4.7 rating out of 703 reviews
Duncan
One of the nicest bike shops I've visited. Super friendly and helpful staff with an excellent selection of bikes, accessories and tools. Really glad I popped by! Thanks guys.
José Ignacio Peñil
I like Trek products, I went with my wife to find a new good helmet with wavecell technology. Staff is very kind and they help you in excellent way. We had to change our helmet two times because the comfort was not perfect and finally we found the trek with wavecell perfect for my wife. Again staff were very patient and giving us help all the time. Thanks!!
Chris Hobbs
First off... I LOVE my bike. Checkpoints are so well made and I can ride it pretty much everywhere.
I have to say that I am also amazed by the customer service and extra mile the team at trek goes. In particular i have to bring attention to two of the gents working at the Burnaby Trek store who went well above and beyond in making sure my bike is SOLID.
First off Jayden (Kiwi) is fantastic. He was able to help me solve an issue and reminded me that Trek stands behind the bikes they sell and maintain.
Next Brodie who showed me how to keep my tires filled with sealant so that I can do it myself moving forward.
Total legends!
Nizam Yigit
excellent service and staff
Kathryn Roberts
After researching many bikes I chose Trek for the bike I wanted . The bike handles really well. The service at Trek Burnaby was very good.
Kevin Adair
This bike store (Trek)on kingsway near royal oak,bby. is AWESOME. Been there 4 times recently for parts& solutions. They repaired my pedal cruiser, then went back for stuff for my ebike.Staff is very knowledgable and labour rates for repairs are very reasonable and quick! pleasure doing business with them.Check it out for yourself. Thanks
Christopher Wilson
I've been into this shop a few times now for service/parts and gear. Staff is great - professional and efficient (shout out to John at the service desk). Happy to have a solid bike shop in my 'hood!
Josh Adler
I had Trek convert my rims to tubeless and the service team did a fantastic job at a very reasonable price. I was really impressed — they were friendly, helpful, and did a great job.
Bradley Kemp
I bought many bikes at the store over the last decade and have always been happy with the pricing and the service personnel. They're always knowledgeable, helpful and do the right thing.
Barbara Horwitz
My bike had conked out and I was away from home for a month—now without a functional bike. My home Trek shop located a replacement for me that was right on our route. When we got to the Burnaby shop, everything was ready for me to swap bikes and be on my way. Jayden was amazing!