Robert from Outer Banks Blue was extremely attentive, helpful, and personable. We had an issue with one of the televisions on arrival but he had already identified it and was working on a solution. We didn’t even have to reach out, because Robert was so proactive, solved the problem while we were down at the beach, and then swung by again just to make sure everything was working. My daughters 7 and 10 insisted we give him five stars and I agree!