Lewis! He is knowledgeable, courteous, and very helpful. Wonderful experience :)
a year ago
User profile - Peter Taylor.
Peter Taylor
Friendly staff and great bike mechanic
a year ago
User profile - Dean Whitaker.
Dean Whitaker
Trek Bicycle Springvale is a must if you want to deal with a professional team that take the time to ensure the bike you’re looking for is ideal for you. Regardless if you’re just starting out and looking for your first bike, or want to upgrade they have a great selection of bikes and accessories so do yourself a favour and check them out.
Review photo
a year ago
User profile - wh chun.
wh chun
송도점 점장님을 비롯한 직원분들의 서비스 및 정비 능력은 정말 좋고 갈때마다 기분이 좋습니다.
a year ago
User profile - 정정상용.
정정상용
제품 굿 서비스 는 더블 굿 직원분들 너무 친절 하십니다.
a year ago
User profile - Damien L.
Damien L
Owen got me sorted , knowledgeable friendly and helpful. Great store , well presented.
a year ago
User profile - Nancy Ma.
Nancy Ma
I forgot my helmet one day on my commute and walked in hoping to get a cheap substitute for the day. I mentioned why I was looking for a helmet on passing and the assistant lent me one for the day instead. It was a very kind and trusting gesture. Thanks Trek. I’ll try your bike serving next when there is an availability.
a year ago
User profile - 박형민.
박형민
훌륭합니다.
a year ago
User profile - mufhy G Chellappa.
mufhy G Chellappa
Very friendly staff and intime service
a year ago
User profile - matthew bollinger.
matthew bollinger
Very welcoming happy store. Great customer service
a year ago
User profile - Raghu Ram Saligrama Srinivasamurthy.
Raghu Ram Saligrama Srinivasamurthy
Very friendly, helpful, courteous staff, who have good knowledge of the products. Well stocked store - I found the bike I wanted together with all the accessories that I needed in one go... would really recommend this store to all my friends.
a year ago
User profile - James Sulley.
James Sulley
I always receive awesome service from the team at Trek Springvale, particularly the lovely Sarah who was super helpful getting my daughter and I setup with new bikes recently.
a year ago
User profile - Pete C.
Pete C
Highly recommended!
Review photo
a year ago
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