Anthony Nocka
Walk in off the street with my bike. Service was great and repair to rear disc brake completed in a few hours. Really happy. Wish they were my local but sadly from interstate!
Jenny Overton
Great customer service, thank you!
Bobby Valentine
We visited 3 stores starting with QV, then Docklands & finally Brunswick East, chasing a bike in very short supply. The service & advice we received at each was excellent and totally without the usual "Bike shop" attitude! Passionate bikers who love sharing the experience & we did get our bike in the end.
RBarker
Really helpful. Unfortunately, I was recommended the wrong size bell for my handlebars so I'll need to head back and swap that which is a little annoying. Great otherwise.
A I
My second time coming to this store and very impressed with customer service on both occasions... Thanks Bradley.
Adam Lana
Always a pleasure at this place!
Mike Low
Had my bike serviced and requested the mid range price, after Rob checked my bike over, said I just needed the standard and saved me some coin which was great cos I needed new tires! Super friendly and really fast, talked through all of the facets. Was awesome!
Alan Campbell
Really helpful.
Anna Cook
Got my bike serviced here and now it literally purrs. Jude the mechanic is yer man for some servicing magic
Robert Fanning
I picked up my bike from this store. Really helpful staff, with lots of great suggestions! I had a slight mechanical issue and brought the bike back the next day and it was fixed in no time and no hassle. Would highly recommend these guys. The service is amazing.
Burim Boonwirat
Super friendly and knowledgeable staff!
Tori Gentle
Great bike store and attentive service. The staff are doing such a great job even with all the extra protocols in place due to the pandemic.
Carmody Forbes
The chick who served me was lovely - and my bike rides 5000 times better now! SO GOOD. and super quick service. Thank you so much.
Greg Smenda
Great over the phone support during the lockdown.
Antonio Simonetti
They were able to take my booking and service my 3 week old 2022 Trek Marlin 5 within 24 hours.
The issues were a malfunctioning gear cable and the chain clipping the derailer in the lower gears. The cable was replaced and the touching has ceased. No charge. So far so good.
The guys kept me updated during the process via email and text. They were also courteous and accommondating, which are traits that are "not negiotable" to ensure good customer service.
Cheeers and thanks.
Hamada Fayad
Very helpful crew.
I broke my thru axle on my 7 years old bike. Supplier did not carry the part. I reached out to the Brunswick East team and they had a part that was a close match. Unfortunately it did not fit. They gave me a refund with no issues at all.
Kristian La Rocca
Fantastic service - thanks very much to Kieran, Rob (and the other staff who assisted). All went out of their way to accommodate me and out in a lot of extra effort. Highly recommended :)
gate swinn
These gents were outstanding, very considerate and thoughtful. I won't buy bike stuff anywhere else again.
James Lang
Awesome bike shop and awesome staff. Have purchased a few items through the store in the past, went in today looking for some bar stops and they helped me out free of charge. Highly recommend
Dan B
I went to CG in Brunswick East to service my old bike. Jude was very helpful, I was about to spend a bunch of unnecessary money on my old bike but he advised me to hold off and he helped me make a good decision about buying a new bike and then minimised the cost for servicing my old one. Because of that when I bought my new bike I went back to CG instead of somewhere else
