James Sandy
... I've been going to this shop since purchasing a Madone some 6 or 7 years ago. Its changed management 3x, & branding from CG to Trek. My current ride is an SLR Émonda P1. Bottom bracket & chainrings took 2x complete regreases, still no luck to get rid of a click. Jackson regreased with copper grease. There's nothing better than a silent drive after months of a deafening (exaggerated) annoying sound. Despite changes, the staff are still awesome. Thanks.
Connor Kerr-Newell
I had brought my son his first bike.the chain kept popping off and I couldn't fix it. I took it to trek bicycles and their repair man Jackson figured out for me instantly. He was friendly and understanding. Ten out ten customer service.
steffanie.illustration
Very helpful and friendly staff members
Greg Dick
Brilliant service, always, and they never overcharge for a service - no need to go anywhere else!
Steve Rogers
i have had my bike worked on twice here and they were fantastic and very good at problem solving any issue. i will be back with all my bikes. There the best!
Kyle S
After having ongoing issues that other bike stores couldn't fix, Jackson managed to identify and fix the issue within 10 minutes. Awesome service, super friendly, and extremely knowledgeable. Will definitely be coming back!
Caio Seguin
Amazing service and super friendly and thoughtful staff. Best bike shop I've been to!
Phil Bennett
I just had my bike serviced and braked repaired, as always they were professional, friendly and timely.
K T
Great service and products! Trek Brunswick East staff are the best! Rob put new tyres on for me on the spot - amazing!
Gary Teano
Great service!
Fred Wright
Had a great experience. Friendly helpful staff and great range of gear.
gabriel phillips
Someone tried to steal my bike a couple weeks back. Brought my bike in earlier today. Jackson fixed it in no time at all. Super friendly service! Highly recommend this place. 5 stars!!
Bradley Lawlor
I visited the team at Trek Brunswick because my Trek Fetch was intermittently cutting out on my commute. Rob, Jayden and Declan promptly updated my software and torqued my chainring whilst I got a coffee down the road.
Thank you very much for the pitstop and friendly service. Nothing is ever a hassle with this team.
Andrew
Always friendly and helpful service regardless of where your bike came from
Rattana Sysengrath
Friendly staff and great customer service.
Thanks Shane….will definitely be back!
simon tan
very helpful, not pushy at all!!
Anna G
We poped in with some bike issues we faced during our world tour by bicycle. The service and mechanics were fabulous. Thank you so much again Jackson for helping us as best as it was possible! We'd definitely come again to get stuff on our bikes fixed :-)
Alex
excellent service. Knowledgable
sialjoal
Great, fast and friendly service. Jackson was both knowledgeable and incredibly friendly. Was very impressed by how quickly they sorted my bike out too!
Maelle Doublier
Since buying my second hand Trek bike (at a different shop) I’ve been bouncing around a few different bike shops in the Northside getting repair work done. I’m no bike pro (clearly) so I have just been taking people at their word for what needs to be done and how much it should cost.
When I came into Trek it was clear to me I had been well and truely taken for a ride (pun intended). Their staff immediately knew what was wrong with my bike, and were super knowledgable about any query I had. Something I was quoted $100 for at a different store, ended up costing me $37 inc. labour.
Everyone I came into contact with at Trek has been an absolute legend. Safe to say I’ll be getting my bike serviced here in the future.
