4.9 rating out of 556 reviews
Mary Henneberry
We went with a oldish bike that was given to my son to see if it could be serviced. The young man handling customers was so helpful and completely honest: he told us that the cost would almost cover a new bike! After I asked, he told us they accepted donation for a program that taught kids to repair their own bike and my 4 year old made me proud and said that he wanted to give the bike away! Great store, it was busy with customers in and out, it was nice and customer service is top notch! I will use them again in the future! Thank you so much!
tyson welch
The customer service was very excellent and very helpful thank you so much
Gerard
The staff at Easton Trek is very friendly and helpful. The store is also very neat and organized.
Bill Youngblood
They worked on my Cannondale and did a great job, and the bike never rode better!
Sethington
Service is great and provides good quality products.
Susan Hammerstone
The young man working was very personable and knowledgeable and helped me to pick out a gift for my husband. Would definitely go back!
James Takacs
They do a terrific job. Very friendly and understanding
John Paul Jones
Trek is always a pleasure to visit, great people, excellent store!
Lou Camilletti
Quality products and excellent service all the time
Michael Sefcik
Jason Griffin, the store manager at The Trek Bicycle Store in Easton, truly deserves a five-star review. From the moment we entered the store, his knowledgeable and friendly demeanor made the experience exceptional. Jason effortlessly guided us through the selection process, demonstrating a deep understanding of the various bicycles and their features.
His ability to break down technical information into simple, understandable terms was incredibly helpful. He took the time to listen to our needs, ensuring that we found the perfect bike. What stood out most was his genuine enthusiasm for cycling, which was infectious and made the buying process enjoyable.
Jason's professionalism and dedication to customer satisfaction were evident in every interaction. He went above and beyond to ensure we were comfortable with our purchase, even offering a test ride to ensure the bike was the perfect fit. By the end of our visit, we left with a bike that was worth every penny, confident in our choice, thanks to his expert guidance.
Overall, Jason Griffin provided a top-notch customer service experience, making The Trek Bicycle Store in Easton our go-to for all cycling needs. Highly recommend visiting him for your next bicycle purchase!