Needed an on the spot adjustment of gear changes.Come in now,Mike said on phone.Lady in store gave me a welcoming smile and greeting,Mike did the fix,great advice .Nice guy, nice shop too.
a year ago
Hyung joo Kim
친절하십니다
a year ago
Rich Shep
I’ve purchased Trek road bikes from Trek at Clarence st for 15 years now; 2007 Madone, 2015 Madone, and now 2023 Emonda SL7 DI2. Owen, Taro and others more recently have been knowledgeable and very helpful, much appreciated, highly recommended!
a year ago
Ars W
Professional service. The mechanic gave my bike a rather thorough check before putting on a new chain. The staff members are helpful and friendly.
a year ago
Sophia Seldcūth
Friendly and helpful staff.
a year ago
Brian Needs
I recently purchased an electric mountain bike from the Trek store in Sydney. I was dealing with James who was particularly helpful and informative. He took a genuine interest in ensuring I got the right bike to suit my needs. I can highly recommend James and Trek Sydney.
a year ago
Navam Niles
Amazing customer service. A special thanks to Lewis! He is knowledgeable, courteous, and very helpful. Wonderful experience :)
a year ago
Peter Taylor
Friendly staff and great bike mechanic
a year ago
Dean Whitaker
Trek Bicycle Springvale is a must if you want to deal with a professional team that take the time to ensure the bike you’re looking for is ideal for you. Regardless if you’re just starting out and looking for your first bike, or want to upgrade they have a great selection of bikes and accessories so do yourself a favour and check them out.
a year ago
wh chun
송도점 점장님을 비롯한 직원분들의 서비스 및 정비 능력은 정말 좋고 갈때마다 기분이 좋습니다.
a year ago
정정상용
제품 굿 서비스 는 더블 굿
직원분들 너무 친절 하십니다.
a year ago
Damien L
Owen got me sorted , knowledgeable friendly and helpful.
Great store , well presented.
a year ago
Nancy Ma
I forgot my helmet one day on my commute and walked in hoping to get a cheap substitute for the day. I mentioned why I was looking for a helmet on passing and the assistant lent me one for the day instead. It was a very kind and trusting gesture. Thanks Trek. I’ll try your bike serving next when there is an availability.
a year ago
박형민
훌륭합니다.
a year ago
mufhy G Chellappa
Very friendly staff and intime service
a year ago
matthew bollinger
Very welcoming happy store. Great customer service
a year ago
Raghu Ram Saligrama Srinivasamurthy
Very friendly, helpful, courteous staff, who have good knowledge of the products. Well stocked store - I found the bike I wanted together with all the accessories that I needed in one go... would really recommend this store to all my friends.
a year ago
James Sulley
I always receive awesome service from the team at Trek Springvale, particularly the lovely Sarah who was super helpful getting my daughter and I setup with new bikes recently.
a year ago
Pete C
Highly recommended!
a year ago
Shankar Srinivasan
Really good. Helpful. Professional. Pleasant. After-sales service great.