The products are great but the customer service is exceptional! Highly recommend to anyone purchasing their first bike or their 10th. Wouldn’t go anywhere else
a year ago
Ceri Bryant
Thank you Trek Williamstown for providing friendly advice and service whenever we need it!
a year ago
김현빈
송파 직영점 말이필요 없는 곳이죠
정비기술 최고이고 직원분들 다
친절합니다 업그레이드 정비 자전거 구매문의 하로 같다가 바로계약
지금 겨울이라 잘 안타지만 송파직영점은
믿고 구입하셔도 됩니다
정비 기술도 좋으셔서 걱정 안하고
타도 됩니다 송파직영점 강추
직영점 중에서 최고입니다
여기서 못고치거나 모잡음
못고친다 봐야됩니다
AS 정비 서비스 친절 최고
자전거 사도 사후가 중요합니다
송파구 있다는게 복 입니다
최고의 샾 다른 제품에 잔차도
수리해 주시는 곳
강남점은 좀 불친절 하다는
느낌을 받았는데 송파점서
구입상담하고 믿음이가서
바로 계약했지요 송파직영점
말이 필요가 없습니다
강남직영점은 송파직영점 절때
못따라가요 많이 판다고 다가
아닙니다 서비스 친절 정비기술
고객을 대하는 태도등등
송파 직영점이 최고입니다
a year ago
Laurie Power
Being a tyro in this field, I was in need of excellent advice, and Stephen
a) actually listened to the client, and
b) came up with an excellent solution.
His advice, and his product-suggestion much appreciated.
a year ago
이혜진
점장님과 직원분들 모두 친절하시고, 수준급 실력으로 정비해주셔서 신뢰가갑니다. 항상 큰 도움을 받고있습니다
a year ago
Eric
Awesome bunch of guys at Trek Williamstown. Dealt with the whole team and they are all super helpful, friendly, highly professional, and clearly enjoy what they do.
Highly recommended. Forever my go to bike mechanics.
a year ago
George Servanis
Brilliant Team, very helpful and take their time in the customer experience
a year ago
Maziar Baghai
Best service and nicest ever possible staffs
2 years ago
thor cruse
Great service very friendly and contacted me when all was good to go
2 years ago
Greg Hellyer
Very happy with the service of my bike at Trek Port Melbourne which I have used previously as well. Was able to collect the bike early next day following a Level 2 service. The mechanic on site inspected the bike on the day before the servicing commenced and asked me several questions to ascertain the servicing that would be needed. Appreciated that there was no over servicing especially as I wrongly thought more would be required. I’ve purchased two bikes from this store in previously and had these serviced on several occasions now and can recommend them.
2 years ago
Neil Wilford
Staff are friendly and approachable. Good knowledge of the bikes and components they sell.
2 years ago
Lynn Carter
Chain lube at a reasonable price is not always available elswhere..
2 years ago
Hadi Hojatpanah
Great quality and first free service.
Very helpful staff.
2 years ago
Frank Calcara
What a great experience we both had, after a helpful but lengthy conversation with on the phone with the friendly staff at trek Turrramurra they suggested l bring my wife trek rail 7 to have it looked at and whilst they did encouraging us both to try the newer models exe and the rail 7 which we did happily taking them both to sample and comparing them different model and motors both side by side. Swapping along the way and comparing notes which was very helpful not leaving any doubt on which each of us preferred. Then, on our return, we were again greeted by staff and manager (Charles) to hear of our thoughts of the bikes even though they we busy. great job Trek Turrramurra we both felt like a very valuable customer thank you
2 years ago
Annette Bainbridge
Always fantastic service. Take time to educate and advise young customers on service and maintenance of bike.
2 years ago
Tony Graham
good service and heavily discounted shoes which I purchased.
2 years ago
Calum McEwan
Got the bike from Marketplace and took it for a 1st level service .
they found minor issues with the brake, sorted it all up and now its better than ever!
Also great customer service from Colin Hodson when I collected the bike, he is very a knowledgeable guy!
2 years ago
Aldrin Ocsing
Great quality bikes, top staff members in the shop and they're always so helpful (particularly Malachi). Was looking for a bike for my 3 year old daughter. I could have gone to just the stock standard store. But Trek have a reputation for being reliable, well built and top tier. Highly recommend them at Rouse Hill.
2 years ago
Deyan Kolev
Purchased a MTB helmet, Eamon was very friendly and helpful, even with the store being very busy. Overall my experience was very good.
2 years ago
sarah harvey
I bought my Trek bike at Trek Turramurra a year ago, and I LOVE it! It is a pleasure to ride, I really enjoy it. I take it on the train to places I enjoy riding, like the Central Coast...see photo.
The staff there are pleasant and friendly.....they fixed my tyre the other day while I waited and always greet me when they see me. Just a lovely shop to go into!