4.9
rating out of  372  reviews
358
7
2
1
4
User profile - Suzanne Murray.
Suzanne Murray
We brought our son a mountain bike and the service is excellent! The staff really know their stuff and aim to get you the right bike and not just sell you product. Would highly recommend.
3 years ago
User profile - G Mark Armour.
G Mark Armour
Brad did a great job dealing with a difficult situation about a warranty claim. Much appreciated
3 years ago
User profile - Jordan Wright.
Jordan Wright
Great customer service and very helpful, considered advice when I was looking for new wheels. Top notch! P.S. independent is spelt incorrectly in the feedback link.
3 years ago
User profile - Tom Egan.
Tom Egan
Bought a bottom bracket here. Expensive, but I knew that and the service was first class.
3 years ago
User profile - Seamus.
Seamus
Great service, super friendly, highly recommend
3 years ago
User profile - Nicholas Meintjes.
Nicholas Meintjes
A month back I bought a pair Bontrager Aeolus COMP wheels online, I was not to thrilled with the ones I bought as I did not read the description correctly. I called and told the guys my story and they where happy to help, I went through to the store to choose my new wheels and the guys where great at helping me out with a new pair of Bontrager ELITE AEOLUS WHEELSET. They held the wheels for me until I could get the extra cash to pay in and where great at communicating to me when they they where ready, the team did a great job with their service and were friendly at all times. Thank you guys for great service, as I am moving to Essendon I will definitely be using you guys to service my bike and for all my equipment needs. Thanks again.
3 years ago
User profile - Jeremy Emmett.
Jeremy Emmett
Took my bike in for a service, after a slight technical hitch, which saw a recommendation on a new chain get retracted (particularly as it was replaced 4 weeks earlier, by the same shop), the service was great, super clean and there was care given to switch to a wax lube for the winter grinds, as well as a full grease and clean of the drive train. Great winter prep and proactive approach!
3 years ago
User profile - Brian Driscoll.
Brian Driscoll
On the basis of a handful of visits to this mob over the last couple of years, I can recommend them highly. They're quick, efficient, friendly, professional and do top quality work. They're good at communication and follow-up too. I'll be back!
3 years ago
User profile - Freda Mitris.
Freda Mitris
Great Service - they go above and beyond to make thngs happen! Highly recommended!
3 years ago
User profile - Laurence Frichot.
Laurence Frichot
These guys are ace! Bought a Fuel EX 8 from them a couple of weeks ago, made some rookie mistakes and the guys and girls at Cycles Galleria had my back! If you want a bike store that will be there for you when you need them, this is the place to go
Review photo
3 years ago
User profile - Amr Mekawy.
Amr Mekawy
Dope experience. The staff are very friendly and knowledgeable and they care. The quality is top notch.
3 years ago
User profile - robert meurant.
robert meurant
THE best bike shop! Great stock, always have or can get what I need! Friendly knowledgeable staff. Easy for me to get to.
3 years ago
User profile - Wayne Hourigan.
Wayne Hourigan
I unfortunately ordered a MAAP vest in the incorrect size. Zack and the team could not have been more helpful and efficient in ensuring in got the correct size and the returned vest was processed and refunded. Great job guys. I'll definitely recommend these guys to anyone.
3 years ago
User profile - Mark Alexander Kiew.
Mark Alexander Kiew
ordered my bikes online as they had the models i was specifically looking for. While there were some hiccups in finalizing the order, the chat team Tanner and Peter both on their occasions handled the situation rather quickly. Peter was the last person i spoke to, and he helped close the order for me and have the models i wanted moved to the brunswick store for pickup. Overall, great experience.
3 years ago
User profile - Jonah Sparrow.
Jonah Sparrow
Got some bad advice elsewhere and came in for a wheel build. Instead the team fixed my wheel without replacing the rim at a fraction of the expected cost. they even indexed my gears for me while they were at it.
3 years ago
User profile - Les Thomas.
Les Thomas
Cycles Galleria have really looked after us. Great staff and service.
3 years ago
User profile - Yaameen M.
Yaameen M
While seemingly on the pricier side, the service at Cycles Galleria is impeccable, and truly worth every penny. From the lifetime free basic servicing, to the professional advice and the constant help I've had from them regarding minor issues with my bikes, I've never left the store disappointed, or empty handed. Plus their range of goods is superb, and their staff are super knowledgeable and friendly. Genuinely a 10/10 experience every time.
3 years ago
User profile - jeev reji.
jeev reji
Super friendly staff , very courteous.
3 years ago
User profile - Sue Varley.
Sue Varley
Yet another episode of great service! They did my first Pro-service on the spot instead of needing to leave it for the day when they understood my time limitations. Very happy ☺️
3 years ago
User profile - A Yo.
A Yo
Once again amazing service, communication and friendly staff helping me with my bike needs. Whether it's a service or buying products these guys give genuine advice to suit your needs.
3 years ago
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