4.8
rating out of  4657  reviews
4,292
156
22
33
154
User profile - 백승민.
백승민
이야기가 길어서 모두 서술하기는 힘들구요~~ 트랙레일을 구매하러 들렀는데 직원분들이 모두 친절하시고 고객응대(구매과정에서 직원분의 실수로 구매취소될뻔) 잘해주시고 마지막까지 최선을 다하시는모습 좋았네요
a year ago
User profile - Cliff vanselow.
Cliff vanselow
First time impressions here are awesome. The staff here are friendly and professional and willing to spend personal one on one time. Highly recommend.
a year ago
User profile - Shani G.
Shani G
We were visiting Sydney during our travels in Australia from Canada, when we spotted the Trek Sydney store across the street. Being Trek owners and riders we had to go in. Owen and the team were so friendly and accommodating. It was great to chat about biking in Australia and across the world. I would 100% visit again and if we lived in Sydney we would definitely buy our bikes from this store!
a year ago
User profile - Mick Mason.
Mick Mason
So happy with the service from the amazing team. They have been so helpful in all aspects of my bike purchase and changes I have wanted made to the bike. Well done Guys
a year ago
User profile - jisoon Kang.
jisoon Kang
직원분들 모두 매우 친절함. 우리 아이 자전거 수리 문제로 고마운일이 있었는데 표현을 못해서 미안한 마음이 늘 있음. 서초트렉 직영점 직원 여러분!! 모두 좋은 일 많이 있기를 바랍니다.
a year ago
User profile - John Kelly.
John Kelly
The staff did an amazing but challenging job to return my road bike from almost unrideable to as new condition. Its now absolutely perfect! Thanks team your the best!
a year ago
User profile - 정광수.
정광수
자전거는 트렉에서 , 꼭 천안점에서
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a year ago
User profile - Chris Wong.
Chris Wong
I want to say a BIG THANK YOU to Charlie North of Trek Bike Turramurra. His customer service is second to none. He is patient, honest as well as helpful in my purchase of a Trek bicycle. I am what you called a problematic customer, riddled with back and knee injuries and my reach and height played a difficult part in size selection. Charles have been so accommodating to my needs. He puts in long hours (after office hour)to calculate the right mixed of measurements for my saddle and handle height plus reach. I subsequently cancelled my order with Giant and bought the Trek bike and i didn't mind the 2 months wait.
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a year ago
User profile - 푸우.
푸우
친절과 완벽한정비 둘다 만족!!!!
a year ago
User profile - Sergey Kuznetsov.
Sergey Kuznetsov
I bought my first road bike (Emonda ALR 5) here and can highly recommend Trek Sydney. Staff are incredibly knowledgeable and helpful, all being cyclists themselves. The bike and gear choices are impressive; the shop also offers bike service and fitting. Trek Sydney has many options to suit your needs, whether you're after an expensive aero machine, or a more budget entry-level road bike.
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a year ago
User profile - 김강식.
김강식
매번 갈때 마다 만족도가 넘칩니다! 서비스와 고객 대응 (직원분들의 친절함) 이 여기보다 좋았던 곳 못보왔습니다!! 완전 완전 대만만족! 트렉 분당 화이팅 !!입니다!
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a year ago
User profile - 살려줘.
살려줘
어색하더라도 편안한 마음으로 들어가시면 친절하게 설명해주십니다. 방문추천드립니다.
a year ago
User profile - Patrice Nkoo.
Patrice Nkoo
Trek Bicycle Sydney After Sales Services are outstanding
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a year ago
User profile - Cassandra Meti.
Cassandra Meti
Excellent customer service from both Eamon and Alex. Friendly and helpful and engaging with my 13 year old who was the one looking for new bike. They let him test ride it and made him comfortable to do so and answered all the questions he had. Highly recommended.
a year ago
User profile - Marky Bae.
Marky Bae
I was so satisfied with their first approch when I walked in to the door and gave me a solid advices on products that I was interested. Also Owen Raynolds the store manager advised me Zip Money Information which I was cuirous on purchasing bike on fiance.
a year ago
User profile - Chris Dyson.
Chris Dyson
Great product range. Very capable and friendly staff, especially in the service department. I also really like the way the bikes are displayed and the range of stock available.
a year ago
User profile - Mark Spaskaouskas.
Mark Spaskaouskas
great shop and amazing customer service. I will return for sure!
a year ago
User profile - Seth.
Seth
Got a great deal on a bike and some accessories to go with it. The guy who sold it to me was really nice and the service was excellent.
a year ago
User profile - Evan Heisz.
Evan Heisz
Absolutely incredible shop, excellent top tier service from the moment you walk in the door. Not only are the products fantastic, but the staff goes above and beyond to make sure you are taken care of either it is picking out a new bike or dropping in your bike for a service, they have you covered. Couldn’t be happier with my service so far and will continue to keep coming back, well done!
a year ago
User profile - Belinda Blackman.
Belinda Blackman
Taro and Trek Sydney were amazing. I knew what I wanted and was happy to walk away if the service wasn’t good. When you spend Trek bike money, you want it to go to someone who is worthy. Taro was second to none. Peaceful, helpful, respectful and very clearly knowledgeable. Absolutely would recommend the store and the bike to everyone.
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a year ago
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