4.8
rating out of  5115  reviews
4,726
165
23
36
165
User profile - Aaron Neufeld.
Aaron Neufeld
Friendly and accurate advice and service. Very frequently the store has what I need.
2 years ago
User profile - Han David.
Han David
친절하고 깨끗한 매장
Review photo
2 years ago
User profile - Scott HIll.
Scott HIll
Local Bike Shop with old school friendly service.
2 years ago
User profile - Anthony Petersen.
Anthony Petersen
Great service and I was very happy with my bike when I collected it from stage 2 service
2 years ago
User profile - Ram Akella.
Ram Akella
Alex at Rouse Hill was great in helping my younger one select his bike and accessories. I strongly recommend Trek to anyone who is looking for a quality bike.
2 years ago
User profile - young jun kim.
young jun kim
친절하고 감사했어요~^^
2 years ago
User profile - Ryan Brown.
Ryan Brown
Had my bike serviced by Trek Port Melbourne for the last two years and they have always been great.
2 years ago
User profile - SHP.
SHP
미사점 직원분들 모두 항상 친절하게 맞이해 주시고, 자전거에 문제가 생겨서 방문하면 즉각적으로 대처해 주십니다. 특히, 직장인으로서 주말 라이딩만 기다리고 있는데, 정비를 주말 이전에 끝내 주셔서 즐거운 주말 라이딩을 할 수 있게 해주십니다. 제가 미사점에서 자전거 구입한지 4년차인데 라이딩하는데 문제 없게 정비를 해주셔서 항상 감사하게 생각하고 있습니다.
2 years ago
User profile - Frank Fabre.
Frank Fabre
Great people, great service.
2 years ago
User profile - Fredrik Burlin.
Fredrik Burlin
They managed to help me with a tricky flat tire. Thank you
2 years ago
User profile - Davis Tang.
Davis Tang
The people there are super helpful and nice, great shop as well with super high quality bikes
2 years ago
User profile - Chris Blair.
Chris Blair
The bikes are great. The customer service is outstanding. It would be very hard to have a bad experience.
2 years ago
User profile - Graeme.
Graeme
Fantastic service! Really friendly, helpful knowledgeable staff. Happily went well out of their way to get the bike set up to suit our needs. Thank you.
2 years ago
User profile - Lillian Chrystall.
Lillian Chrystall
A pleasure to deal with, quick turnaround, extremely friendly and helpful service.
2 years ago
User profile - CLiff Chui.
CLiff Chui
Friendly staff and quick delivery
2 years ago
User profile - Heeju kim.
Heeju kim
I am writing to express my sincerest appreciation for the exceptional service I have consistently received at the Trek Haeundae branch, particularly during my recent visit, which marks my fourth bicycle purchase from your esteemed brand. The commendable attitude of the manager and staff at the Haeundae branch has always left a lasting impression on me. Their warm smiles and willingness to provide detailed explanations for any inquiries make each visit a delightful experience. For anyone seeking comprehensive knowledge about bicycles and a diverse range of accessories, I wholeheartedly recommend the Haeundae branch. During my latest visit, I had the opportunity to participate in the 1:1 session training offered by your team. In future, I am particularly interested in receiving riding training, with a special focus on the Jeosuryeong Granfondo. I have heard about Mr. WS Jung's expertise in this area and would greatly appreciate the opportunity to undergo training sessions with him. I believe that receiving personalized riding training from Mr. WS Jung would greatly enhance my cycling skills, especially in preparation for the Jeosuryeong Granfondo. Please let me know about the feasibility and availability of arranging such specialized training sessions? Thank you once again for the outstanding service provided by the Trek Haeundae branch. I look forward to your positive response and the possibility of further enhancing my cycling experience with your esteemed team.
2 years ago
User profile - Christine Raynor.
Christine Raynor
Needed an on the spot adjustment of gear changes.Come in now,Mike said on phone.Lady in store gave me a welcoming smile and greeting,Mike did the fix,great advice .Nice guy, nice shop too.
2 years ago
User profile - Hyung joo Kim.
Hyung joo Kim
친절하십니다
2 years ago
User profile - Rich Shep.
Rich Shep
I’ve purchased Trek road bikes from Trek at Clarence st for 15 years now; 2007 Madone, 2015 Madone, and now 2023 Emonda SL7 DI2. Owen, Taro and others more recently have been knowledgeable and very helpful, much appreciated, highly recommended!
2 years ago
User profile - Ars W.
Ars W
Professional service. The mechanic gave my bike a rather thorough check before putting on a new chain. The staff members are helpful and friendly.
2 years ago
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