4.8
rating out of  4919  reviews
4,545
160
22
33
159
User profile - David Thiele.
David Thiele
Very friendly and went out of their way to help.
a year ago
User profile - 널널한회사원.
널널한회사원
직원분들 친절하고 전문적입니다.
Review photo
a year ago
User profile - Alex Kelly.
Alex Kelly
Amazing service, love having such a fantastic local bike shop. Thanks for the quick tubeless setup!
a year ago
User profile - John Wayne.
John Wayne
Fixed my brakes in one go. Took the other shop 3 times to not fix them. Coming back
a year ago
User profile - Jonah Skinner.
Jonah Skinner
Very good, they fixed and serviced my reid granite and Giant TCR and even helped put my bike light attachments in easier to attach places. The mechanics here have attention to detail even if they aren't working on trek bikes. keep up the great work, I'll be back for the yearly service or next upgrade, cheers.
a year ago
User profile - Chris Jones.
Chris Jones
Great and helpful and knowledgeable staff always
a year ago
User profile - Mark Keeffe.
Mark Keeffe
Great service a s support with a small yet challenging task. Thank you.
a year ago
User profile - Kester P.
Kester P
Great friendly, professional, knowledgeable service at the Richmond store. Shout out to Jo and the team who always seem to go that extra mile. The bikes look great and ride great.
a year ago
User profile - Phak Tim.
Phak Tim
Great service and quality products
a year ago
User profile - george zhang.
george zhang
great service.
a year ago
User profile - bear Polar.
bear Polar
Elevate cycling experience with where passion meets precision, and every customer becomes part of the cycling family And This is the best cycling shop I've ever seen. The people at the front desk are veryyyyy friendly and polite, trek worth a six stars.
Review photo
a year ago
User profile - Sarath Kv.
Sarath Kv
We approached Trek Bicycle to sort out a flat tyre. Faizal approached us with a total customer centric mindset and agreed to help us. They were about to close the shop but still agreed to help us. They are quite different from other shops for sure! When I informed about the issue with the gear, to my surprise, Faizal gave a Quick Look at the issue and tuned it perfectly. That undoubtedly shows his expertise in dealing with a complex issue as well as willingness to help the customer at hand! Throughout the time, we had a good chat about cycles and the iterations it went over the year. I would recommend this shop to anyone and wouldn’t think twice if I ever need a bike or servicing.
a year ago
User profile - Matt Wood.
Matt Wood
Friendly knowledgable staff, great repair service
a year ago
User profile - Aaron Neufeld.
Aaron Neufeld
Friendly and accurate advice and service. Very frequently the store has what I need.
a year ago
User profile - Han David.
Han David
친절하고 깨끗한 매장
Review photo
a year ago
User profile - Scott HIll.
Scott HIll
Local Bike Shop with old school friendly service.
a year ago
User profile - Anthony Petersen.
Anthony Petersen
Great service and I was very happy with my bike when I collected it from stage 2 service
a year ago
User profile - Ram Akella.
Ram Akella
Alex at Rouse Hill was great in helping my younger one select his bike and accessories. I strongly recommend Trek to anyone who is looking for a quality bike.
a year ago
User profile - young jun kim.
young jun kim
친절하고 감사했어요~^^
a year ago
User profile - Ryan Brown.
Ryan Brown
Had my bike serviced by Trek Port Melbourne for the last two years and they have always been great.
a year ago
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