4.9
rating out of  359  reviews
345
7
2
1
4
User profile - Daniel Sinanian.
Daniel Sinanian
Did a solid for me repairing a broken spoke at 10 minutes notice and lubed up my rear mech cable free of charge. Great service.
4 years ago
User profile - Stella Scaife.
Stella Scaife
I recently bought a new cannondale bike from the Brunswick store. The customer service was fantastic. The staff were very knowledgeable & super helpful & went to great lengths to ensure the bike was the right fit for me. Highly recommend!!
4 years ago
User profile - Mike Ward.
Mike Ward
was greeted by incredible customer service, will be returning to this store in future purely based on the passionate staff.
4 years ago
User profile - Zoe Furman.
Zoe Furman
My thanks to the team at Cycles Galleria for helping our teenage son get the chain on his bike - cabin fever set in and he had to get out but his chain came off during his ride. The team put the chain back on and wouldn't take payment when we called to say thanks. -A massive thanks and shout out - we really appreciate you helping him out! We'll be visiting when the time comes for a new bike (not long now the rate he grows!).
4 years ago
User profile - Lynda Boldt.
Lynda Boldt
The team at Brunswick Cycles Galleria are fantastic! I am relatively new to road cycling and Leeana has helped me get started, taught me basic maintenance and bike care and continues to provide great advice and support. Everyone is super friendly and the servicing team take amazing care of your bike. Thanks so much Leeana and team, being part of the cycling community is changing my life and you have all been a part of that.
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4 years ago
User profile - Mevesh Gopee.
Mevesh Gopee
Great service and attention to detail. Leanna and Hamish were very helpful and listened to my request and bike needs.
5 years ago
User profile - Natasha Griffith.
Natasha Griffith
I had my bike serviced here a couple of months ago, great service, great advice and no upselling pressure. Based on this experienced, I decided to go here to purchase my Kickr, Leanna asked me about my training and what I hoped to achieve and discussed options with me, Andy put the unit together for me and even carried it to my car for me, which seems like a small thing, but to me signifies great service. I had to grab a couple of other accessories, again Leanna took me through the best options. Thanks so much CG for taking so much time to help me out and for the enjoyable bike banter during the set up. I was also able to observe the helpful service other customers were receiving and the knowledge the staff have about the whole range of bikes, from kids bikes, to electric bikes to the fanciest road bikes. I highly recommend CG East Brunswick.
5 years ago
User profile - Steve Walker.
Steve Walker
Recently purchased a Trek Checkpoint SL5. Whilst I love the bike, can I say the excellent service from knowledgeable staff who are clearly passionate about bikes made the experience that much better. Highly recommended; so much so that I would not shop elsewhere.
5 years ago
User profile - Jack Bakker.
Jack Bakker
What a bike shop should be. Leeana and the team were great and accommodating even though they were flat out. Cannot recommend this place enough. Will definitely be back. Thank you guys.
5 years ago
User profile - Steven Harris.
Steven Harris
Great staff and huge amount of accessories in stock. Their other stores could do well to copy how this store is run. Best Cycles Galleria store out of the lot.
5 years ago
User profile - mj s.
mj s
Outstanding service - everyone I dealt with was helpful and knowledgeable. Spent a fair bit of time with me making sure that the bike was suitable for my needs and set up for me to get the best out of it. Couldn't be happier with the bike I've bought or the service I received. The excellent ProCare after-sales service will mean that it is easy to keep the bike in top condition. No hesitation in recommending.
5 years ago
User profile - Sarah Corbett.
Sarah Corbett
I had a really great experience at the Lygon St Cycles Galleria! I'm just starting to get into bikes and I felt encouraged and supported. Both Leeana and Andrew were really helpful, knowledgeable and honest. They were happy to let me test ride bikes, answer a lot of my questions and we're non judgemental about my lack of knowledge! I've been loving my new bike, I've never felt so safe and in control on the roads. A super warm, friendly, knowledgabe team, highly recommend!
5 years ago
User profile - Nikki Barrett.
Nikki Barrett
I needed help with selling a bike because my son-in-law is now quadriplegic. Leeane was outstanding. Very helpful, understanding and gave advice above and beyond what I would ever expect. Nothing but praise for this shop.
5 years ago
User profile - Charles Kurth.
Charles Kurth
Very impressed with my experience today with cycles galleria. Called late on the day with a chain emergency. Liam was absolutely fantastic. Straight on the case even though he had other work backed up. Got the repair completed quickly at a good price and was extremely helpful. Highly recommend and will be back for my bike needs if back in the area. Such a good feeling to be able to cycle back on the day. 5/5
5 years ago
User profile - josh marchbank.
josh marchbank
Incredible service, Leeana was fantastic in sorting us out with exactly what we needed, as well as answering all of our questions and requests. Brilliant knowledge and experience which has helped us get started and loving our bikes from the word go! Had been to a number of other bike shops that left us more confused the before, Cycles Galleria was levels above everywhere else we had been.
5 years ago
User profile - Gavin Stuckings.
Gavin Stuckings
best experience of any bike shop i've had in a long time. highly knowledgable staff and passionate about what they do.
5 years ago
User profile - KH.
KH
Excellent and most outstanding service both times I have been here. I was given honest and timely support and both times my bike has been ready within the day. The staff have gone above and beyond to help me locate and fit a rare part, help me with queries in a kind an nonjudgmental way (despite my very limited bike knowledge and probably silly questions) Highly recommended.
5 years ago
User profile - Joseph Roccuzzo.
Joseph Roccuzzo
The team at Cycles Galleria in Brunswick are sensational to deal with. Passionate & knowledgeable is how you’d describe them. The experience feels personal & you don’t just feel like another number. Apologies if I’m spelling this incorrectly, however big shout out to Leeana for her awesome attitude!
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5 years ago
User profile - Sara Ghidini.
Sara Ghidini
I highly recommend this place to get you bike ready to rock n roll! Leeana is awesome and goes above and beyond to make sure you Are happy through the whole process. The Lady that fixed my bike ( I’m sorry I don’t know your name ) did an outstanding job at a very honest price. My bike feels like brand new now. Thank you
5 years ago
User profile - Kate Gorman.
Kate Gorman
Lovely friendly service. Thanks so much for helping fix my son’s bike. Thrilled
5 years ago
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