Chris Wong
I want to say a BIG THANK YOU to Charlie North of Trek Bike Turramurra. His customer service is second to none. He is patient, honest as well as helpful in my purchase of a Trek bicycle. I am what you called a problematic customer, riddled with back and knee injuries and my reach and height played a difficult part in size selection. Charles have been so accommodating to my needs. He puts in long hours (after office hour)to calculate the right mixed of measurements for my saddle and handle height plus reach. I subsequently cancelled my order with Giant and bought the Trek bike and i didn't mind the 2 months wait.
푸우
친절과 완벽한정비 둘다 만족!!!!
Sergey Kuznetsov
I bought my first road bike (Emonda ALR 5) here and can highly recommend Trek Sydney. Staff are incredibly knowledgeable and helpful, all being cyclists themselves. The bike and gear choices are impressive; the shop also offers bike service and fitting. Trek Sydney has many options to suit your needs, whether you're after an expensive aero machine, or a more budget entry-level road bike.
김강식
매번 갈때 마다 만족도가 넘칩니다!
서비스와 고객 대응 (직원분들의 친절함) 이 여기보다 좋았던 곳 못보왔습니다!!
완전 완전 대만만족! 트렉 분당 화이팅 !!입니다!
살려줘
어색하더라도 편안한 마음으로 들어가시면 친절하게 설명해주십니다. 방문추천드립니다.
Patrice Nkoo
Trek Bicycle Sydney After Sales Services are outstanding
Cassandra Meti
Excellent customer service from both Eamon and Alex. Friendly and helpful and engaging with my 13 year old who was the one looking for new bike. They let him test ride it and made him comfortable to do so and answered all the questions he had. Highly recommended.
Marky Bae
I was so satisfied with their first approch when I walked in to the door and gave me a solid advices on products that I was interested. Also Owen Raynolds the store manager advised me Zip Money Information which I was cuirous on purchasing bike on fiance.
Chris Dyson
Great product range.
Very capable and friendly staff, especially in the service department.
I also really like the way the bikes are displayed and the range of stock available.
Mark Spaskaouskas
great shop and amazing customer service. I will return for sure!
Seth
Got a great deal on a bike and some accessories to go with it. The guy who sold it to me was really nice and the service was excellent.
Evan Heisz
Absolutely incredible shop, excellent top tier service from the moment you walk in the door. Not only are the products fantastic, but the staff goes above and beyond to make sure you are taken care of either it is picking out a new bike or dropping in your bike for a service, they have you covered.
Couldn’t be happier with my service so far and will continue to keep coming back, well done!
Belinda Blackman
Taro and Trek Sydney were amazing. I knew what I wanted and was happy to walk away if the service wasn’t good. When you spend Trek bike money, you want it to go to someone who is worthy. Taro was second to none. Peaceful, helpful, respectful and very clearly knowledgeable. Absolutely would recommend the store and the bike to everyone.
Budgie Corp
Helpful and knowledgeable staff.
Jeff Wang
Great experience all around. Steve was great in helping me choose a road bike - he listened to what I was looking for and recommended a bike that was suitable for my needs, even if it had to be shipped from another store! The new old stock Emonda was not only a great bike recommendation, it also saved me quite a bit of money compared to the new season offerings.
The bike has been great and the aftercare even better, and I got great help from Aaron with some minor adjustments to the rear derailleur.
Trek Wollongong is definitely worth stopping by if you're looking for great bikes and great bike advice!
한재원
매우 친절합니다.
Sam Ingham
The in-store knowledge on the different bike and component options for my needs was excellent. This is my third Trek bike purchased from Trek Bicycle Sydney, the offer of a 10% discount was appreciated as the cost of repairing my existing bike was half the cost of a new one. They also moved some additional components and tires for my old bike to the new one as a value-add.
Thanks to the Trek Bicycle Sydney team.
Geoff Gibson
Outstanding service
Dominic Schuiling
Great bike shop, friendly, unpretentious staff who are super knowledgeable. Have used a number of times to purchase bikes
Gary Moore
Good deal ,great bike, friendly and helpful staff
