4.8 rating out of 156 reviews
Kevin Kenny
When purchasing my new trek bike, I was assisted by the store manager, Dan, who was incredibly professional, friendly and helpful
thomas dolina
Aaron Pope awesome
Dave Jones
The service was fantastic. A 10 plus!
Michael Pantazelos
Help wanted
Yvonne Walker
Great service!
Matthew Bell
Aaron helped me out with an emergency flat.He was excellent and helpful. I really appreciated his professionalism and friendly assistance.
Aubrey Foard
Aaron was amazing at helping me deal with a gear shifting problem on my bike. I was in and out in 20 minutes and everything was fixed!
Daniel
Robbe was helpful with my purchase of new road cycling shoes and pedals. He was able to explain different options he had available. Helped with fitting the cleats in the bike.
Thank you !
Savannah (Sav)
I purchased a new bicycle here recently and the customer service is fantastic. It had been many years since I had ridden my last bike so I naturally had many questions and a bit of anxiety. Trey was able to answer them all, provide me with great information about what safety gear I would need and was able to help me feel comfortable on my new bike.
I appreciated the lack of pressure to purchase anything on the spot. It gave me time to go home and think about things before returning.
Thanks so much for the new bike and all the help! I had so much fun riding around with my dad and reacquainting myself with riding. I can’t wait to have some fun around the city this summer with my new bike!
Ted Ines
I would like to give a strong positive recommendation to this Trek bicycle store. My daughter is a student at Hopkins across the street. We had her bicycle repaired there including brakes and a tune up. After a week she found out the brakes were still not working adequately which made them dangerous. After trying one more time to repair them it was determined that the type of brakes on this older model was not repairable after having spent a significant amount of money making the attempt. The employee Holden Hudson and the manager Trey Purnell then credited the previous repair costs towards a brand new Trek bicycle and gave us a major discount in the price. My daughter was able to have a great and safe new bicycle due to their more than fair offer. I can highly recommend this Trek store to any new Hopkins students and their parents!