Herb Louis
Trek Sydney is a great place to buy a new bike. Awesome bikes and exceptional service. Thank you Maddy and Nick!
Trevor G
Very friendly staff & excellent service. I'm very happy with my purchase.
Jerome Harris
Friendly knowledgeable staff, great bikes and a city-centre location for sales and service!
Adrien Seffrin
Polite, courteous, and knowledgeable.
Lyssandro
Dear Trek Bicycle Sydney - Clarence Street Team,
I recently had the pleasure of purchasing a bike from your store and I must commend the simplicity and efficiency of the testing process. This played a crucial role in my decision to buy.
Although I regret that I cannot recall the name of the salesperson who assisted me, I must highlight his exceptional friendliness and helpfulness. The service I received at your store was, without a doubt, the finest I have experienced in Australia.
Prior to this, I had bought three bikes in Australia and, frankly, was apprehensive about the process. Often, it involved begging for attention in stores, receiving mediocre service, and then being disappointed with the follow-up after making a deposit. My experience at your store, however, was a delightful change.
I am grateful for the outstanding service and look forward to future visits.
Thank you.
Lyssandro
John Stavretis
Great range of bikes and good friendly service.
James Choi
place achievement that bucket list
Stephen Early
Super helpful & friendly team.
No hard sell which was refreshing!!
Jason Gu
The staff's knowledge and passion for cycling were evident, making it easy for me to find the perfect bike for my needs. The store is well-organised, with a diverse range of high-quality products. The checkout process was smooth, and the staff was friendly and helpful. Overall, a top-notch store that I highly recommend to fellow cyclists!
Danny Khoury
Great transaction, very helpful and staff were extremely friendly.
Highly recommend
Dom Buckman
I'm a bit late with this review. Been having too much fun riding. I purchased my new bike before Easter this year. I've been riding my entire life and dealt with many bike shops over the last 30 years. Brad and his team are terrific and the service I receive is outstanding. The new bike fit was measured perfectly, delivered early, as quoted and with all requested additional parts. I knew what I wanted and they delivered. Sometimes online stores just can't deliver. Some shops also don't measure up. Turramurra Cyclery had the answers I needed, a great range of bikes and trustworthy staff who are simply nice people. Thanks Brad and team.
백승민
이야기가 길어서 모두 서술하기는 힘들구요~~
트랙레일을 구매하러 들렀는데 직원분들이 모두 친절하시고
고객응대(구매과정에서 직원분의 실수로 구매취소될뻔) 잘해주시고 마지막까지 최선을 다하시는모습 좋았네요
Cliff vanselow
First time impressions here are awesome. The staff here are friendly and professional and willing to spend personal one on one time. Highly recommend.
Shani G
We were visiting Sydney during our travels in Australia from Canada, when we spotted the Trek Sydney store across the street. Being Trek owners and riders we had to go in. Owen and the team were so friendly and accommodating. It was great to chat about biking in Australia and across the world. I would 100% visit again and if we lived in Sydney we would definitely buy our bikes from this store!
Mick Mason
So happy with the service from the amazing team. They have been so helpful in all aspects of my bike purchase and changes I have wanted made to the bike.
Well done Guys
jisoon Kang
직원분들 모두 매우 친절함. 우리 아이 자전거 수리 문제로 고마운일이 있었는데 표현을 못해서 미안한 마음이 늘 있음. 서초트렉 직영점 직원 여러분!! 모두 좋은 일 많이 있기를 바랍니다.
John Kelly
The staff did an amazing but challenging job to return my road bike from almost unrideable to as new condition. Its now absolutely perfect! Thanks team your the best!
정광수
자전거는 트렉에서 , 꼭 천안점에서
Chris Wong
I want to say a BIG THANK YOU to Charlie North of Trek Bike Turramurra. His customer service is second to none. He is patient, honest as well as helpful in my purchase of a Trek bicycle. I am what you called a problematic customer, riddled with back and knee injuries and my reach and height played a difficult part in size selection. Charles have been so accommodating to my needs. He puts in long hours (after office hour)to calculate the right mixed of measurements for my saddle and handle height plus reach. I subsequently cancelled my order with Giant and bought the Trek bike and i didn't mind the 2 months wait.
푸우
친절과 완벽한정비 둘다 만족!!!!
