Being a tyro in this field, I was in need of excellent advice, and Stephen
a) actually listened to the client, and
b) came up with an excellent solution.
His advice, and his product-suggestion much appreciated.
a year ago
이혜진
점장님과 직원분들 모두 친절하시고, 수준급 실력으로 정비해주셔서 신뢰가갑니다. 항상 큰 도움을 받고있습니다
a year ago
Eric
Awesome bunch of guys at Trek Williamstown. Dealt with the whole team and they are all super helpful, friendly, highly professional, and clearly enjoy what they do.
Highly recommended. Forever my go to bike mechanics.
a year ago
George Servanis
Brilliant Team, very helpful and take their time in the customer experience
a year ago
Maziar Baghai
Best service and nicest ever possible staffs
a year ago
thor cruse
Great service very friendly and contacted me when all was good to go
a year ago
Greg Hellyer
Very happy with the service of my bike at Trek Port Melbourne which I have used previously as well. Was able to collect the bike early next day following a Level 2 service. The mechanic on site inspected the bike on the day before the servicing commenced and asked me several questions to ascertain the servicing that would be needed. Appreciated that there was no over servicing especially as I wrongly thought more would be required. I’ve purchased two bikes from this store in previously and had these serviced on several occasions now and can recommend them.
a year ago
Neil Wilford
Staff are friendly and approachable. Good knowledge of the bikes and components they sell.
a year ago
Lynn Carter
Chain lube at a reasonable price is not always available elswhere..
a year ago
Hadi Hojatpanah
Great quality and first free service.
Very helpful staff.
a year ago
Frank Calcara
What a great experience we both had, after a helpful but lengthy conversation with on the phone with the friendly staff at trek Turrramurra they suggested l bring my wife trek rail 7 to have it looked at and whilst they did encouraging us both to try the newer models exe and the rail 7 which we did happily taking them both to sample and comparing them different model and motors both side by side. Swapping along the way and comparing notes which was very helpful not leaving any doubt on which each of us preferred. Then, on our return, we were again greeted by staff and manager (Charles) to hear of our thoughts of the bikes even though they we busy. great job Trek Turrramurra we both felt like a very valuable customer thank you
a year ago
Annette Bainbridge
Always fantastic service. Take time to educate and advise young customers on service and maintenance of bike.
a year ago
Tony Graham
good service and heavily discounted shoes which I purchased.
a year ago
Calum McEwan
Got the bike from Marketplace and took it for a 1st level service .
they found minor issues with the brake, sorted it all up and now its better than ever!
Also great customer service from Colin Hodson when I collected the bike, he is very a knowledgeable guy!
a year ago
Aldrin Ocsing
Great quality bikes, top staff members in the shop and they're always so helpful (particularly Malachi). Was looking for a bike for my 3 year old daughter. I could have gone to just the stock standard store. But Trek have a reputation for being reliable, well built and top tier. Highly recommend them at Rouse Hill.
a year ago
Deyan Kolev
Purchased a MTB helmet, Eamon was very friendly and helpful, even with the store being very busy. Overall my experience was very good.
a year ago
sarah harvey
I bought my Trek bike at Trek Turramurra a year ago, and I LOVE it! It is a pleasure to ride, I really enjoy it. I take it on the train to places I enjoy riding, like the Central Coast...see photo.
The staff there are pleasant and friendly.....they fixed my tyre the other day while I waited and always greet me when they see me. Just a lovely shop to go into!
a year ago
이동은
타 매장에서 구입한 트렉인데도 친절하게 잘 해주셔서 감사해요.
a year ago
Angelica Geiger
Gr8 experience at Trek. Very helpful, knowledgeable and sincere. Felt like they were there for my benefit only.
a year ago
Alex Yau
James from Trek is possibly the nicest dude I've ever met