4.8
rating out of  4772  reviews
4,402
158
22
33
157
User profile - John Stavretis.
John Stavretis
Great range of bikes and good friendly service.
a year ago
User profile - James Choi.
James Choi
place achievement that bucket list
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a year ago
User profile - Stephen Early.
Stephen Early
Super helpful & friendly team. No hard sell which was refreshing!!
a year ago
User profile - Jason Gu.
Jason Gu
The staff's knowledge and passion for cycling were evident, making it easy for me to find the perfect bike for my needs. The store is well-organised, with a diverse range of high-quality products. The checkout process was smooth, and the staff was friendly and helpful. Overall, a top-notch store that I highly recommend to fellow cyclists!
a year ago
User profile - Danny Khoury.
Danny Khoury
Great transaction, very helpful and staff were extremely friendly. Highly recommend
a year ago
User profile - Dom Buckman.
Dom Buckman
I'm a bit late with this review. Been having too much fun riding. I purchased my new bike before Easter this year. I've been riding my entire life and dealt with many bike shops over the last 30 years. Brad and his team are terrific and the service I receive is outstanding. The new bike fit was measured perfectly, delivered early, as quoted and with all requested additional parts. I knew what I wanted and they delivered. Sometimes online stores just can't deliver. Some shops also don't measure up. Turramurra Cyclery had the answers I needed, a great range of bikes and trustworthy staff who are simply nice people. Thanks Brad and team.
a year ago
User profile - 백승민.
백승민
이야기가 길어서 모두 서술하기는 힘들구요~~ 트랙레일을 구매하러 들렀는데 직원분들이 모두 친절하시고 고객응대(구매과정에서 직원분의 실수로 구매취소될뻔) 잘해주시고 마지막까지 최선을 다하시는모습 좋았네요
a year ago
User profile - Cliff vanselow.
Cliff vanselow
First time impressions here are awesome. The staff here are friendly and professional and willing to spend personal one on one time. Highly recommend.
a year ago
User profile - Shani G.
Shani G
We were visiting Sydney during our travels in Australia from Canada, when we spotted the Trek Sydney store across the street. Being Trek owners and riders we had to go in. Owen and the team were so friendly and accommodating. It was great to chat about biking in Australia and across the world. I would 100% visit again and if we lived in Sydney we would definitely buy our bikes from this store!
a year ago
User profile - Mick Mason.
Mick Mason
So happy with the service from the amazing team. They have been so helpful in all aspects of my bike purchase and changes I have wanted made to the bike. Well done Guys
a year ago
User profile - jisoon Kang.
jisoon Kang
직원분들 모두 매우 친절함. 우리 아이 자전거 수리 문제로 고마운일이 있었는데 표현을 못해서 미안한 마음이 늘 있음. 서초트렉 직영점 직원 여러분!! 모두 좋은 일 많이 있기를 바랍니다.
a year ago
User profile - John Kelly.
John Kelly
The staff did an amazing but challenging job to return my road bike from almost unrideable to as new condition. Its now absolutely perfect! Thanks team your the best!
a year ago
User profile - 정광수.
정광수
자전거는 트렉에서 , 꼭 천안점에서
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a year ago
User profile - Chris Wong.
Chris Wong
I want to say a BIG THANK YOU to Charlie North of Trek Bike Turramurra. His customer service is second to none. He is patient, honest as well as helpful in my purchase of a Trek bicycle. I am what you called a problematic customer, riddled with back and knee injuries and my reach and height played a difficult part in size selection. Charles have been so accommodating to my needs. He puts in long hours (after office hour)to calculate the right mixed of measurements for my saddle and handle height plus reach. I subsequently cancelled my order with Giant and bought the Trek bike and i didn't mind the 2 months wait.
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a year ago
User profile - 푸우.
푸우
친절과 완벽한정비 둘다 만족!!!!
a year ago
User profile - Sergey Kuznetsov.
Sergey Kuznetsov
I bought my first road bike (Emonda ALR 5) here and can highly recommend Trek Sydney. Staff are incredibly knowledgeable and helpful, all being cyclists themselves. The bike and gear choices are impressive; the shop also offers bike service and fitting. Trek Sydney has many options to suit your needs, whether you're after an expensive aero machine, or a more budget entry-level road bike.
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a year ago
User profile - 김강식.
김강식
매번 갈때 마다 만족도가 넘칩니다! 서비스와 고객 대응 (직원분들의 친절함) 이 여기보다 좋았던 곳 못보왔습니다!! 완전 완전 대만만족! 트렉 분당 화이팅 !!입니다!
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a year ago
User profile - 살려줘.
살려줘
어색하더라도 편안한 마음으로 들어가시면 친절하게 설명해주십니다. 방문추천드립니다.
a year ago
User profile - Patrice Nkoo.
Patrice Nkoo
Trek Bicycle Sydney After Sales Services are outstanding
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a year ago
User profile - Cassandra Meti.
Cassandra Meti
Excellent customer service from both Eamon and Alex. Friendly and helpful and engaging with my 13 year old who was the one looking for new bike. They let him test ride it and made him comfortable to do so and answered all the questions he had. Highly recommended.
a year ago
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