Jaafar Tehranian
Great Bikes and very friendly and professional staff. Ali is the best and he answeres all my question and never puches me buy anything. You have one months to change you mind for exchange or refund no questions asked. I have bought 3 bikes from here and I don't go anywhere else. Great shop, great location and best service ever. If you are looking for a quality bike and Royal treatment, look no furhter.
Mark
Great range of products, spares with friendly helpful staff
Alok Das
The team members are friendly, smiling, professional and maintain very high professional standard. They have a good range of products available. They consistently provide 10/10 service. Highly recommend this shop.
Frank Duke
Super helpful and great range of products
Vicki
Joel helped us so much and answered all our questions regarding our new bikes. He was so nice and helpful!
Harry Hayes
Thanks Ollie, super helpful and friendly service!
Aaron Mc
The team at TREK Richmond are not only professional, but efficient, friendly and knowledgeable! I have had my bike serviced by TREK Richmond and know that each and every time I drop my bike off - they will keep me informed of proposed works and costs and provide excellent after-service care and information. Highly recommend.
Young Ki Kwon
전문적인 설명과 친절한 안내에 만족했습니다.
Sascha Karunaratne
Just picked up a bike from Eamon for my wife’s birthday. Incredible service, and he went above and beyond to make this experience exactly what we were hoping for. Would definitely return and would recommend to everyone.
Tim Hand
Both Nick and Charlie were attentive and went that extra distance to accommodate my requests. Nick also was considerate in a possibly faulty product- no hesitation in rectifying it. Thanks guys you are the reason Od keep coming back.
Scott Jones
Excellent customer service and generous discounts on some products
Julian Grover
Don’t have a Trek bike but they fit me in really quickly for an emergency service/repair and turned the work around in 24 hours for a great price. Really happy with the service.
Kenny Cheng
Thanks for helping get the spare parts. Awesome team here for bike support
greg spears
Bought the Trek Domane SL6 Gen 4 with SRAM Rival AXS groupset in go-fast crimson from Trek Clarence Street Cyclery. Very happy with service provided by Justin, very friendly and knowledgeable. No pressure, had already been stalking the bike for two years anyway, so I wasn’t a difficult sale. Last of the Gen 4s so he arranged interstate import. Bike built and picked up within 10 days. Super stoked! Thank you.
장다솔
정말 친절하십니다! 오래도록 이것저것 많이 물어봤는데 하나도 안귀찮아하시고 친절하게 하나하나 세심히 다 대답해주셔서 아들이 너무 만족합니다!! 다음날 제가 좀 전화로 귀찮은 상황까지도 만들었는데 그마져도 친절하게 대응해주시고...!!너무 기분좋은곳!! 들를때 꼭 음료라도 사가지고 가겠습니다 앞으로 자전거는 이분만 믿고 여기로 갑니다!
Trevor Britten
Great service, - approachable, knowledgeable, and prompt.
Gemy Lin
All the staff are nice! (friendly and helpful) Had a great experience for bike hire! 10/10 recommend!
doug Hem
Thanks for helping with part I needed for my bike you guys are the best great service cheers Doug
Oren Rubinstein
knowlegdable and service oriented, the team at TREK turramarra prioritize resolution of issues by TREK solutions when stock and budget allows, but readily suggesting outside the box alternatives if needed, such as from other suppliers, displayingprofessionalism and integerity. This what keeps me coming back
Anthony Jenkins
Trustworthy with great service. These people will take care of you and your bike.
