Clint Sanders
Perhaps the best service I’ve had at a bike shop. Daniel went above and beyond..!!! You can’t go wrong shopping at Trek. They guarantee their products so you purchase with absolute confidence. ABSOLUTE… love it or you take it back. They don’t give you grief. I still ride a Specialized BUT maybe my gravel bike will be a Trek.
Zach Aspinall
Maddy was excellent in store, her product knowledge helped me pick out some much needed gear for my road bike! I’ll definitely be back to pick up the front light she suggested
Chris Macdonald
The Trek range have good specs for the price, and service at Trek Springvale is fantastic. Andrea is great
Soroosh
Flagship Trek store in Sydney displays some amazing bikes!
A M
Just bought my 3rd bike from this outlet, (latest is a Trek Checkpoint), they are always a pleasure to deal with. Knowledgeable and friendly staff who take the time to understand their customer requirements and consistently deliver on their promises. I would highly recommend them (Arnon Musiker)
adam phillips
Very friendly and knowledgeable team. I regularly shop her for my family's bicycle needs.
Hau Shum
Great customer service
Adrian Hocking
I had a warranty claim on my 7 year old frame. They did an awesome job of making it happen. Absolutely epic effort team Trek Port Melbourne. You guys rock.
Christopher Koletti
Great service and very helpful. The guys there are very knowledgeable and will go above and beyond to try and help you out
Craig
Best customer experience ever with Sarah at Trek Bikes Springvale. She fitted my son with his first bike. She was friendly, knowledgeable, and made the entire experience wonderful. Thank you Sarah.
Kate G
Excellent customer service assisting me secure and purchase a rare coloured bike for a Christmas gift. The store was a pleasure to deal with.
Pedro Machado
Knowledgeable, provide great advice, patient with questions, friendly, go over and above to help secure parts
Andrea Reynolds
We purchased a new tyre for our running pram here today after one popped whilst we were out for a walk. The staff member who served us was brilliant. So kind and helpful - he even changed the tyre over for us and pumped up the rest of the pram tyres without us asking. Blown away by his generosity!!!
Oscar Barrera
Great service, I bought a cell phone holder, it was damaged and they replaced it with one of greater value without having to pay anything additional.
Bevan Conn
Great team, excellent service
Quick turnaround time
Competitive pricing
NETWORKS SUNGSIM
서비스를 받아는데 신뢰가 간다.
robert
Super easy and super friendly!
Robyn Thatcher
Brilliant service, thank you Alex!
A D
Just picked up my new Trek Domane. Darren and the team are outstanding. I am just getting into road cycling and the service was practical and professional. No overselling, just smart advice on gear for a novice.
The only thing they couldn’t help with was the terrible Melbourne weather…First ride tomorrow hopefully.
Thanks Trek Williamstown.
Dev Sethi
Bailey at Turramurra was awesome. So easy and simply transaction. I got a bike rack. Charlie was cool too. He recommended a very simple and easy to use product. (I’ll be back for more stuff)
