I had brought my son his first bike.the chain kept popping off and I couldn't fix it. I took it to trek bicycles and their repair man Jackson figured out for me instantly. He was friendly and understanding. Ten out ten customer service.
10 months ago
steffanie.illustration
Very helpful and friendly staff members
10 months ago
Greg Dick
Brilliant service, always, and they never overcharge for a service - no need to go anywhere else!
11 months ago
Steve Rogers
i have had my bike worked on twice here and they were fantastic and very good at problem solving any issue. i will be back with all my bikes. There the best!
11 months ago
Kyle S
After having ongoing issues that other bike stores couldn't fix, Jackson managed to identify and fix the issue within 10 minutes. Awesome service, super friendly, and extremely knowledgeable. Will definitely be coming back!
11 months ago
Caio Seguin
Amazing service and super friendly and thoughtful staff. Best bike shop I've been to!
11 months ago
Phil Bennett
I just had my bike serviced and braked repaired, as always they were professional, friendly and timely.
11 months ago
K T
Great service and products! Trek Brunswick East staff are the best! Rob put new tyres on for me on the spot - amazing!
11 months ago
Gary Teano
Great service!
11 months ago
Fred Wright
Had a great experience. Friendly helpful staff and great range of gear.
a year ago
gabriel phillips
Someone tried to steal my bike a couple weeks back. Brought my bike in earlier today. Jackson fixed it in no time at all. Super friendly service! Highly recommend this place. 5 stars!!
a year ago
Bradley Lawlor
I visited the team at Trek Brunswick because my Trek Fetch was intermittently cutting out on my commute. Rob, Jayden and Declan promptly updated my software and torqued my chainring whilst I got a coffee down the road.
Thank you very much for the pitstop and friendly service. Nothing is ever a hassle with this team.
a year ago
Andrew
Always friendly and helpful service regardless of where your bike came from
a year ago
Rattana Sysengrath
Friendly staff and great customer service.
Thanks Shane….will definitely be back!
a year ago
simon tan
very helpful, not pushy at all!!
a year ago
Anna G
We poped in with some bike issues we faced during our world tour by bicycle. The service and mechanics were fabulous. Thank you so much again Jackson for helping us as best as it was possible! We'd definitely come again to get stuff on our bikes fixed :-)
a year ago
Alex
excellent service. Knowledgable
a year ago
sialjoal
Great, fast and friendly service. Jackson was both knowledgeable and incredibly friendly. Was very impressed by how quickly they sorted my bike out too!
a year ago
Maelle Doublier
Since buying my second hand Trek bike (at a different shop) I’ve been bouncing around a few different bike shops in the Northside getting repair work done. I’m no bike pro (clearly) so I have just been taking people at their word for what needs to be done and how much it should cost.
When I came into Trek it was clear to me I had been well and truely taken for a ride (pun intended). Their staff immediately knew what was wrong with my bike, and were super knowledgable about any query I had. Something I was quoted $100 for at a different store, ended up costing me $37 inc. labour.
Everyone I came into contact with at Trek has been an absolute legend. Safe to say I’ll be getting my bike serviced here in the future.
a year ago
Chris Dalli
Amazing genuine service!
Brad and his team are extremely professional, helpful and friendly!
On very late notice they got my sons bike running again for us to go MTB riding on the long weekend.
So rare to find this level of dedication and passion, so we are now committed to supporting their business!!
Thank you Trek Brunswick!