Ben Wilkinson
I took my Cannondale into Trek Brunswick and Jackson was incredible helpful. He sorted the headset bearing out and helped me with a few other purchases. Customer service was top notch - his passion for what he does really comes across and it made for a great experience all round.
Brock Bastian
A great place to get your bike serviced - great communication, excellent follow-up, and a high quality service
Samir Latif
Service & Know how.... Well done
Chloe Healey
The guys at Trek were super friendly and made me feel like a valued customer from the moment I walked in. They were extremely knowledgeable and efficient with their servicing.. went in with a bike and left with a rocket x
Andre Dodo
brought my bike in with a chain issue. jackson in the service department fixed my bike up within 5 minutes for absolutely no cost. absolutely legendary service and definitely my go to bike shop from now on. thanks heaps guys
Art Eno
A little belated but a BIG thank you to Shane who very kindly repaired my 12 year olds tire last month. In my son’s words Shane was “super helpful and nice”. We have also purchased tires and bike parts here before and always received excellent service. We are very lucky to have you in our local area.
Zach Simms
Thank you so much Shane & Jackson! My bike rides better than it ever has before! Seriously a new bike feel! I am blown away
lucas zhang
Friendly and helpful staff, went here to get some new tyres on my bike, they were able to get them on the bike for me quickly while I go for a bite:)
Indra Haas
Incredible service! I love these guys, they never make me (a bike novice) feel foolish for not knowing something, and are always friendly, kind and helpful with fixes big and small. They go above and beyond in making my ride as smooth as can be. Can't recommend them highly enough, and whenever I meet someone else who uses them, they say the same.
Doug Hendrie
Great service, buncha champs
Perrine Tizon
Good quality and cheap price !!
Melissa Walker
Great customer service and quality of the work on complimentary bike service. Better than when I bought the bike! I look forward to coming back
Anthony Chau
Jackson was fantastic - I am really grateful for his recommendation of an e-bike to suit my lifestyle; moreover I'm so appreciative of his service in helping attach all my bike accessories. He even took me on a joy ride to help me get comfortable with riding on the city roads. The service at Trek Brunswick is second to none!
Marc Dalla Torre
Friendly service.
Gavin van Staden
They fitted me in last minute and gave me advice and plenty of options. I felt I was in great hands and left feeling very happy
Lourdes
Went here to get two bikes looked at, Jackson who works there was super helpful and looked at both bikes in lightspeed time. Quality and friendly service!
Alana Donkin
Jack and the team bailed me out of a botched at tinkering with my bike, at a moment's notice. Absolute legends, super friendly and helpful.
Glenn Edwards
Visiting Melbourne for a few days and had a problem with the bike. Wanted to get some rides in before returning home. Despite the tricky time of year (new years) Shane and the guys were amazing - jumped right on it and made sure I was back on the road right away. I couldn’t be more grateful!
Spiro Christopoulos
From the retail team to the servicing team, all super helpful. Love the brand and love the after sales service they provide. Keep it up!
Em Gugel
Impeccable communication and service, would recommend to anyone!
