I’ve purchased Trek road bikes from Trek at Clarence st for 15 years now; 2007 Madone, 2015 Madone, and now 2023 Emonda SL7 DI2. Owen, Taro and others more recently have been knowledgeable and very helpful, much appreciated, highly recommended!
2 years ago
Ars W
Professional service. The mechanic gave my bike a rather thorough check before putting on a new chain. The staff members are helpful and friendly.
2 years ago
Sophia Seldcūth
Friendly and helpful staff.
2 years ago
Brian Needs
I recently purchased an electric mountain bike from the Trek store in Sydney. I was dealing with James who was particularly helpful and informative. He took a genuine interest in ensuring I got the right bike to suit my needs. I can highly recommend James and Trek Sydney.
2 years ago
Navam Niles
Amazing customer service. A special thanks to Lewis! He is knowledgeable, courteous, and very helpful. Wonderful experience :)
2 years ago
Peter Taylor
Friendly staff and great bike mechanic
2 years ago
Dean Whitaker
Trek Bicycle Springvale is a must if you want to deal with a professional team that take the time to ensure the bike you’re looking for is ideal for you. Regardless if you’re just starting out and looking for your first bike, or want to upgrade they have a great selection of bikes and accessories so do yourself a favour and check them out.
2 years ago
wh chun
송도점 점장님을 비롯한 직원분들의 서비스 및 정비 능력은 정말 좋고 갈때마다 기분이 좋습니다.
2 years ago
정정상용
제품 굿 서비스 는 더블 굿
직원분들 너무 친절 하십니다.
2 years ago
Damien L
Owen got me sorted , knowledgeable friendly and helpful.
Great store , well presented.
2 years ago
Nancy Ma
I forgot my helmet one day on my commute and walked in hoping to get a cheap substitute for the day. I mentioned why I was looking for a helmet on passing and the assistant lent me one for the day instead. It was a very kind and trusting gesture. Thanks Trek. I’ll try your bike serving next when there is an availability.
2 years ago
박형민
훌륭합니다.
2 years ago
mufhy G Chellappa
Very friendly staff and intime service
2 years ago
matthew bollinger
Very welcoming happy store. Great customer service
2 years ago
Raghu Ram Saligrama Srinivasamurthy
Very friendly, helpful, courteous staff, who have good knowledge of the products. Well stocked store - I found the bike I wanted together with all the accessories that I needed in one go... would really recommend this store to all my friends.
2 years ago
James Sulley
I always receive awesome service from the team at Trek Springvale, particularly the lovely Sarah who was super helpful getting my daughter and I setup with new bikes recently.
2 years ago
Pete C
Highly recommended!
2 years ago
Shankar Srinivasan
Really good. Helpful. Professional. Pleasant. After-sales service great.
2 years ago
Louise Pedersen
Service is second to none ,sales staff very knowledgeable ,friendly and even though our bikes weren't bought there they went out of their way with first class servicing of our 2 bikes .Great coffee at their Cafe. Overall fantastic experience ,thankyou you so much Jerome and team from the bottom of our hearts .Lou and Adrian
2 years ago
Thomas Perez (Tom Pizza!)
Great service , very helpful staff and a wide range of oustanding bicycles to choose from