4.9
rating out of  357  reviews
343
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User profile - Anna G.
Anna G
We poped in with some bike issues we faced during our world tour by bicycle. The service and mechanics were fabulous. Thank you so much again Jackson for helping us as best as it was possible! We'd definitely come again to get stuff on our bikes fixed :-)
11 months ago
User profile - Alex.
Alex
excellent service. Knowledgable
11 months ago
User profile - sialjoal.
sialjoal
Great, fast and friendly service. Jackson was both knowledgeable and incredibly friendly. Was very impressed by how quickly they sorted my bike out too!
11 months ago
User profile - Maelle Doublier.
Maelle Doublier
Since buying my second hand Trek bike (at a different shop) I’ve been bouncing around a few different bike shops in the Northside getting repair work done. I’m no bike pro (clearly) so I have just been taking people at their word for what needs to be done and how much it should cost. When I came into Trek it was clear to me I had been well and truely taken for a ride (pun intended). Their staff immediately knew what was wrong with my bike, and were super knowledgable about any query I had. Something I was quoted $100 for at a different store, ended up costing me $37 inc. labour. Everyone I came into contact with at Trek has been an absolute legend. Safe to say I’ll be getting my bike serviced here in the future.
11 months ago
User profile - Chris Dalli.
Chris Dalli
Amazing genuine service! Brad and his team are extremely professional, helpful and friendly! On very late notice they got my sons bike running again for us to go MTB riding on the long weekend. So rare to find this level of dedication and passion, so we are now committed to supporting their business!! Thank you Trek Brunswick!
12 months ago
User profile - Lucy Miceli.
Lucy Miceli
I was very impressed at how well they fixed up my bombtrack, great customer service and excellent price.
12 months ago
User profile - Shaday Wheatley.
Shaday Wheatley
Quick, friendly and helpful. Perfection
12 months ago
User profile - muzamil rashid.
muzamil rashid
Very helpful staff and even serviced my bike on the spot.
a year ago
User profile - José Argañarás.
José Argañarás
The service is outstanding, all the staff is very helpful and knowledgeable. The bikes are awesome.
a year ago
User profile - L J.
L J
The fellas serviced my bike chain and didn’t even charge me! Absolute legends and a great place to bring your bike! Thanks guys!
a year ago
User profile - Andreymae Meora.
Andreymae Meora
Had a fantastic shopping experience-knowledgeable staff, great selection, and top-notch service. Highly recommend!
a year ago
User profile - Nadine Gardiner.
Nadine Gardiner
Very helpful and quick! And very kind.
a year ago
User profile - Patricia Wales.
Patricia Wales
Another 5 star review from me! The staff at Trek Bicycle Brunswick East are super helpful, friendly and professional. They go out of their way to get the products you want. And the prices are fair.
a year ago
User profile - Phillip Suey.
Phillip Suey
The first time I went to Trek Brunswick I was impressed by the help and knowledge Bradley and the team had shown me I have since moved to Murrumbeena and have brought my bike back so Jackson can use his skills to service and do any repairs needed Thanks guys Merry Xmas. Phil
a year ago
User profile - Paul Garry.
Paul Garry
Great team here in deepest Brunswick. Thanks for helping me out this morning!
a year ago
User profile - Karl.
Karl
I went in to sort out a Bontrager Blendr to house my Garmin computer and lights on my gravel bike. Bradley was incredibly helpful and knew what he was doing - he has outstanding experience and knowledge. While I needed to order in a couple of parts, and won't receive them for a few days, the experience was very positive and I thank Brad for his work. All-in-all the shop is a great local bike shop - highly recommended.
a year ago
User profile - Tom Dewhurst.
Tom Dewhurst
I’ve always had great service from the team at the Trek Brunswick East store. They’re respectful and knowledgeable, always taking time to answer any of my myriad annoying questions. The experiences I’ve had at the store has pretty much ensured I’ll be buying a Trek as my next bike.
a year ago
User profile - Bernard Murphy.
Bernard Murphy
Went in for a service of gears on my daughters bike, expecting to leave the bike there. Instead Bradley fixed it on the spot because otherwise she wouldn’t have it over the Xmas holidays. Then, because it seemed to be a small job, he didn’t want to be paid. Fortunately there were a few other small things that needed fixing and he subsequently agreed to charge a service fee. But it wasn’t much for such excellent service.
a year ago
User profile - Luke O.
Luke O
Dealt mainly with Brad - v helpful chill guy. Highly recommend the entire store - everyone else great whenever I've called back to pick up accessories.
a year ago
User profile - Soph and Luke.
Soph and Luke
They helped out a friend with a tune up today who was very happy with the service.
a year ago
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