4.9
rating out of  397  reviews
383
7
2
1
4
User profile - Lyndelle Smart.
Lyndelle Smart
Thanks Zac for over and above customer service and great knowledge.Highly recommened.
5 years ago
User profile - leah johnson.
leah johnson
The team is excellent and headed up by a fierce chick called lee Arna (sp?)... it was so amazing to walk into a bike shop and be greeted by friendly people who answered all of the silly basic questions and not feel judged!
5 years ago
User profile - James Sikaris.
James Sikaris
Friendly and outstanding service to match their product. They have something for all levels of cycling.
5 years ago
User profile - M - Anthony Reiser.
M - Anthony Reiser
After many years of NOT biking, we went into this shop at Brunswick East wondering how to make sense of all the fancy bikes and seemingly endless options and accessories. Leeana and her team were great at explaining what's what and - more importantly - why this and not that, based on our needs (and dreams of a lifestyle change). Great tips on small and large things, and warm and personable service from beginning to end. We've been there three times in as many days, and each time was a great experience. Really dedicated and knowledgeable people. We'll be back!
5 years ago
User profile - Samuel Hall.
Samuel Hall
Went in for some parts for a build I was completing at the time. Was given great advice & price was very reasonable. Would highly recommend!
5 years ago
User profile - Nicola Irving.
Nicola Irving
These guys are fantastic, we took our bikes in for a service to the Brunswick East store and the level of detail and customer service was outstanding. We highly recommend a visit, we will be returning.
5 years ago
User profile - Dorian Jocquet.
Dorian Jocquet
Didn’t buy anything when I visited but staff was so friendly and helpful, not pushing for a sale but giving great recommendations.
5 years ago
User profile - melissa boyle.
melissa boyle
Leeana and her team are THE BEST! They went above and beyond to organise the most amazing bike for my 10 yr olds bday right in the middle of a bike shortage.. Love all round for Cycles Galleria team. Dont go anywhere else!
5 years ago
User profile - Daniel Sinanian.
Daniel Sinanian
Did a solid for me repairing a broken spoke at 10 minutes notice and lubed up my rear mech cable free of charge. Great service.
5 years ago
User profile - Stella Scaife.
Stella Scaife
I recently bought a new cannondale bike from the Brunswick store. The customer service was fantastic. The staff were very knowledgeable & super helpful & went to great lengths to ensure the bike was the right fit for me. Highly recommend!!
5 years ago
User profile - Mike Ward.
Mike Ward
was greeted by incredible customer service, will be returning to this store in future purely based on the passionate staff.
5 years ago
User profile - Zoe Furman.
Zoe Furman
My thanks to the team at Cycles Galleria for helping our teenage son get the chain on his bike - cabin fever set in and he had to get out but his chain came off during his ride. The team put the chain back on and wouldn't take payment when we called to say thanks. -A massive thanks and shout out - we really appreciate you helping him out! We'll be visiting when the time comes for a new bike (not long now the rate he grows!).
5 years ago
User profile - Lynda Boldt.
Lynda Boldt
The team at Brunswick Cycles Galleria are fantastic! I am relatively new to road cycling and Leeana has helped me get started, taught me basic maintenance and bike care and continues to provide great advice and support. Everyone is super friendly and the servicing team take amazing care of your bike. Thanks so much Leeana and team, being part of the cycling community is changing my life and you have all been a part of that.
Review photo
5 years ago
User profile - Mevesh Gopee.
Mevesh Gopee
Great service and attention to detail. Leanna and Hamish were very helpful and listened to my request and bike needs.
5 years ago
User profile - Natasha Griffith.
Natasha Griffith
I had my bike serviced here a couple of months ago, great service, great advice and no upselling pressure. Based on this experienced, I decided to go here to purchase my Kickr, Leanna asked me about my training and what I hoped to achieve and discussed options with me, Andy put the unit together for me and even carried it to my car for me, which seems like a small thing, but to me signifies great service. I had to grab a couple of other accessories, again Leanna took me through the best options. Thanks so much CG for taking so much time to help me out and for the enjoyable bike banter during the set up. I was also able to observe the helpful service other customers were receiving and the knowledge the staff have about the whole range of bikes, from kids bikes, to electric bikes to the fanciest road bikes. I highly recommend CG East Brunswick.
5 years ago
User profile - Steve Walker.
Steve Walker
Recently purchased a Trek Checkpoint SL5. Whilst I love the bike, can I say the excellent service from knowledgeable staff who are clearly passionate about bikes made the experience that much better. Highly recommended; so much so that I would not shop elsewhere.
5 years ago
User profile - Jack Bakker.
Jack Bakker
What a bike shop should be. Leeana and the team were great and accommodating even though they were flat out. Cannot recommend this place enough. Will definitely be back. Thank you guys.
5 years ago
User profile - Steven Harris.
Steven Harris
Great staff and huge amount of accessories in stock. Their other stores could do well to copy how this store is run. Best Cycles Galleria store out of the lot.
5 years ago
User profile - mj s.
mj s
Outstanding service - everyone I dealt with was helpful and knowledgeable. Spent a fair bit of time with me making sure that the bike was suitable for my needs and set up for me to get the best out of it. Couldn't be happier with the bike I've bought or the service I received. The excellent ProCare after-sales service will mean that it is easy to keep the bike in top condition. No hesitation in recommending.
5 years ago
User profile - Sarah Corbett.
Sarah Corbett
I had a really great experience at the Lygon St Cycles Galleria! I'm just starting to get into bikes and I felt encouraged and supported. Both Leeana and Andrew were really helpful, knowledgeable and honest. They were happy to let me test ride bikes, answer a lot of my questions and we're non judgemental about my lack of knowledge! I've been loving my new bike, I've never felt so safe and in control on the roads. A super warm, friendly, knowledgabe team, highly recommend!
5 years ago
280