Good clean store with stock available. Good customer service with knowledgeable staff.
2 years ago
Rob Lourey
Friendly service, good range of bikes and accessories, easy parking out front.
2 years ago
Clint Sanders
Perhaps the best service I’ve had at a bike shop. Daniel went above and beyond..!!! You can’t go wrong shopping at Trek. They guarantee their products so you purchase with absolute confidence. ABSOLUTE… love it or you take it back. They don’t give you grief. I still ride a Specialized BUT maybe my gravel bike will be a Trek.
2 years ago
Zach Aspinall
Maddy was excellent in store, her product knowledge helped me pick out some much needed gear for my road bike! I’ll definitely be back to pick up the front light she suggested
2 years ago
Chris Macdonald
The Trek range have good specs for the price, and service at Trek Springvale is fantastic. Andrea is great
2 years ago
Soroosh
Flagship Trek store in Sydney displays some amazing bikes!
2 years ago
A M
Just bought my 3rd bike from this outlet, (latest is a Trek Checkpoint), they are always a pleasure to deal with. Knowledgeable and friendly staff who take the time to understand their customer requirements and consistently deliver on their promises. I would highly recommend them (Arnon Musiker)
2 years ago
adam phillips
Very friendly and knowledgeable team. I regularly shop her for my family's bicycle needs.
2 years ago
Hau Shum
Great customer service
2 years ago
Adrian Hocking
I had a warranty claim on my 7 year old frame. They did an awesome job of making it happen. Absolutely epic effort team Trek Port Melbourne. You guys rock.
2 years ago
Christopher Koletti
Great service and very helpful. The guys there are very knowledgeable and will go above and beyond to try and help you out
2 years ago
Craig
Best customer experience ever with Sarah at Trek Bikes Springvale. She fitted my son with his first bike. She was friendly, knowledgeable, and made the entire experience wonderful. Thank you Sarah.
2 years ago
Kate G
Excellent customer service assisting me secure and purchase a rare coloured bike for a Christmas gift. The store was a pleasure to deal with.
2 years ago
Pedro Machado
Knowledgeable, provide great advice, patient with questions, friendly, go over and above to help secure parts
2 years ago
Andrea Reynolds
We purchased a new tyre for our running pram here today after one popped whilst we were out for a walk. The staff member who served us was brilliant. So kind and helpful - he even changed the tyre over for us and pumped up the rest of the pram tyres without us asking. Blown away by his generosity!!!
2 years ago
Oscar Barrera
Great service, I bought a cell phone holder, it was damaged and they replaced it with one of greater value without having to pay anything additional.
2 years ago
Bevan Conn
Great team, excellent service
Quick turnaround time
Competitive pricing