Bianca Paton
Highly recommend Williamstown Trek store. Great service and knowledge.
Bhaskar Purohit
Trek Sydney Store team is amazing.... I had the pleasure to deal with Ali, who was incredibly helpful in swapping my road bike ( recently bought from Trek Sydney store) for a Hybrid bike. The whole process was so smooth and as I bought an older model, I was offered a great price :) ..Couldn't be happier … Also big thanks to Justin and Tobias for making the experience really smooth ...highly recommend Trek Sydney Store
Bianca Pickett
Amazing service and store
Nam Lee
친절하고 넓고 쾌적합니다!
Hungry to Heal
Thank you Arron for your friendly professional service. This made my bike shopping a fun experience. I was well taken care of and made feel comfortable in the store, and I am very happy with the servicing of my bike, and cool pieces he helped me pick out to update it. Thanks again! Sonia
Derek
Walked in on Sat arvo to purchase a Trek Rail 7 Gen 3. James was an absolute legend and helped me through the purchase, answered a bunch of questions and sent me out to test ride around the block.
It was a very busy arvo and between James and another staff member, they were dealing with 6-8 other sets of customers who each needed different things. Despite this James was never flustered and got around to each person as quickly as he could. I've worked in retail before and know how hard it is sometimes so wanted to take a moment to recognise he's a great asset to the Trek Sydney City team. Give that guy a beer!
태원
서초점 직원 모두 친절한 고객응대가 매우 인상적이었어요.
특히나 MTB 담당 김선명 사원을 칭찬하고 싶습니다.
아직 국내에 많지 않은 E-MTB에 대한 전문 지식이 풍부하고 그 지식 그대로 고객에게 쉽게 전달해줘서 E-MTB 구매에 상당한 도움이 되었습니다.
André Lucafó
Great technical skills and extremelly prestative and friendly.
Sop Lim
Great place
Great friendly service
Vishal Arora
Prompt, Accurate, To the point. Excellent Service.
ᄋᄋ
처음으로 샵에 대한 편견을 깨준 곳
일반적인 샵들은 손님이 오든말든 신경도 안쓰고 뭐 물어보기도 겁나는데
여기는 친절하게 다 알려주셔서 오히려 감사했음
Hamingya !
처음에는 자이언트를 살 생각이었는데, 그곳 직원의 태도가 너무나도 불성실하여 트렉으로 맘을 돌렸습니다. 그리고 그 선택은 아주 탁월한 선택이었죠. 아주 친절하고 꼼꼼한 직원분들이 훌륭한 전문성까지 잘 갖추셔서 기분좋게 fx2 제품 바로 구매했습니다.
Jong Jun Yang
친절하고 정확합니다.
JongIn Park
서울에 거주하고 있지만 저희 집 주변 지점에서는 불친절하게 상담을 해주어서 우연히 지인이 있는 해운대점에 연락을 해보았는데 정말 친절하게 상담해주고, 빠르게 문제를 해결해주었습니다.
Glen Hamilton
Trek Sydney continue to provide after sales service whenever needed well after our purchase. I've got to say it's been awesome to deal with them as I told them in phone call recently when we needed to get a copy of the receipt a year on from the purchase. Just as happy to help now as they were then. Top shelf team.
Jyri Ikonen
Very relaxed and pleasant purchasing experience in the Trek Store Sydney. Mike set up a couple sized bikes on the trainer without fuss and after trialing the the two sizes I was walking out of the store with a new bike. Happy New Bike day! I have to say I am well pleased with the Checkpoint. What an awesome bike! Thanks Mike for your help :)
Tyron Thatcher
Great service, communication, and commitment, Alex went above and beyond. He shared such valuable information and took the time to explain all the technical details, giving us a good understanding of how the ebike operates. Thank you, Alex!
teo nguyen
Love the staff there, very helpful and knowledgeable
Mark Donaldson
Very good customer service. Very well organised to take my booking for a service. Excellent communication, both face to face and via email / texting. I was advised on the progress of the service. Very helpful, the customer service person noticed that I had back/spine issues and she loaded my bike into my car without me asking and with a cheerful smile. Expected finishing date was spot on. Pricing was excellent too.
ceejay jader
They are very helpful and very patient with the needs of the customers. I highly recommend bringing your bike in for checks and repairs.
