Robert the technician had been out to our property at least 8x in the last 24hrs fixing a multitude of problems. He has always been polite, friendly, and went the extra mile to ensure our concerns were followed up on while maintaining communication throughout. Robert helped turned an unpleasant experience around. Thank you Robert.
I just wanted to post an additional update. Terry, one of the managers at Outer Banks Blue, has spent quite a bit of time and effort to remedy every bump in the road that we encountered on the first two days of our stay. He was very communicative, professional, and genuinely cared about us and our experience. His follow up skills have been amazing, and He has proven to be a valuable resource for us that we will continue to use going forward. Terry, thank you for everything that you have done for our family and our stay. We’ll see you next year.!