4.8
rating out of  4732  reviews
4,362
158
22
33
157
User profile - Kate G.
Kate G
Excellent customer service assisting me secure and purchase a rare coloured bike for a Christmas gift. The store was a pleasure to deal with.
a year ago
User profile - Pedro Machado.
Pedro Machado
Knowledgeable, provide great advice, patient with questions, friendly, go over and above to help secure parts
a year ago
User profile - Andrea Reynolds.
Andrea Reynolds
We purchased a new tyre for our running pram here today after one popped whilst we were out for a walk. The staff member who served us was brilliant. So kind and helpful - he even changed the tyre over for us and pumped up the rest of the pram tyres without us asking. Blown away by his generosity!!!
a year ago
User profile - Oscar Barrera.
Oscar Barrera
Great service, I bought a cell phone holder, it was damaged and they replaced it with one of greater value without having to pay anything additional.
a year ago
User profile - Bevan Conn.
Bevan Conn
Great team, excellent service Quick turnaround time Competitive pricing
a year ago
User profile - NETWORKS SUNGSIM.
NETWORKS SUNGSIM
서비스를 받아는데 신뢰가 간다.
a year ago
User profile - robert.
robert
Super easy and super friendly!
a year ago
User profile - Robyn Thatcher.
Robyn Thatcher
Brilliant service, thank you Alex!
a year ago
User profile - A D.
A D
Just picked up my new Trek Domane. Darren and the team are outstanding. I am just getting into road cycling and the service was practical and professional. No overselling, just smart advice on gear for a novice. The only thing they couldn’t help with was the terrible Melbourne weather…First ride tomorrow hopefully. Thanks Trek Williamstown.
a year ago
User profile - Dev Sethi.
Dev Sethi
Bailey at Turramurra was awesome. So easy and simply transaction. I got a bike rack. Charlie was cool too. He recommended a very simple and easy to use product. (I’ll be back for more stuff)
Review photo
a year ago
User profile - Terry Laws.
Terry Laws
Trek Wollongong team are the best. Recently purchased a FX Sports from the shop, David, Nick and other members of the team have gone well beyond my expectation in getting the bike fit right, even to the point of changing the frame size. For an older rider this level of support is so much appreciated. The bike is great, the customer support is fantastic. I would recommend this shop to anyone looking for a new bike or cycle gear.
a year ago
User profile - William Hopfner.
William Hopfner
The service here is so good and hasn't deteriorated in the years I have been coming here. It definitely impacts future purchase intent as you can rely on the assistance when needed. Thanks Reuben.
a year ago
User profile - Kristie.
Kristie
Had an awesome experience here, everyone was so friendly and helpful, cant recommend them enough!
a year ago
User profile - GIANT.
GIANT
너무 친절하시고 좋아요!
a year ago
User profile - 남박희원.
남박희원
젊은 직원분들이 매우 친절합니다. 다시 찾고싶은 사업소 임이 틀림 없을 겁니다.
a year ago
User profile - Doneen Jenkyns.
Doneen Jenkyns
The products are great but the customer service is exceptional! Highly recommend to anyone purchasing their first bike or their 10th. Wouldn’t go anywhere else
a year ago
User profile - Ceri Bryant.
Ceri Bryant
Thank you Trek Williamstown for providing friendly advice and service whenever we need it!
a year ago
User profile - 김현빈.
김현빈
송파 직영점 말이필요 없는 곳이죠 정비기술 최고이고 직원분들 다 친절합니다 업그레이드 정비 자전거 구매문의 하로 같다가 바로계약 지금 겨울이라 잘 안타지만 송파직영점은 믿고 구입하셔도 됩니다 정비 기술도 좋으셔서 걱정 안하고 타도 됩니다 송파직영점 강추 직영점 중에서 최고입니다 여기서 못고치거나 모잡음 못고친다 봐야됩니다 AS 정비 서비스 친절 최고 자전거 사도 사후가 중요합니다 송파구 있다는게 복 입니다 최고의 샾 다른 제품에 잔차도 수리해 주시는 곳 강남점은 좀 불친절 하다는 느낌을 받았는데 송파점서 구입상담하고 믿음이가서 바로 계약했지요 송파직영점 말이 필요가 없습니다 강남직영점은 송파직영점 절때 못따라가요 많이 판다고 다가 아닙니다 서비스 친절 정비기술 고객을 대하는 태도등등 송파 직영점이 최고입니다
a year ago
User profile - Laurie Power.
Laurie Power
Being a tyro in this field, I was in need of excellent advice, and Stephen a) actually listened to the client, and b) came up with an excellent solution. His advice, and his product-suggestion much appreciated.
a year ago
User profile - 이혜진.
이혜진
점장님과 직원분들 모두 친절하시고, 수준급 실력으로 정비해주셔서 신뢰가갑니다. 항상 큰 도움을 받고있습니다
Review photo
a year ago
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