Ian Yorski
Had a fantastic experience at the Lygon store in Brunswick East on Saturday. Shane helped me find a new bike to replace my stolen one. He was very knowledgeable, approachable, and even helped me find a better fit/size than the bikes I usually ride. His demeanour was most excellent too - not at all condescending (which I've experienced at different bike stores throughout the years). Really impressed with the whole experience. The bike is great too - love my new ride. All in all, will definitely recommend!
SuperSquike
Super- helpful and enthusiastic. Couldn’t fix the problem on the spot (on a weekend) but didn’t leave me abandoned. Very happy to talk bikes and pointed me in the right direction for a solution. Not my local Trek store, but I’d highly recommend them.
Tanya Preston
Trek Products are second to none. Every time we have visited the store Shane, Rob and Jackson have been ACE!!! Helpful, friendly, knowledgeable and happy to help with any biking concerns.
Paul Hurworth
Excellent experience. Experienced team.
My ALAN Cross Carbon bike needed some serious attention following an awful previous mechanical work and the guys went above and beyond to inform me of all the necessary adjustments on a tricky job… and were well priced for the work done too. Excellent shop. Great team! Thanks again
James Sandy
... I've been going to this shop since purchasing a Madone some 6 or 7 years ago. Its changed management 3x, & branding from CG to Trek. My current ride is an SLR Émonda P1. Bottom bracket & chainrings took 2x complete regreases, still no luck to get rid of a click. Jackson regreased with copper grease. There's nothing better than a silent drive after months of a deafening (exaggerated) annoying sound. Despite changes, the staff are still awesome. Thanks.
Connor Kerr-Newell
I had brought my son his first bike.the chain kept popping off and I couldn't fix it. I took it to trek bicycles and their repair man Jackson figured out for me instantly. He was friendly and understanding. Ten out ten customer service.
steffanie.illustration
Very helpful and friendly staff members
Greg Dick
Brilliant service, always, and they never overcharge for a service - no need to go anywhere else!
Steve Rogers
i have had my bike worked on twice here and they were fantastic and very good at problem solving any issue. i will be back with all my bikes. There the best!
Kyle S
After having ongoing issues that other bike stores couldn't fix, Jackson managed to identify and fix the issue within 10 minutes. Awesome service, super friendly, and extremely knowledgeable. Will definitely be coming back!
Caio Seguin
Amazing service and super friendly and thoughtful staff. Best bike shop I've been to!
Phil Bennett
I just had my bike serviced and braked repaired, as always they were professional, friendly and timely.
K T
Great service and products! Trek Brunswick East staff are the best! Rob put new tyres on for me on the spot - amazing!
Gary Teano
Great service!
Fred Wright
Had a great experience. Friendly helpful staff and great range of gear.
gabriel phillips
Someone tried to steal my bike a couple weeks back. Brought my bike in earlier today. Jackson fixed it in no time at all. Super friendly service! Highly recommend this place. 5 stars!!
Bradley Lawlor
I visited the team at Trek Brunswick because my Trek Fetch was intermittently cutting out on my commute. Rob, Jayden and Declan promptly updated my software and torqued my chainring whilst I got a coffee down the road.
Thank you very much for the pitstop and friendly service. Nothing is ever a hassle with this team.
Andrew
Always friendly and helpful service regardless of where your bike came from
Rattana Sysengrath
Friendly staff and great customer service.
Thanks Shane….will definitely be back!
simon tan
very helpful, not pushy at all!!
